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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
RM 84 - RM 1,820
CUISINES
Grill
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (247)
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203 results
Traveller rating
105
47
33
11
7
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Traveller rating
105
47
33
11
7
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Reviewed 20 February 2024

The restaurant is in the ocean wing it is a very nice restaurant but there are a few things that could improve, the attention to detail! My wife works in hospitality at a Michelin * restaurant, we sat at our table which was very nice...but tables around us which were now empty had not been cleared and cleaned! I know they would not be used agin that evening but still not nice foe existing customers, I do not blame the staff they were all very pleasant my wife puts this down to a lack of training from the management team, in saying this we would return.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2023 via mobile

We had daily breakfast here. Great a la carte choices. The buffet is great too. Had dinner here a few times. Everything we chose was delicious.

Date of visit: October 2023
Helpful?
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Reviewed 12 May 2023 via mobile

Firstly, we must say our first visit was excellent, the scallops cooked to perfection. Tuna excellent as the beef wellington. Chocolate dessert YUM. However that was not the same the second time. Tuna as starter. No flavour. Scallops gorgeous as first time. And 3 of...them not as Singapore where you only got one chopped up to make it look more. Tenderloin tasteless and mine so over cooked I could not eat it. We were on all inclusive which I suggest if staying for more than a few days. To eat here you have to pay a surcharge which is far enough but on this occasion we were not happy to do this. We waited ages for someone to talk to but no one came so we left. As we were on the other side of the hotel we got a buggy back and headed for reception to explain and outline our evening. As we talked with the duty manager the manager of the restaurant arrived in a second buggy. We were not sure if this was because we had not signed for the meal or he was concerned about our experience. This was all cleared up quickly and professionally by the staff on duty I must say. We also fed back that it was not to have the tables being cleared for breakfast while you were still eating, or trying to eat in our case and the service was really slow as well.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2023 via mobile

Visited this restaurant 4 times in a week. 3 for the semi buffet breakfast and once for dinner. Dinner was good with free add ons like soups, bread and a generous selection of cheese. The breakfast buffet was different from the normal hotel morning breakfast...where there is a spread and the rest you can order from the menu. Loved it since everything ordered came rather fast and freshly cooked. Staff was always friendly and attentive.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2020

breakfast are made by order with variety of choices, overall tasteful and portion just right. coffee was strong and just the way i like it.

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2020

Came here with my friend and had an amazing dinner experience. Excellent food with good value for money with the 4 course set menu . The fried prawn was so fresh and delicious(unfortunately i didn't reach to make a photo as i could't resist) ,...the pumpkin soup is something unique , we enjoyed sooo much the beef and the coconut panacota one of the best i have ever tried in my life , was so creamy and soft that didn't want to finish . Special shoutout to chef Greg and his team for doing a great job with the preparation and the presentation of the food . Well done to the service team for the hospitality. Definitely will visit againMore

Date of visit: September 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2020

Very well prepared and presented Italian dishes and the setting was very cosy and welcoming. As with elsewhere in the Resort, the staff were exemplary.

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2020 via mobile

Wonderful Italian food in a charming atmosphere. Helpful and friendly staff and good selection of beverages.More

Date of visit: March 2020
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Assistant Director of Food and Beverage at Oceano Modern Grill, responded to this reviewResponded 13 March 2020

Dear David011158, Thank you for sharing such wonderful feedback with us from your recent visit to our Oceano Restaurant. I am so very pleased that our team were able to not only accommodate your preference, though to make the dining experience memorable. We look forward...More

Reviewed 28 January 2020 via mobile

We are staying at the Shangri-la and dropped into Oceano for lunch. This was a really bad experience. The Tuna salad tasted like it was from last week and the bruchettas should be deported to somewhere far away. Only the service was nice.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Other at Oceano Modern Grill, responded to this reviewResponded 10 February 2020

Dear ThomasBo, Thank you for taking the time to share your feedback with us from your recent stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I would like to assure you...More

