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Ruth's Chris Steak House

68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
+1 808-887-0800
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Overview
  • Excellent55%
  • Very good26%
  • Average9%
  • Poor5%
  • Terrible5%
Travellers talk about
“steak” (139 reviews)
“petite filet” (18 reviews)
“creamed spinach” (12 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
All Details
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Reviews (379)
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1 - 10 of 332 reviews

Reviewed 1 week ago

The last time I was at a Ruth's Chris was about 10 years ago in New York. Yes, it's a franchise, but I thought this would be a good place for a dinner with my brother. As it turns out, we had a great waiter....More

Thank Mohammedyu
Reviewed 1 week ago via mobile

These guys abuse their good reputation with VERY SSSLOOOOOW Service. In only a very few restaurants I have seen this slow service. So, if you are in for a good meal but a bit impatient, don't come here. If you have the whole night to...More

Thank carlosgomezva
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded 3 days ago

Mahalo for your feedback. We are very sorry to see that service was slow on your visit. We'd like to have our GM contact you regarding this recent experience. Would you mind sending the following information to me at jbanquil@direstaurants.com? - Name - TripAdvisor Name...More

Reviewed 2 weeks ago

Have never visited a Ruth's Chris before and certainly wasn't disappointed. Yes it's a bit expensive, but so totally worth it! We had the rib eye which was cooked to perfection, I'm very particular about the way my steak is cooked and after explaining to...More

Thank Kim C
Reviewed 2 weeks ago

If you eaten at any Ruth's Chris before, you'll know what to expect. Consistent food and expensive, but beyond that it's not too memorable.More

Thank Dukester
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Mahalo for your review. We are very sorry that your experience was not a memorable one. We strive to exceed expectations for all of our guests and would like to know what we could have done to do so during your experience. Can you please...More

Reviewed 3 weeks ago

I went to Ruth's Chris Steak House close to the Mauna Lani Resort together with friends in August 2017. We were welcomed friendly and received a nice table next to the windows. We were a bit surprised by the prices, since we didn't find any...More

Thank Christoph B
Reviewed 3 weeks ago

The dining experience at this restaurant was first class. We both ordered the 3 course pre selected meal for 2 people. The main course - steak and lobster tail was cooked to perfection, the steak melted in your mouth. I haven't eaten steak this good...More

Thank nataliejafp
Reviewed 3 weeks ago

We always go to Ruth's Chris at home and while on vacations. This is the first time I am not rating 5 stars though. The steaks were as great as always. Service was friendly, but seemed like our waiter was too busy. My biggest issue...More

Thank SunFunSun
Reviewed 14 September 2017 via mobile

We haven't had a bad steak at Ruth's Chris and the service is always top notch. We've eaten at all the Ruth's Chris in the Hawaiian islands and several in mainland. You can't go wrong!!

Thank Amy B
Reviewed 14 September 2017

I've never been disappointed with a meal here. If you go between 5:00 and 6:00 PM you can get a whole meal for $50 to $60. My favorite is the Ribeye Steak. The steaks here are cooked perfectly, served on a sizzling platter and topped...More

Thank TomCole1961
Reviewed 7 September 2017

I find Ruth's Chris Steak House is always excellent, from service to quality to flavor. I ordered the surf and turf; the lobster was perfect as was the ribeye. Service started out excellent, but slowed a bit at the end ... not sure why, but...More

Thank troybrost
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Questions & Answers
Chef_Breakers
8 February 2017|
AnswerShow all 3 answers
Response from IslandDogg | Reviewed this property |
Hi, prices are ala carte, so it tends to be a little pricey but it will probably be the best steak you will ever have, we have eaten at Ruth Chris at a number of locations and the quality of the meal has been superb!
0
Votes
Ka6otm
17 July 2016|
AnswerShow all 3 answers
Response from soonerservant | Reviewed this property |
Absolutely
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$60 - US$80
Meals
Dinner
Restaurant features
Television, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Wheelchair Accessible, Accepts Credit Cards
Dining Style
Fine Dining
Good for
Romantic, Groups, Business meetings, Child-friendly, Special Occasion Dining, Bar Scene
Open Hours
Sunday
5:00 PM - 10:00 PM
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
5:00 PM - 10:00 PM
Location and Contact Information
  • Address: 68-1330 Mauna Lani Dr, Shops at Mauna Lani, Island of Hawaii, HI 96743-9704
    (Queen Kaahumanu Highway)
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Kohala Coast
  • Phone Number: +1 808-887-0800
  • E-mail
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.
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