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GRILL FACTORY Bar & Steak Restaurant

Komplek Lumbung Rezeki Block C 1-2, Nagoya, Riau Islands Province 29432, Indonesia
+62 778 450309
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  • Excellent17%
  • Very good56%
  • Average14%
  • Poor12%
  • Terrible1%
Travellers talk about
“steak” (25 reviews)
“pizza” (5 reviews)
“western food” (4 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
Steakhouse, American, Bar, Grill, Pub
$$ - $$$
Komplek Lumbung Rezeki Block C 1-2, Nagoya, Riau Islands Province 29432, Indonesia
All Details
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Reviews (57)
Traveller rating
Traveller type
Time of year

1 - 10 of 46 reviews

Reviewed 30 August 2017

if you want to eat steak.....this is the place.....so go try it, i will guarantee you will go back again

Thank Alan S
Reviewed 7 August 2017

This restaurant has closed down. I had visited there on a few occasions from its Grand Opening till before they closed down for good. My overall experience is just normal at best. Location is great. Setting is quite okay. But I am after the taste,...More

Thank Chandrana R
Reviewed 2 July 2017

We were walking towards nagoya hills shopping mall when we happen to see this wonderful place for western food in batam. Immediately we went in and had our dinner. Amazingly the food were marvellous. Definitely will visit again next time to batam. Check it out...More

Thank gordonlo1969
Reviewed 29 May 2017

I come here for my birthday with my date. i order the chicken steak, a little bit long to wait. the taste is nothing special for me, the service also just ok.

Thank Lee N
Reviewed 21 March 2017

We went on a Monday night, so not much competition for service. We chose a nice New Zealand steak tenderloin. As we like different doneness, they were both done correctly. Simple, yet good. We both enjoyed.

Thank Traveller_Green037
Reviewed 18 March 2017 via mobile

My rating is out of leniency so no more words for this place. I mean only on their foods. The place is nice. Drinks ok lah just the usual.

Thank Jeff C
Reviewed 8 January 2017

The service was very fast! Good appetizers. The steaks are small for the price but good if you are craving red meat. Not bad wine selection, and not bad prices for beverages. A decent menu overall and good dessert selection too.

Thank fdoll
Reviewed 5 January 2017 via mobile

Disappointing Steak.. Ordered 2 medium and 1 medium-rare and all came out welldone! They said it was because it was served on a sizzling plate. Okay,how does a hotplate cooks a 3cm thick steak from medium-rare to well down in less than 5 mins? Returned...More

Thank Farid K
Reviewed 13 October 2016

We where 15 people in one group that decided to have dinner here. We asked for split bill, and that was talken care off with excellent expertise. Everyone got what they ordered and mangement was perfect. the steak was in very good condition, and everyone...More

Thank Tom K
Grillfactorywilliam, Manager at GRILL FACTORY Bar & Steak Restaurant, responded to this reviewResponded 14 October 2016

Thank you so much for your review! We are happy to serve you anytime! Next time you come in we will be happy to get you more potatoes. See you soon!

Reviewed 4 September 2016 via mobile

I have eaten at quite a few steak houses, but this blows them all out of the water by far. Cheap pricing, steaks cooked to perfection. Staff were friendly, service was good, what else to say!

Thank Jack F
Grillfactorywilliam, General Manager at GRILL FACTORY Bar & Steak Restaurant, responded to this reviewResponded 7 September 2016

Glad you had a good time! Come again soon!

Nearby Restaurants
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44 reviews
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J.Co Donuts & Coffee
250 reviews
.24 km away
Nearby Attractions
Majesty Spa & Massage Batam
1,494 reviews
.39 km away
Nagoya Hill Shopping Mall
754 reviews
.29 km away
Batam Centre Ferry Terminal
504 reviews
.73 km away
REBORN Massage & Reflexology Batam
131 reviews
.42 km away
Ask a question
Questions & Answers
Kelvin P
1 September 2016|
Response from Grillfactorywilliam | Property representative |
Hello Kelvin, we no longer carry the tomahawk but we have a chilled Wagyu Striploin available. Looking forward to serving you!
23 May 2016|
Response from Grillfactorywilliam | Property representative |
Hello! We do not because our restaurant is halal. Do you have plans to stop in anytime soon?
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$3 - US$35
Steakhouse, American, Bar, Grill, Pub
Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Validated Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating, Accepts Credit Cards
Good for
Groups, Child-friendly
Open Hours
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Komplek Lumbung Rezeki Block C 1-2, Nagoya, Riau Islands Province 29432, Indonesia
  • Location: Asia  >  Indonesia  >  Riau Islands Province  >  Riau Archipelago  >  Batam  >  Nagoya
  • Phone Number: +62 778 450309
  • E-mail
Across the street from Nagoya Hill Shopping Centre (Beside Panin Bank Or M2 Karaoke). Tucked in busy Nagoya you will find the Grill Factory. Here you can watch the hustle and bustle of Batam while enjoying a quiet and peaceful atmosphere. We serve Steak from 3 countries: Australia, New Zealand, and the USA. Our special is our Wagyu Steak from the US, marbled beautifully with fat and so tender. We keep it chilled so it is always fresh. Not one person who ordered it regretted it. We also serve pasta, pizza, and various Indonesian dishes. Separated smoking area. Full Bar. Halal.
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