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Southbank Grill

$$ - $$$
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17/29 Palmer St, Townsville, Queensland 4810, Australia
+61 7 4726 5265
Website
Today
06:00 - 09:00
17:00 - 21:00
Closed now
All hours
Hours:
Mon - Fri 06:00 - 09:00
Mon - Sat 17:00 - 21:00
Sat - Sun 07:00 - 10:00
More Info
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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Burnley
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

29th November booked in to the restaurant and had a drink outside round the pool which was lovely and relaxing. We went inside and were shown to our table in the window by a member of staff who was polite and friendly. My partner ordered the 3 cheeses and garlic bread to start and thought it excellent. We both ordered... More 

Helpful?
Thank 999Sheela
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

A group of 4 and we purposely went to this restaurant to get a good eye fillet steak. We were a little worried on arrival as the restaurant was quiet compared to the others on the street which were experiencing a busy Saturday night. We ordered entrees & mains - 3 of us wanting the eye fillet. Our drinks came... More 

Helpful?
Thank tra231
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for your feedback Tra231, I was saddened to read of your experience with us on Saturday night. I was contacted to say that we had had a table of four people walk out due to the fact we had only 1 eye fillet available. The chef had also contact me earlier in the night to advise that he... More 

Townsville, Queensland, Australia
Level Contributor
120 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We were there on a week night - few customers. Service was therefore good. Pleasant and attentive. It was a bit expensive considering the choice both in Townsville and in that street. Most meals in the $30+ range although the risotto was only $24. Wine in the higher price range too. There are restaurants in the same price range in... More 

Helpful?
Thank Margie M
Rydges T, Operations Manager at Southbank Grill, responded to this review

Dear Margie M, Thank you for your feedback on the Southbank Grill and the service you received from our lovely staff. Im glad that you found the free meal voucher in the entertainment book a bonus. Elaine Quinn, Operations Manager More 

Brisbane, Australia
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for a romantic dinner. Got the bread to start that was OK, but a little stale. Then the Avacado for entrée to share. $24 for 1 x Avacado topped with diced onion, pineapple and melted cheese but tasted very bland as though it were missing something. Main we had the chicken Gruyere and the special slow cooked pork shank.... More 

Helpful?
Thank Jen C
Rydges T, Operations Manager at Southbank Grill, responded to this review

Thank you for taking the time to write your review. It's disappointing that we let you down on your dining experience. I'm sorry you found our food to be bland, salty and tasteless. I've also noted that we also failed to deliver adequate water to your table. I will investigate the issues you have raised and I will discuss your... More 

Townsville, Australia
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 12 September 2016 via mobile

The sign out the front says "Famous For Steaks". This had to be the most disappointing steak I have ever had to pay for. I requested it to be cooked medium and it was well and truly over done. The outside was not burned but the inside had no juice left in it. It was totally dried out and grey.... More 

Helpful?
Thank SandyM7111965
Townsville, Australia
Level Contributor
137 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 17 August 2016 via mobile

Really enjoyed our night here. It certainly felt fine dining. Staff were very friendly. The entree was nice, but not the best entree I have ever had. The main of chicken breast tasted amazing but for $32 was rather small. Wait time was good also, which was expected considering the small number of customers. Overall was a good experience but... More 

Helpful?
Thank Fiona C
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 7 August 2016 via mobile

As a member to Rydges Hotels we were disappointed by this "Steakhouse" restaurant. First look at the menu and you notice the very limited options, especially steak. While there we watched three groups leave after viewing the menu. The food that we did have was was great, no doubt about it. Trying to get some drinks also proved challenging at... More 

Helpful?
1 Thank James V
Townsville, Australia
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 July 2016

The strakes are super, They are cooked to your liking little old world look to restaurant, There is a sit up Bar for pre dinner drinks Fine dining for streak is what your looking for try here you will love it

Helpful?
Thank 61peter2015
1 review
1 of 5 bubbles Reviewed 25 May 2016 via mobile

Expectations definitely weren't met here. Overpriced menu, bland food, minimal menu options and hardly a grill as described in its name. I'm surprised Rydges are even affiliated with or allow this restaurant to service their guests. Front of house staff were friendly and very professional, same can't be said for the kitchen staff.

Helpful?
Thank Aaron J
Townsville, Australia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 25 April 2016

Have been previously and always enjoyed the whole experience but our last visit was a such a disappointment that we won't return. The 2 staff working were amazing but I think they were run off their feet. The air conditioner was broken so it was a bit stuffy and hot. But they warned us when we booked and were given... More 

Helpful?
Thank jill c

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$21 - US$48
Cuisine
Australian, Steakhouse, Gluten Free Options
Meals
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings
Open Hours
Sunday
07:00 - 10:00
Monday
06:00 - 09:00
17:00 - 21:00
Tuesday
06:00 - 09:00
17:00 - 21:00
Wednesday
06:00 - 09:00
17:00 - 21:00
Thursday
06:00 - 09:00
17:00 - 21:00
Friday
06:00 - 09:00
17:00 - 21:00
Saturday
17:00 - 21:00
07:00 - 10:00
Location and Contact Information
  • Address: 17/29 Palmer St, Townsville, Queensland 4810, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Townsville
  • Phone Number: +61 7 4726 5265

Questions & Answers

Questions? Get answers from Southbank Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?