Reviewed 24 January 2020 via mobile

Options are limited. Some hot dishes are rather cold. Found expiry label in my noodle soup. Nothing to shout out on.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Other at Oceano Modern Grill, responded to this reviewResponded 9 February 2020

Dear LC888, Thank you for choosing us as your preferred resort for your holiday and taking the time to review our hotel! I do have to apologies for the inconveniences however I thank you for your feedback which allow our team to review the areas...More

Reviewed 3 December 2019 via mobile

Ocean wing breakfast buffet are amazing...lot of choices from internationals and local favourites. High quality of food ingredients were used. The environment of the restaurant itself is amazing...facing the garden and the beach...you can enjoyed the view while enjoying your food.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Food & Beverage Operations Manager at Oceano Modern Grill, responded to this reviewResponded 4 December 2019

Dear isha8517, Thank you for taking the time to share such a positive review of your stay with us recently. It is wonderful to read that you had the time to enjoy the experiences and surroundings we have in the Resort and Ocean Wing. I...More

Reviewed 2 December 2019

Very tasty, fresh food, nice presentation. Romantic sitting outside where the staff takes care of you bringing the moquito repellents. Wonderul lobster with pasta! Very tasty pizzas. Good wine list and perfect service.More

Date of visit: November 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Food & Beverage Operations Manager at Oceano Modern Grill, responded to this reviewResponded 4 December 2019

Dear Anilah11, Thank you for sharing such wonderful feedback with us from your recent visit to our Oceano Restaurant. I am so very pleased that our team were able to not only accommodate your preference, though to make the dining experience memorable. I will be...More

Reviewed 11 October 2019

The spread on the menu was interesting and the food was very good however we were most impressed by the staff and their attention to detailsMore

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Food & Beverage Operations Manager at Oceano Modern Grill, responded to this reviewResponded 13 October 2019

Dear jttcl, Thank you for taking some time to share your very positive review. I am so pleased that you've enjoyed our menu offerings and the attentiveness of our colleague. We look forward to welcoming you back to the Shangri-La Rasa Ria Resort and Spa...More

Reviewed 1 October 2019 via mobile

The lasagna was excellent, strange to have no salad etc with it. Seafood pasta was perfect size portion. The cheese board is enormous, enough for 2-4 people. Alcohol is expensive. Service is OK.

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Food & Beverage Operations Manager at Oceano Modern Grill, responded to this reviewResponded 7 October 2019

Dear susan2909, Thank you for your wonderful review of your recent dining experience in Oceano and will share your review with our chef. I hope we are able to welcome you back to stay with us again for your next trip to Sabah. Regards, Roger

Reviewed 30 September 2019

It is located in Ocean Wing. Our first impression was poor as four couples were left alone for close to 10 mins without the reception staff nor captain to confirm and bring us to the table. Many waiting staff saw and ignore us. Initially, we...were disappointed and lost all the confidence. After being placed a table and when the food was served, our impression changed to one of happiness. The steak and the lamp chop were cooked just nice, the fish was well grilled and the mozarella cheese on the salad was one huge chunk and tasted fantastic. The taste of the food was acceptable. Diners have to be prepared to pay resort price. Overall, it was a great place to celebrate our wedding anniversary despite the bad start. Not sure if we would recommend others to dine there nor would we consider going back..More

Date of visit: September 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger_Guaner, Food & Beverage Operations Manager at Oceano Modern Grill, responded to this reviewResponded 7 October 2019

Dear PatrickOng1, Thank you for your review on TripAdvisor and for sharing the feedback with me from your recent stay. I am very concerned about the experience you have detailed in regards to how we have handled your table assistance and have asked that our...More

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Questions & Answers
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mryprl
20 July 2019|
AnswerShow all 4 answers
Response from kirayvonnelim76 | Reviewed this property |
I did not take photo of the full menu. Perhaps you can find it online. Varieties are limited.
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Oceano Modern Grill, Tuaran - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Oceano Modern Grill

Oceano Modern Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5