We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.


$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
13-15 West Street | Churchgate House,, Ware SG12 9EE, England
+44 1920 469181
09:00 - 23:00
Open now
See all hours
Sun 09:00 - 20:00
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review

138 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 137: English reviews
Lyme Regis, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

A fabulous place to have my birthday with all my family gathered together. Food was great and service so good with all that amount of people. Thank you. We will be back.

Thank Frank R
Level Contributor
59 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We decided that as a family we were having lunch out . It's in walking 🚶 distance of our house 🏡 so perfect 👌 for us . We were greeted with a glass of prosseco , and we were asked if we were ready for our table . We had preordered our food 🥘 , a good choice was presented... More 

Thank Evangeline I
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

A few years back, a trip to Jacobys was a real treat - our favourite restaurant for miles for the sheer quality of the food (I still remember the most incredible beef wellington from back in the day - one of the best meals I've ever eaten...). Since then, the management I think has changed - and the quality is... More 

2 Thank Miss_Merlot
Level Contributor
152 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

It could have gone either way. It was a busy night and we had arrived from the U.S. and when to dinner with two local family members. When we were told the special pie was steak and ale, my mouth began watering and two of us ordered it. When it came, it wasn't beef but chicken. We were told they... More 

Thank Al H
Hertfordshire, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 weeks ago

We had our Christmas works party in Jacoby's and I must say it was fantastic. They catered for 45 people very well. The food was amazing, the staff were friendly and very accommodating. I had a fabulous contact in Chloe who was very helpful and met all of our needs. We really had a fabulous evening and would recommend this... More 

Thank 206wilkos
Ware, United Kingdom
Level Contributor
115 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed 7 December 2016

In the past decent food here, went on monday night the worse fish and chip supper ever tasted. Batter was oozing with grease and the fish slimey without texture. I was assured by bar staff it was fresh! When may I ask ! we sent the 2 plates back and apprehensive to try it again we ordered thrice cooked chips... More 

2 Thank Lynn M
Charlieb113, General Manager at Jacoby's, responded to this review

Dear Lynn M, I’m really sorry to hear that you had such an unpleasant evening when you visited us recently. We strive to produce good food and service and yet in light of your review we have not come up to standard. We are incredibly concerned about the report of your meal and are looking very closely at why things... More 

Hertford, United Kingdom
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 December 2016 via mobile

Service crap , we have had a nice enough meal not bad for Christmas meal, not once have they asked if we wanted drinks & when they asked if everything was ok, she moved so quickly we had to get up & ask what we wanted. now sitting here waiting if we want pudding they have cleared away & waiting... More 

5 Thank spazpants
Charlieb113, General Manager at Jacoby's, responded to this review

Dear Sir/Madam, I am really upset/ shocked to hear about your experience with us last weekend. I’d firstly like to apologise that your evening wasn’t up to the standards that we strive to produce and the service you received does not reflect the attentive service we aim to give. With regards to you not being offered puddings, you pre-ordered your... More 

A TripAdvisor Member
4 of 5 bubbles Reviewed 17 November 2016 via mobile

Reasonable food, what you expect from pub fare, in a nice atmosphere. Staff very friendly and helpful. Clean and comfortable.

3 Thank A TripAdvisor Member
Harlow, United Kingdom
Level Contributor
35 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 17 October 2016

We were a large party, 6 adults and 7 children and we were seated in a 'side room' which was nice. However, the service was SLOW and on every course, there were things that were not available after ordering, and 1 second choice starter was also not available. The food itself, when it finally came, can only be described as... More 

4 Thank Doug H
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 September 2016 via mobile

Went for lunch. Great atmosphere, pleasant location and great staff. Only had Ham, Egg and Chips but it was fabulous. Quality ham, perfectly cooked egg and triple fried chips made perfect!! Deserts were wonderful and here's where the quality service kicks in. The fruit in my summer pudding has started to ferment. Sincere apologies, immediately solved by the appearance of... More 

Thank SimonKramer

Travellers who viewed Jacoby's also viewed

Watton at Stone, Hertfordshire
Ware, Hertfordshire
Ware, Hertfordshire
Ware, Hertfordshire
Stanstead Abbotts, Ware

Been to Jacoby's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$18 - US$30
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Bar Scene, Business meetings, Groups, Special Occasion Dining
Open Hours
09:00 - 20:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: 13-15 West Street | Churchgate House,, Ware SG12 9EE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Ware
  • Phone Number: +44 1920 469181

Questions & Answers

Questions? Get answers from Jacoby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?