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Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
CUISINES
Cafe, British
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (366)
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366 results
Traveller rating
204
105
29
13
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
204
105
29
13
15
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All reviews quiche pies cake salad corned beef pie butcher shop plant nursery home made bite to eat home cooked generous portions take away tearoom monument latte mouth
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Reviewed 2 weeks ago

We have visited the tearooms since they first opened and have always been avid visitors. Today’s visit however has resulted in us making the decision not to return. My 10 year old granddaughter who is autistic and has a uni lateral hearing impairment tried to...sit on the same table with us however just couldn’t manage to do this as she was overwhelmed given her difficulties. There was a table for 2 people next to us which was empty, she chose to sit there and was happy to do that . At the time there were other empty tables. We ordered our meals and drinks , acknowledging that the tearooms had expanded their seating capacity by all of the outdoor areas and yet a member of staff asked us to move her from the table as they needed it for another couple. We explained about her autism which to be honest they already knew about as we’re familiar to the staff ( long term staff ). She promptly complied but couldn’t sit with us and started to get distressed. We left our meals and drinks to accompany my granddaughter outside and despite having a discussion with the owner’s daughter it seems that the priority is if a table is needed then someone with disabilities has to move ??? It was suggested there was some misunderstanding by the staff but it left a bad taste in my mouth that no matter what ..money comes first … such a shame after all these years and my granddaughter was left distressed at what happened…. Would be interested to know the tearooms policy on disabilities..More

Date of visit: August 2021
Helpful?2  
Reviewed 4 weeks ago

Called in to buy meat at butchers and get a takeaway cheese scone. Visit every couple of months or so, last time was May this year. When given the cheese sciences asked for £2:40, I queried this but was correct. Said last time I was...here it was £1:10 or £1:20 - she said yes but the scones were smaller then. I don't think it was smaller and certainly not half as big as the one I bought today. So double the price in just over 2 months. Can understand businesses needing to make the money back after covid, but doubling the price, disgraceful rip off, won't be going again to this tearoom, cheaper and better alternatives, Gillies and the Elm Tree to name a couple.More

Date of visit: August 2021
Helpful?1  
Reviewed 16 July 2021

Visited with a friend for a coffee and the place was very busy. The setting is nice and atmosphere good, but I do think it's quite expensive at nearly £5 for a coffee and cheese scone. Although they were nice everything is served like a...takeaway, so no fancy crockery or cutlery. I called into the Bakery and was barked at for attempting to cross a line I didn't know existed. As a first time visitor I wasn't aware of the queing system. I purchased a peach melba for my other half which was priced at £3.40. It was nicely presented but expensive for what it was. I've just checked my bank account and found I was actually charged £4.10 for it. This is extortionate for 1 cake and annoying that the price on display is not what you are charged. I paid by card and didn't check the card reader, and as you don't get a receipt I didn't know I'd been ovetcharged. Perhaps they charge a fee if you pay by card and it's under £5, but I didn't see any additional fees advertised. I would advise if you buy anything in the bakery you check your change or make sure you check the amount on the card reader. As a plus, my other half said the cake was delicious. In summary the food is very nice but you need to be aware of what you pay.More

Date of visit: July 2021
Helpful?
Reviewed 6 June 2021 via mobile

I met with some friends to walk our dogs and stopped here afterwards. We sat outside in the sunshine and had a drink and a light bite to eat. The chips are so tasty and a must if you’re ordering food! I’d definitely pop back...after another dog walk.More

Date of visit: April 2021
Helpful?3  
Reviewed 3 June 2021 via mobile

The food here never disappoints. The tea rooms are currently only offering take-away for drinks and basics, but the star of the show is the bakery, within the same courtyard. Fresh quiches, pies, bread, baked savouries and the cake selection is phenomenal. No matter how...much I’m tempted, I have to go for the Peach Melba every time. Not the cheapest, but you’re paying for quality and the portions are generous. Lots of tables at the front, and now in the courtyard. They have small tubs with water dotted around for dogs. You have to be there before 11.00 to get a chance of being parked and secure a table. Also, with the food being fresh, some lines sell quickly. There are queues, but they go down quickly in the bakery and butchers. Tea rooms staff are friendly, but service is slow, and they don’t always work in order. I waited over 10 mins for a coffee and 2 teas, where as the lady behind me, her order was worked immediately. Another lady was waiting as I first walked in, and she was still waiting when I left, said she had been standing nearly 20 mins for 2 coffees.More

