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The Waiting Room

Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
+61 3 9292 5777
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  • Excellent55%
  • Very good25%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“scones” (14 reviews)
“beef sliders” (2 reviews)
“cake” (4 reviews)
Open Now
7:00 AM - 10:00 PM Hours
International, Australian, Gluten Free Options
$$ - $$$
Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
All Details
Write a ReviewReviews (118)
Traveller rating
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1 - 10 of 116 reviews

Reviewed 15 April 2018

Nice atmosphere, with a broad range of cocktails, spirits and beers, located close to the restaurants with a piano player usually playing close by. Just misses out on 5 stars, as the service was a bit slow on the 3 occasions I have been there

Thank michellelarrygreen
Reviewed 4 April 2018

This place is good to sit and people watch my girlfriend laughs her head off the things we see. Its good to have coffee here but what they need to do is change their cakes its always the same ones SERIOUSLY change it, i could...More

Thank David S
Reviewed 25 March 2018 via mobile

Beautifully positioned at Southbank, good service & not overly priced, piano & singer adding to the classy ambiance

Thank Katie H
Reviewed 21 March 2018

A great place to grab coffee and cake while waiting for your shuttle to work or the airport...many a deal struck here.

Thank MaesReview
A TripAdvisor Member
Reviewed 14 March 2018 via mobile

We were on a girls trip for the weekend & we wanted to do High Tea, so booked the waiting rooms High Tea package. The service was impeccable, certainly silver service, & the food was absolutely AMAZING!! We had the tiered selection first, then scones...More

1  Thank A TripAdvisor Member
Reviewed 27 February 2018 via mobile

Any excuse to come here and I'll take it. Staying at the crown complex for work and have been here two nights in a row for after dinner drinks and snacks. Beautiful live pianist sets the mood against the luxurious backdrop of crown towers. Staff...More

Thank Ellie C
Reviewed 25 February 2018 via mobile

Lovely elegant little bar, right in the heart of the Crown Towers foyer. On the Friday night we visited, there was live music (piano and accompanying singer) which provided a nice energy to complement the bustle of people moving through the space. Drinks came with...More

Thank MadameBubbles13
Reviewed 12 February 2018

After a long day of exploring, it was nice to take a break in this place for a refreshing drink with time to unwind before flying home.

Thank TravelCamB
Reviewed 21 January 2018 via mobile

Popped in here for coffees & cake ... have been here previously & cakes are amazing. Service is great hard to choose which cake to have they are works of art look & taste amazing.

Thank dlivy1
Reviewed 16 January 2018 via mobile

This is a stunning looking restaurant / bar in the Crown Towers lobby, part of the Crown Casino complex. It was as my sons wedding day. The female side of the wedding party all got ready for the day in a suite in the Towers,...More

Thank Paul G
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Ask a question
Questions & Answers
Marilyn R
21 June 2016|
AnswerShow all 3 answers
Response from CrownHotelsAu | Property representative |
Hi Marilyn, The Waiting Room offers a selection of sweet and savoury pastries from 6.30am each morning. The all day menu starts at 10.00am and features light breakfast options. This menu can be viewed on the Crown... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$55
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Open Hours
10:30 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 12:00 AM
10:30 AM - 12:00 AM
Location and Contact Information
  • Address: Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9292 5777
The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style. Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate. The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner. Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee. Afternoon tea at The Waiting Room is served daily from 12-5pm.
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