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The Albany

Queens Road, Thames Ditton KT7 0QY, England
+44 20 8972 9163
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Overview
  • Excellent22%
  • Very good27%
  • Average20%
  • Poor18%
  • Terrible13%
Travellers talk about
“duck salad” (9 reviews)
“sunday roast” (18 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
Bar, British, Pub, Contemporary, Gastropub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Queens Road, Thames Ditton KT7 0QY, England
All Details
Write a ReviewReviews (567)
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1 - 10 of 562 reviews

Reviewed 2 weeks ago

The Albany is one of our favourite establishments. We found it very relaxing, watching the boats go by while having a drink. It is dogs friendly and there is always a bowl of water waiting for them. Last Christmas, a group of us decided to...More

Thank Dave R
General Manager A, Manager at The Albany, responded to this reviewResponded 2 weeks ago

Thank you for such a fantastic review Dave. So pleased you enjoyed your Christmas meal! Can't wait to have you back at The Albany again soon! Best, Claudia General Manager

Reviewed 15 December 2017

Enjoyed a very nice lunch with 3 friends on the 14th December, food was very good with a good choice on the Christmas menu. What was disappointing was the slow service, stood at the door for a while to check in for our table reservation....More

Thank S1054AMannp
General Manager A, Manager at The Albany, responded to this reviewResponded 4 weeks ago

Thanks for the brilliant rating S1054AMannp. Hopefully on your next visit we can turn that **** into a ***** review! Best, Claudia General Manager

Reviewed 14 December 2017

Really great festive meal for 20 colleagues. The Festive Menu including a glass of Prosecco was full of delicious options and we ordered in advance. The meals were beautifully presented, lovely and hot and to the right people. The accompanying vegetables were much more interesting...More

Thank PebblesSurrey
General Manager A, Manager at The Albany, responded to this reviewResponded 4 weeks ago

Thanks for the brilliant review Pebbles. Can't wait to have you back! Best, Claudia General Manager

Reviewed 2 December 2017

Do not take your kids to this "Family" restaurant if they have allergies. They have gone to the trouble of writing up an allergies and dietary listing of their menu but they either made it all up or they just got someone else to do...More

Thank hgGriffin
General Manager A, Manager at The Albany, responded to this reviewResponded 4 December 2017

Thank you for your feedback. Best, Claudia General Manager

Reviewed 23 November 2017

A new venue for us, and we were pleased with our dining experience, even if the pace was relaxed (slow!). We didn't mind as we were not in a rush and enjoyed our company. Clearly the setting is great, but at night in the winter...More

Thank malcsaville
General Manager A, Manager at The Albany, responded to this reviewResponded 24 November 2017

Thanks for the great rating Malcsaville! So pleased that you enjoyed yourself, we really appreciate such positive feedback! Looking forward to having you back at The Albany again soon! Best, Claudia General Manager

Reviewed 19 November 2017

Despite my husband emailing you on Sunday 12th November with a complaint and my daughter filling in your feedback on-line with the same complaint, nobody has had the courtesy to acknowledge either. We were in Surrey for the weekend visiting our daughter, as we do...More

Thank Trippers00
General Manager A, Manager at The Albany, responded to this reviewResponded 23 November 2017

I'm terribly sorry you didn't enjoy your recent visit with us at The Albany. Please get in contact with us so we can rectify this matter" PH: 020 8972 9163 EMAIL: enquiry@the-albany.co.uk Best, Claudia General Manager

Reviewed 11 November 2017 via mobile

Not that we got to enjoy that as it was already dark, but the food was pretty good. Service efficient and friendly and overall it was a good experience. I felt the Pork Belly had too much fat on it, but that is my preference....More

Thank JamesMc87
General Manager A, Manager at The Albany, responded to this reviewResponded 14 November 2017

Really appreciate the review James. Can't wait to have you back! Best, Claudia General Manager

Reviewed 3 November 2017

We came here for lunch as a group of six and sat outside by the river, which was lovely. However, the food and service was poor. One of the group asked about gluten free and at first they seemed to be very accommodating but once...More

Thank Emily S
General Manager A, Manager at The Albany, responded to this reviewResponded 9 November 2017

Firstly Emily, I would like to thank you for taking the time to advise of your recent visit with us at The Albany. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide...More

Reviewed 15 October 2017

This place is by the river and has a lovely outlook from some of the tables. We ordered 2 small plates (starter type) and a side to share... food was good but certainly 'small' portions and 4 stems of asparagus as a side just seemed...More

Thank TiggsBunty
General Manager A, Manager at The Albany, responded to this reviewResponded 18 October 2017

Thank you for your feedback Tiggs. I'll be sure to inform my chefs of your observations and carry out a bit of quality control myself in the kitchen. Hope to see you back at The Albany again soon! Best, Claudia General Manager

Reviewed 8 October 2017

The service was really good and the location by the river is great. But the lamb and beef we had for Sunday roast was mediocre at best. It seems such a shame that the restaurant cannot build on what it has - a bright comfortable...More

Thank goldfinchUK
General Manager A, Manager at The Albany, responded to this reviewResponded 13 October 2017

Thanks for the review goldfinchUK! Disappointed you didn't enjoy your recent visit, I will be sure to put myself in the kitchen on and carry out a bit of quality control on food. Looking forward to having you back at The Albany again soon. Best,...More

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Ask a question
Questions & Answers
PAJWTRIP
24 May 2017|
AnswerShow all 2 answers
Response from David E | Reviewed this property |
It wasn't running when I was there not sure when it starts.
1
Vote
Siân R
9 October 2016|
AnswerShow all 6 answers
Response from TheAlbany | Property representative |
Hi Sian, We do allow dogs inside in the bar area and also everywhere outdoors. If you give us a call on 02089729163 we'll happily book you a table in the bar. Thanks, Rory General Manager
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$34
Cuisine
Bar, British, Pub, Contemporary, Gastropub, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, View, Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 AM - 10:30 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: Queens Road, Thames Ditton KT7 0QY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Thames Ditton
  • Phone Number: +44 20 8972 9163
  • E-mail
Description
You will find The Albany at the end of Queens Road, on the River Thames. Sat in between two boat clubs and with Hampton Court Palace on the other side of the river there’s not many better places to sit back, relax and watch the world go by. The warm hospitality, internal decor, fresh food, daily specials, continental lagers, log fires, real ales and outside terrace & beer garden make this a great pub for all occasions and seasons.Come down and check it out for yourself.
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