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13-15 West Street | Churchgate House,, Ware SG12 9EE, England
+44 1920 469181
09:00 - 23:00
Open now
All hours
Sun 09:00 - 20:00
Mon - Sat 09:00 - 23:00
More Info
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132 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 131: English reviews
Hertford, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Service crap , we have had a nice enough meal not bad for Christmas meal, not once have they asked if we wanted drinks & when they asked if everything was ok, she moved so quickly we had to get up & ask what we wanted. now sitting here waiting if we want pudding they have cleared away & waiting... More 

3 Thank spazpants
A TripAdvisor Member
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Reasonable food, what you expect from pub fare, in a nice atmosphere. Staff very friendly and helpful. Clean and comfortable.

2 Thank A TripAdvisor Member
Harlow, United Kingdom
Level Contributor
32 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 17 October 2016

We were a large party, 6 adults and 7 children and we were seated in a 'side room' which was nice. However, the service was SLOW and on every course, there were things that were not available after ordering, and 1 second choice starter was also not available. The food itself, when it finally came, can only be described as... More 

4 Thank Doug H
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 September 2016 via mobile

Went for lunch. Great atmosphere, pleasant location and great staff. Only had Ham, Egg and Chips but it was fabulous. Quality ham, perfectly cooked egg and triple fried chips made perfect!! Deserts were wonderful and here's where the quality service kicks in. The fruit in my summer pudding has started to ferment. Sincere apologies, immediately solved by the appearance of... More 

Thank SimonKramer
London, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 18 September 2016 via mobile

Had dinner last night and once we finally got our table (half hour late) all 4 of us had goats cheese starter and no complaints although put it on a plate,slate is old news now ! Main courses my wife's duck was at best not warm and both my friends steak and mine were very average and not very tasty... More 

4 Thank neilc65
Ware, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2016 via mobile

I thoroughly enjoyed my meal at Jacobys, the staff was very professional, the food was lovely and the atmosphere was brilliant

Thank LukeRoboRobinson
London, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 September 2016

Just 3 of us out for a Saturday night, had gorgeous food and a lovely atmosphere upstairs in the restaurant. Friendly and polite waiters/waitresses, definitely planning on another visit - menu looks amazing!

Thank 2506FoodLover
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 12 September 2016 via mobile

Party of ten - leaving dinner - booked table and agreed set menu to make life easier for restaurants staff and chef. First clue was the Cous Cous was off! How hard is it to mess up Cous Cous I wondered!! Next steaks - a favourite for most as a treat when eating out, sadly not tonight as the meat... More 

3 Thank Scousedownsouth
Charlieb113, General Manager at Jacoby's, responded to this review

Dear Scousedownsouth, I’m really sorry to hear that you had such an unpleasant evening at Jacoby’s recently. As you can imagine we are incredibly concerned about the report of your dinner with your friends. We strive to produce good food and service and yet in light of your review we have not come up to standard. I have addressed all... More 

Buntingford, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 September 2016

I had a great birthday the service is good and the food is delisious the muscels are to die for I would deferentially go again

Thank AbracababraDel
London, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 29 August 2016 via mobile

Jacoby's used to be great but I'm afraid it's just not what it used to be and now simply average. Visited on Saturday night for my birthday meal out with friends. The restaurant wasn't at all busy, the food was average - my sauté potatoes were burnt on one side and we were served by polite but inexperienced youngsters. When... More 

3 Thank MissB857

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$19 - US$32
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible, Free Wifi
Good for
Business meetings, Special Occasion Dining, Groups, Bar Scene, Child-friendly
Open Hours
09:00 - 20:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: 13-15 West Street | Churchgate House,, Ware SG12 9EE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Ware
  • Phone Number: +44 1920 469181

Questions & Answers

Questions? Get answers from Jacoby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?