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AQUA Restaurant

) #52 of 79 Restaurants in Port Douglas $$$$ , , Gluten Free Options
10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
+61 7 4084 3500
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Overview
  • Excellent44%
  • Very good27%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“rack of lamb” (4 reviews)
“steak” (17 reviews)
Open Now
06:30 - 22:00All hours
CUISINES
Contemporary, Australian, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
All Details
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Reviews (250)
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1 - 10 of 248 reviews

Reviewed 3 days ago

We were seated, for 15 minutes, at Aqua Restaurant but still had not been served with any water nor had our order for drinks and a meal been taken. This is the same experience we have had every year, for the past three annual visits...More

1  Thank PDFans
Reviewed 1 week ago

Nice restaurant with tables inside and out on the balcony. Lovely friendly staff and food nicely presented. Very nice buffet breakfast.

Thank Sandra A
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 1 week ago

Thankyou for your review Sandra A. It's a pleasure to here you enjoyed dining in AQUA Restaurant and we hope to welcome you back again soon. Warm regards, The AQUA team

Reviewed 2 weeks ago

Was on a group Tour of 70+ people. Breakfast each morning included and 5 dinners all varying in style and food. Cannot complain although 1 dinner was not quite NZ Lamb otherwise very enjoyable. Found service at breakfast a little slow but do agree staff...More

Thank Trisha826
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 1 week ago

Thankyou for your review Trisha826. It was a pleasure having your tour group stay with us and we're delighted you enjoyed dining in AQUA Restaurant during your stay with us. Warm regards, The AQUA team

Reviewed 2 weeks ago

Meals here are quite good but service at times can be slow. The buffet breakfast is exceptional with something to please everyone. Lunch and dinner is served and the barrista is consistently good.

Thank Alexandra G
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 1 week ago

Thankyou for your feedback Alexandra G. It's a pleasure to hear that you enjoyed your meals in AQUA and we appreciate the feedback regarding our service. Warm regards, The AQUA team

Reviewed 3 weeks ago

While I'm not one for buffet style dining, we won a voucher at a local quiz night for the Aqua at the Pullman, so we thought why not. The setting is great and the Pullman is a beautiful resort. However the staff, while friendly, were...More

Thank MOBrien1907
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 3 weeks ago

Dear MOBrien1907, thankyou for taking the time to post your review and congratulations on winning your voucher. We appreciate your feedback and will certainly take it on board and would also like to sincerely apologise about the service you received whilst dining with us as...More

Reviewed 8 July 2017 via mobile

Stayed at the resort and was looking forward to eating here after reading reviews. We had two kids with us so opted for early sitting. Service was terrible, took ages for kids meals. We chose the coral trout which was very good and an inedible...More

Thank Kate D
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 10 July 2017

Thankyou for your feedback Kate D. It is disappointing to hear that you were unhappy with your recent dining experience in AQUA Restaurant. We hope that should you return to dine with us in future you have a much more memorable time.

Reviewed 23 June 2017 via mobile

My partner and I researched around the area to see what eateries were there and came across this place. We weren't disappointed thats for sure. Service was great we were well looked after by staff. We sat outside by the pool however didnt plan well...More

Thank Christal T
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 26 June 2017

Thankyou for your review Christal T and for choosing AQUA to celebrate your anniversary. It was a pleasure having you dine with us and we're delighted you enjoyed your night!

Reviewed 16 June 2017

During our stay at the sea Temple resort, we opted for a full buffet breakfast at the resort's restaurant. Unfortunately the spread didn't deliver: much of the 'hot' food (eggs, bacon, mushrooms, etc.) wasn't warm at all, and the sweet items were rather plain. Not...More

Thank nkotzman
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 26 June 2017

Thankyou for your feedback nkotzman. It is disappointing to hear that you did not enjoy breakfast at AQUA and we sincerely apologise that this was the case. Thankyou again for your feedback regarding this.

Reviewed 15 June 2017

I had spent a fair bit of time researching/planning this meal, as it was to celebrate my wife's birthday as well as her brother's birthday. We were on holiday from the Gold Coast and my wife’s brother & his family from Melbourne. The reason for...More

Thank Glyn J
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 26 June 2017

Dear Glyn J, I cannot apologise enough for your recent experience at AQUA Restaurant and I thankyou for taking the time to post your review. I will be speaking with my team members and investigating your recent experience as this is certainly not what AQUA...More

Reviewed 9 June 2017 via mobile

Enjoyed dinner there yesterday. Set indoor and out poolside with flaming touches it was a very relaxed and comfortable setting. Entrees we're great. Sugar cane cured salmon and pork belly with Asian slaw were excellent. Mains not so much to our liking but the staff...More

Thank Ash J
PullmanPortDouglas, Manager at AQUA Restaurant, responded to this reviewResponded 12 June 2017

Thankyou for your review Ash J. It's a pleasure to hear that overall you enjoyed dining in AQUA Restaurant. I apologise that the mains were not to your liking, but I am pleased that my team were able to assist with this.

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Questions & Answers
gina b
15 September 2015|
Answer
Response from Helen A |
No but as it was dinner , just dressy casual
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$38
Cuisine
Contemporary, Australian, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Dinner, Lunch, After-hours
Restaurant features
Parking Available, Wheelchair Accessible, Serves Alcohol, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Business meetings, Child-friendly, Kids, View, Romantic, Local cuisine, Groups, Special Occasion Dining
Open Hours
Sunday
06:30 - 22:00
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 22:00
Friday
06:30 - 22:00
Saturday
06:30 - 22:00
Location and Contact Information
  • Address: 10 Mitre St | Pullman Port Douglas Sea Temple Resort and Spa, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4084 3500
  • E-mail
Description
Take in the magnificent views over our 3000sqm lagoon pool, whilst dining in AQUA Restaurant. Open daily from 6:30am till late, AQUA Restaurant offers a culinary journey from North Queensland to our local seafood, with it's dishes inspired from traditional recipes created by our team of talented, multicultural chefs.
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