We dined at the Firewater Grille as it is close to the Perth Concert Hall. The staff were really friendly and service was fast and well timed. Perfect for getting to the concert on time. We had the fish of the day which was cooked...More
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Our meal was fine and our waitress did her best to assist us (although she had limited English), but the restaurant is lifeless. Nothing special, stand out or memorable.
there is a very tasty selection of buffet food available that was excellent value for the money and my partner had A La Cart which was a perfectly cooked lamb on the bone, the service was fantastic and friendly, the place was half empty so...More
Dear John L, Thank you for the fantastic review. I am pleased to hear that you have excellent and fantastic dining experienced. We look forward to another opportunity to host you in the Firewater Grille. Have a great evening. Kind regards Ronny Tarigan Firewater Grille...More
Cannot fault the service from the warm welcome to the assistance with menu & wine selection. The stake was done to perfection and salmon & poke dishes all were elegantly plated and delicious. .
Dear Min1377, I really appreciate your great comments and will certainly pass on your comment to the team member. Thank you and we hope to welcome you in the Firewater grille in the near future. Kind regards, Ronny Tarigan Firewater Grille Manager
Such a disappointment. While we were greeted well the service from there on was appalling and one of our orders was wrong. Food very ordinary and would not recommend this place to an overseas visitor.
Dear Jennifer C I thank you for the comments and certainly take your feedback under advisement and provide the necessary training. Kind Regards, Ronny Tarigan Firewater Grille Manager
We were here for dinner last night - just a table of four and the restaurant didn't look all that full for a Saturday night. The food was nice but the service was extremely slow. We were offered water for the table as we sat...More
Dear Mel D Thank you for your feedback. I have personally spoken to all the staff working that night and have taken the necessary steps to make an improvement. I would hope you consider us for a future visit. I appreciate that you found the...More
I have only eaten here whilst staying at the hotel and would not add it to my list of favourite restaurants. Situated in the lobby of the Duxton, it's menu does provide you with a limited choice that is not in keeping with your expectations...More
Dear Richard W, Thank you for your feed back. I have discussed your comment with our Executive Chef and taken on board your concerns. Kind Regards Ronny Tarigan Firewater Grille Manager
What a lovely way to spend the afternoon for my Birthday. The food was lovely and and my flavour of tea was nice. They even done a special plate for my birthday. Would recommend it to anyone who hasn't done High Tea yet
Dear ausdolly2014, Thank you for your wonderful review and we appreciate your recommendation. Kind Regards Bruce G. Doig General Manager
My partner and I decided to try this restaurant on a Friday night, it was very quiet inside which was nice, maybe too quiet as we couldn't even look around with a staff member promptly at our side asking if we were ok haha.. I...More
Dear melissasd2016, Thank you for your review I was glad to read your service details and I will ensure that the Chef and Restaurant Manager is aware of your comments and the corrective action taken. Thank you for your recommendation we truly appreciate that. Kind...More
We invited 2 friends to eat with us at the Firewater Grille. having dined in many many restaurants over the years, I would rate this as being easily in the top level of hotel restaurants. I would be pleased to visit the Firewater Grille again.
Dear Steve L, Thank you for your kind review we are very proud of the Firewater Grille and I will personally congratulate the team on your behalf. Thank you for singing our praises. Kind Regards Bruce G. Doig General Manager