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The Promenade Cafe

Certificate of Excellence
$$$$
Australian, Gluten Free Options
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Commonwealth Avenue, Canberra 2600, Australia
+61 2 6269 8810
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222 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Seafood buffet is an excellent choice. Excellent food but a bit overpriced. Friendly, helpful staff as well.

Helpful?
Thank Julie M
Melbourne, Australia
Level Contributor
167 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We had a lovely meal here the night we stayed at the Hyatt. We are often disappointed by hotel restaurants, particularly as I am coeliac and must eat gluten free. This was not a problem at the Promenade Cafe, which had a good range of gluten free options on the menu. My husband had the gnocchi and I had the... More 

Helpful?
Thank Travelbugsbitten
1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Ate here around 9 months ago, still bitter about that dreadful night. Horrible service, staff arguing with a family sitting behind us, being forgot about trying to get attention for service, wrong bottle of $100+ wine opened and charged for, customers vomiting in the bathrooms, table wasn't cleaned and got a stain on my shirt when I first sat down.... More 

Helpful?
Thank Andre K
Canberra, Australia
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We have dined at the Promenade Cafe many times in the past but this time we began our evening at the Ambassador Lounge. What a pleasant surprise this was as we previously were not aware of it. Located on the third floor of the hotel it has a lovely terrace overlooking a leafy park at the rear of the hotel.... More 

Helpful?
Thank susanna142
Sydney, Australia
Level Contributor
79 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I had buffet breakfast here as part of my overnight stay at the Hyatt. The breakfast is of very high quality. The service is fantastic. One gentleman made a remark that made me felt very important, and it was not premeditated as he was responding to my statement in a conversation. From this I know that the staff are some... More 

Helpful?
Thank kamchatsky
Sydney, Australia
Level Contributor
71 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

Came here for a family birthday dinner. We had the seafood buffet. The staff were very attentive, friendly and helpful. The food was lovely, not exceptional, but, certainly very nice.

Helpful?
Thank DrOpp
Sydney, Australia
Level Contributor
135 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 21 December 2016

We chose to have a Christmas work dinner here last week. Very very nice, Delicious fresh buffet - seafood, interesting salads, hot food, ham, turkey and fantastic sweet selections for after. Lots of choices for everyone but the the seafood, especially the whole smoked salmon was hard to go past. The atmosphere was great. Beautiful Christmas decorations. Staff were attentive... More 

Helpful?
Thank Bethie
Singapore, Singapore
Level Contributor
22 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 November 2016

Dined here during our recent stay at the Hyatt. Not cheap but the food and service was of a very high standard.

Helpful?
1 Thank Perry H
Canberra, Australia
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 October 2016

To celebrate a birthday with 20 guests the Hyatt High tea was a most enjoyable experience. Get past the door-boys dressed in 30s style knickerbockers and caps and sit down for a tea with a buffet style spread. You will be greeted with a pink sparkling wine which sets the tone for fun. The selection is wide - savouries such... More 

Helpful?
Thank Lirebird
Australia
Level Contributor
152 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
1 of 5 bubbles Reviewed 1 October 2016

We had the buffet, priced at $75.00 per head, non inclusive of anything else. You would hope the food would be fresh at this price. One of the people in our party became extremely ill after the meal, and had several days off work, with no pay, and was vomiting and unable to get out of bed for days. As... More 

Helpful?
Thank TarakayAustralia

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Australian, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Valet Parking, Full Bar
Good for
Special Occasion Dining, Child-friendly, Groups, Business meetings
Location and Contact Information
  • Address: Commonwealth Avenue, Canberra 2600, Australia
  • Location: South Pacific  >  Australia  >  Australian Capital Territory  >  Canberra
  • Phone Number: +61 2 6269 8810

Questions & Answers

Questions? Get answers from The Promenade Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?