We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


9134 Highway 119, Alabaster, AL 35007-5375
+1 205-663-5966
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent30%
  • Very good21%
  • Average21%
  • Poor14%
  • Terrible14%
16 Apr 2017
“Only Average this time-Chicken overcooked”
11 Aug 2016
“Average Zaxbys”
Opens in 4 min
All hours
Fast food
9134 Highway 119, Alabaster, AL 35007-5375
Write a Review
Reviews (14)
Traveller rating
Traveller type
Time of year

1 - 10 of 14 reviews

Reviewed 16 April 2017

As always, got the 5 piece chicken finger plate. Generous portions. My only concern is with overcooking. It seems as of late this is becoming more of the norm. Other than that, no issues. Good atmosphere for families.

Thank Chris F
Reviewed 26 March 2017 via mobile

My own fault. Have eaten here before and knew better. Hunger interfered with my decision making skills. Shame on me. Won't forget again. :::She tells herself in determination::: Drink wrong. Instead of putting the bitter purple cabbage in the corner, it was so thick throughout...More

Thank LilyRoseViolet
Reviewed 11 August 2016 via mobile

Nothing great and nothing bad. Drive thru went fast today which seems odd looking at other reviews. Make sure if you don't want coleslaw to let them know and have them substitute it for you. Love the chicken fingers and Salads.

Reviewed 23 February 2016

As a part of a chain, this Zaxby's is pretty reliable and clean. I enjoy the salads and my grandkids love the chicken fingers.

Thank ConnieH35
Reviewed 26 July 2014

I use to frequent Zaxbys at least once per week. Over the last year, both the quality of food, atmosphere and speed of service have declined quite a bit. Extremely slow drive thru service. The newly installed self serve drink machine frequently has problems. I...More

Thank Chris F
Reviewed 25 February 2014

Anybody Going To Alabaster Zaxby's....... They can only accept cash, their debit card machine broke & they are being kind of rude tonight. Had to drive to the ATM at Publix to get cash, get a kid out of the car, then go back &...More

Thank Linda L
Reviewed 1 December 2013

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

Thank Lstewart19
Reviewed 3 November 2013

Comedy of errors with the service. The one person at the counter trying to actually work was madder than I was at the kitchen.

Thank JustAnotherPhotog
Reviewed 4 September 2013

My grand son loves the cheese bites they have, he will not eat the big cheese straws, so we stop here all the time to get them for him.

Thank DMcCrary35184
Reviewed 1 September 2012

love their salads. the wings and things is probably my 2nd favorite. sweet tea with crushed ice is great too! actually, never had anything bad at Zaxby's except the service. it's run by kids, so you don't expect too much, so it's ok.

Thank BillinAlabaster
Nearby Restaurants
Lazy Boy Bbq
6 reviews
.34 km away
Los Angeles Burrito
13 reviews
.94 km away
Green China
6 reviews
.21 km away
Buck's Pizza
21 reviews
.72 km away
Nearby Attractions
Buck Creek Trail
11 reviews
2.20 km away
Helena Amphitheater
12 reviews
9.49 km away
Oak Mountain State Park
311 reviews
11.87 km away
Orr Park
22 reviews
12.94 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: 9134 Highway 119, Alabaster, AL 35007-5375
  • Location: United States  >  Alabama (AL)  >  Alabaster
  • Phone Number: +1 205-663-5966
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing