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Chapter One Restaurant

Elgon Terrace | Protea Hotel Kampala, Kampala 9421, Uganda
+256 31 2550000
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Overview
  • Excellent23%
  • Very good52%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
Restaurant Hours
CUISINES
International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Elgon Terrace | Protea Hotel Kampala, Kampala 9421, Uganda
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Reviews (82)
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1 - 10 of 79 reviews

Reviewed 3 April 2017

People are going to hate me for this but what to do. it is my opinion. We had a three day TOT by ICAP at this place and am disappointed to say that despite this being a big name hotel with good accommodation facilities: the...More

Thank Deryck T
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 7 April 2017

Thank you for completing a review on your conference with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us. We should welcome...More

Reviewed 22 February 2017

Great hotel, the gym though is very limited in functionality. Location is great and the service is wonderful as well.More

Thank Reinis S
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 23 February 2017

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 17 February 2017

I wasn't impressed by the menu, but the chicken parmigiana sandwich was delicious. It was messy to eat, so be warned and dig in! Service was good, not slow, and friendly.More

Thank Jade W
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 23 February 2017

Thank you for taking the time to complete a TripAdvisor review in regards to your recent visit at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience, upholding our commitment to provide exceptional service, we hope to have...More

Reviewed 14 February 2017

Nice spread available. The Fillet steak was absolute great. As a South African, this is a compliment.More

Thank theodorusf2016
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 17 February 2017

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 7 February 2017

I ate there for two nights and the first night got some fish and chips which was OK but the second night I tried their Quesadilla which was actually pretty good. The local flat bread they normally eat with their meal is actually very similar...More

Thank MGIntrepidTraveler
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 7 February 2017

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 6 February 2017

Ate here twice and ordered room service - best chicken salad I have ever had. Breakfast has everything you need - including Bloody Mary's!! Staff attentive - nice mix between European and local food, not 5 star but very good.More

Thank G_I_B_8
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 7 February 2017

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 24 January 2017

It was a lovely way to end the week, good atmosphere, great service and a lovely band to top it up. Would definitely do it againMore

Thank mercy o
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 7 February 2017

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 23 January 2017

The place is quiet, waiters are prompt and the meals are good. There is a good variety of cakes, tea and mealsMore

Thank Vincent K
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 7 February 2017

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 12 January 2017

Have stayed and dined before at thse premises hence the choice fro a dinner with local friends. Possibly after a long trying day's works into the evening I may have had too great expectations. Food average, service delivery of food also not quite on point....More

Thank Muzungu007
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 24 January 2017

Thank you for completing a review on your expereince with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope...More

Reviewed 17 November 2016

The service at this hotel is the best , for they are fast and meals are served while hot. Prices are affordable which is supplemented with various evening themes everyday. Meals are served in a cool and fresh breathe taking environment.More

Thank BAISWIKE
Nicole B, General Manager at Chapter One Restaurant, responded to this reviewResponded 21 November 2016

Thank you for your words of appreciation on the review that you completed on your recent experience at Protea Hotel Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. We look forward to welcoming you...More

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Questions & AnswersAsk a question
Kiiza T
Hi' Does someone have to make reservations for a small group of like six? If so it might be helpful to share the business email address. Thank you.
5 December 2016|
Answer
Response from Nicole B | Property representative |
Hello, it is advisable to make a reservation. Please call 0312550000 as this site does not allow us to post an email address.
0
Votes
Ismailasiimwe
I would like to know if the meat served there is halal
9 July 2015|
Answer Show all 2 answers
Response from Nicole B |
Unfortunately the meat is not stictly Halaal
0
Votes
rickieedgarz
how much is the buffet price
12 January 2015|
Answer
Response from Nicole B |
The price varies from UGX 30,000 to UGX 50,000 per head, depending on the night and type of buffet. Monday nights are African buffet, Wednesday nights are BBQ buffet and Friday nights are "Friend's Night Out" buffet which... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$25
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Buffet, Highchairs Available, Wheelchair Accessible
Good for
Romantic, Business meetings, Child-friendly, Groups
Location and Contact Information
  • Address: Elgon Terrace | Protea Hotel Kampala, Kampala 9421, Uganda
  • Location: Africa  >  Uganda  >  Central Region  >  Kampala
  • Phone Number: +256 31 2550000
  • E-mail
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