Date of visit: May 2021
Helpful?
Reviewed 25 May 2021

I remember when this was three poly tunnels and a garage selling plants. Over the years, it has improved and now boasts, tea room, covered courtyard, butchers, bakers and fruit and veg shop. All that's missing is the candlestick makers! There is also a good...sized car park and of course, they still sell lots of good, reasonably priced plants. Whilst there was plenty of hand sanitising stations, we could not see any QR code to scan for track and trace. It was also disappointing to find the tea room empty, with all the seating being outside. Whilst it was pleasant enough outside, the lack of cups, saucers and plates, with proper cutlery was poor, considering the price being paid. There was no sign of tables and chairs being cleaned and sanitised after use and the appropriate sign being placed upon them. This is not a game of Russian Roulette we are playing and we cannot be blase and leave things to chance. A stringent sanitisation regime has to be in place at all times. Hopefully indoors will reopen along side outdoors and proper crockery and cutlery provided. They appear to have plenty of staff, so no excuses.More

Date of visit: May 2021
Helpful?
Reviewed 20 May 2021

Always loved this place for its football sized scones. Expected to be allowed in this week as Boris said we can but no indoor seating, disposable cups and trays and a penny sized scone. Really disappointed. Why no crockery, cups etc. It is allowed now....

Date of visit: May 2021
Helpful?1  
Reviewed 26 January 2021 via mobile

Great venue Coffee and cakes available as takeaway only. Fabulous farm butchers and bakery Helpful staff

Date of visit: January 2021
Helpful?1  
Reviewed 13 November 2020 via mobile

Take out only but the venue boasts a butchers and bakers on site👍👍👍👍👍 Fabulous meat direct from their farm and a fabulous bakery. The queueing area was being given a cover yesterday so I would imagine that once the lockdown is lifted tables and chairs...will appear outside👍👍👍👍 The pies and cakes in the cafe are excellentMore

Date of visit: November 2020
Helpful?1  
Reviewed 4 November 2020 via mobile

Visited here today (Wednesday 4th October) for a takeaway breakfast for me and the Mrs after her Doctors appointment. Phoned ahead to make sure we could get food as we hadn’t been during the current pandemic. Ordered 2 x Breakfast Stotties at £6. WOW!! Lady...took my order and asked me to stand in the Tea Room which is now empty of any furniture with ample space to socially distance!!Then another lady brought my food out to me. Sandwiches in boxes & boxes inside a paper bag. Top class service! Stotties were full of your usual breakfast items although i opted for no mushrooms & asked for a slice of black pudding which they did at no extra cost! WOW..... Im a big lad with a big appetite and it more than did me for the day! Top Quality produce and served in a way that kept everyone safe! What more can you ask for! Although you can’t eat in from Tomorrow (Thursday 5th November 2020) the staff did inform me (to my delight) that they will still be doing a carry out service. Keep up the good work. Stay Safe & Best Wishes to all the staff ThanksMore

Date of visit: November 2020
Helpful?
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Questions & Answers
Ask a question
Daydream829005
9 November 2020|
Answer
Response from lynnylala | Reviewed this property |
No only for take outs
0
Votes
ladyshields
18 September 2016|
AnswerShow all 4 answers
Response from davidw66660 | Reviewed this property |
Dogs are Allowed in the poly tunnel. It’s nice eating in here there are picnic style benches. They also allows in garden area. Don’t think allowed in main part of tea room.
0
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Frequently Asked Questions about Penshaw Tea Rooms

Yes, Penshaw Tea Rooms offers takeaway services.

Penshaw Tea Rooms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4