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Nairobi Java House Downtown

Mama Ngina Street, Nairobi, Kenya
+254 721 494049
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Overview
  • Excellent34%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (3 reviews)
“carrot cake” (3 reviews)
Restaurant Hours
CUISINES
Cafe, African, International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mama Ngina Street, Nairobi, Kenya
Write a Review
Reviews (163)
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1 - 10 of 163 reviews

Reviewed 3 days ago

Enjoy African coffee and snacks downtown Nairobi. This is frequeted by locals and ideal for evening meet or weekend.

Thank mwas2
Reviewed 5 weeks ago

Good place for tourists to eat; ice and salads are ok to eat here. Wide variety on menu - breakfasts, burgers, salads, sandwiches, shakes, coffee.

Thank xxx60849
Reviewed 21 April 2017

double expresso with hot milk by the side. This coffee was fantastic. Excellent. String. Perfect for me

Thank mrsP7741
Reviewed 13 March 2017

well as always the place is crowded but good thing the service is always fast.THE CAKE!!! i am in love with it.

Thank qudrahnizar
Reviewed 7 March 2017

Coffee was good. many branches are around. The price is a little on the higher side. no other complaints from me

Thank jacksonpeters595
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 8 March 2017

Dear Traveler, Thank you for your review and for choosing our restaurant. We are glad you enjoyed your experience and we hope your next visit is around the corner. Take care :)

Reviewed 3 March 2017

I usually have my breakfast everyday during my stay in Nairobi. Good experience good food. busy place with locals.

Thank Satya M
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 8 March 2017

Dear Satya, Thank you for giving us a perfect rating and for recommending us to other travelers. We are happy you enjoyed your experience and we look forward to your next visit. :)

Reviewed 21 February 2017 via mobile

Was craving a brownie, and since I was in the Nairobi CBD, I thought java would be a good bet. Only to be mega dissappoited. I ordered the brownie Sundae. But the brownie was so dry, and unpalatable. Ice-cream was OK, but the brownie was...More

Thank Cynthia M
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 8 March 2017

Dear Cynthia, Thank you for taking the time to review your experience with us, we really appreciate it and would love to know when the service did not meet your expectations. Please write to us at guest.relations@javahouseafrica.com

Reviewed 20 February 2017

A favorite casual spot — Java House — not only do they serve great coffee and pastries, they also make full meals. The curry vegetables and Mexican fajita veggie plate hit the spot. They also sell bags of coffee, and I bought a few. My...More

Thank Lori P
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 8 March 2017

Dear Lori, Thank you for your review and for choosing our restaurant. We are glad you enjoyed your experience and we are sure our team enjoyed catering to your needs as much as you enjoyed your Java experience. Come back soon! :)

Reviewed 16 February 2017

Ordered tea with home fries. they took more time that 20 minutes and after finishing my tea they still had not offered the fries. They never communicated and had already charged the fries which they had not offered.

Thank George K
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 8 March 2017

Dear Guest, Thank you for reviewing us. We're sorry to see that our service has been unsatisfactory at this location. Please write to us at guest.relations@javahouseafrica.com, we'd really like to get in touch with you directly.

Reviewed 20 January 2017

My experience with Java is that the waiters usually forget the specifications they are given about the food or beverage. For example if you ask for a smoothie with no added sugar there is a high likely for you to get it sweet enough to...More

Thank Maral B
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 24 January 2017

Dear Maral, Thank you for reviewing us. We are sorry to see that our service has been unsatisfactory at this location. Please write to us at guest.relations@javahouseafrica.com, we'd really like to get in touch with you directly.

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Questions & AnswersAsk a question
leambone6
I have been applying for jobs at java but I have never succeded. Please help. Thank you
20 December 2016|
Answer
Response from Mbuina | Reviewed this property |
Sorry, I am not in a position to determine why they do not hire you. Do direct this question to the company's HR department. Best wishes in your job hunting
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Free Wifi
Good for
Child-friendly
Location and Contact Information
  • Address: Mama Ngina Street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 721 494049
  • E-mail
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