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Hoi An

Claimed

Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Asian, Vietnamese, Vegetarian Friendly, Gluten Free Options, Vegan Options
Special Occasion Dining, Romantic, View, Groups, Business meetings

Location and contact

PRICE RANGE
US$25 - US$100
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Dinner, Lunch, After-hours
CUISINES
Asian, Vietnamese
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Parking Available, Highchairs Available
Reviews (281)
Filter reviews
238 results
Traveller rating
153
58
20
4
3
Traveller type
Time of year
LanguageEnglish
More languages
153
58
20
4
3
Show reviews that mention
All reviews mango soup duck breast pho ravioli prawns the shangri la hotel vietnamese cuisine main course set menu lovely meal grand mosque nice restaurant dining experience food was amazing shangrila starters dishes
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1 - 10 of 238 reviews
Reviewed 2 weeks ago

The staff is friendly here. However, we were able to barely find any Vietnamese food on the menu. They only had the summer rolls. When we asked we were told that people in the Middle East are not really fans of Vietnamese Food so they...More

Date of visit: January 2019
Thank eegeckil
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear eegeckil, Thank you very much for sharing your feedback.We have taken note of the aspects of your dining experience which did not meet your expectations and will spare no efforts in striving for improvements. We look forward to welcoming you back in the near...More

Reviewed 2 weeks ago via mobile

We had our 11 week old baby with us. The staff were so nice. They went above and beyond. The food was good quality. This place is definitely worth a visit. 👍🏻More

Date of visit: March 2019
Thank BBobbyT
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear BBobbyT, Thank you for your review. We are delighted to hear that you and your family have enjoyed your experience at Hoi An. We look forward to welcoming you back soon. Best wishes, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al...More

Reviewed 3 February 2019 via mobile

Our first time to try the Vietnam and it never disappointed us! From appetizer, soup and maincourse were all so delicious! Mouth watering indeed! Ambiance is so nice, a perfect touch from vietnam. Excellent service that much appreciated! Kudos to Sheska Jelyn and Carol! Thank...More

Date of visit: February 2019
Thank ZhangCurious29868613
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear ZhangCurious29868613, Thank you very much for your review. It was a pleasure to have you as our guests and we are happy that you enjoyed our time with us. I will pass on the kind feedback to all our staff members. We look forward...More

Reviewed 28 January 2019 via mobile

Have tried dishes here because i'm craving for Vietnamese dish and this restaurant didn't disappoint me for what i'm craving for..The ambiance is good. A pleasant evening for my partner and I.. I felt like we're having a romantic dinner even though it's just a...More

Date of visit: January 2019
Thank Corazon1007
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear Corazon1007, Thank you for your time in sharing your review with us, and for the kind words about our staff members. We are glad to hear that we have met your expectations. We hope to welcome you back in the near future to create...More

Reviewed 24 January 2019

Me and my girl friend choose to dine in Hoi an at Shangrila Abu Dhabi. We never disappoint by the taste of authentic food from appetizer up to dessert. We had the good choice of social sharing 3. A good recommendation from Sheska the lobster...More

Date of visit: January 2019
Thank Cath764selv
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear Cath764selv, Thank you very much for your review. It was a pleasure to have you as our guests and we are happy that you enjoyed our time with us. I will pass on the kind feedback to all our staff members. We look forward...More

Reviewed 24 January 2019

I was passing by and decided to look in. My senses were pleased with their inner presentation.. Liked it.

Date of visit: August 2018
Thank Abha S
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear Abha S, Thank you for your kind review. We truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

Reviewed 13 January 2019 via mobile

The atmosphere in the restaurant was very cosy. The service was excellent the staff were warm, friendly and very attentive from the moment you walk in until you leave. To top off everything the food was amazing. Highly recommendedMore

Date of visit: January 2019
Thank Marko C
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear Marko C, Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed your experience at Hoi An. Thank you once again for recommending us. Best wishes, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al...More

Reviewed 13 January 2019

We were staying at the hotel and as we love Vietnamese food and had visited Hoi AN the year before we count resist having dinner here. The décor was very Hoi An with lanterns etc and the staff and service were exceptional. All of the...More

Date of visit: May 2018
Thank AdrianT-Perh
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear AdrianT-Perh, Thank you for sharing your review with us. We are delighted to learn that you had a wonderful experience at Hoi An. We hope to welcome you back in the near future for another memorable experience. Best wishes, Ahmed Issa General Manager Shangri-La...More

Reviewed 10 January 2019

We walked in for a business diner with guest from Asia at ( Hoi An ) couple of days ago, according to our guest , food was A+ quality and quantity, up to their taste . Service very attentive , multicultural and very professional ,...More

Date of visit: January 2019
Thank NCS73
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear NCS73, First of all, thank you for choosing Hoi An for your business dinner. We are glad to hear that we have made your experience delightful. We look forward to welcoming you back in the near future. Best wishes, Ahmed Issa General Manager Shangri-La...More

Reviewed 7 January 2019

This was our first experience of Vietnamese food which we were keen to try after hearing so much about it - we were not disappointed. The restaurant has both an indoor area, traditionally decorated and an outside area. The outside area was very popular during...More

Date of visit: December 2018
Thank John B
AhmedIssa2, General Manager at Hoi An, responded to this reviewResponded 2 weeks ago

Dear John B, Thank you for sharing your feedback with us. We are truly delighted to hear that you have always had wonderful experiences at Hoi An. Thank you once again for your kind words and for recommending us. We hope to welcome you back...More

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