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Island Gourmet

Lev 5, Pacific Place, Supreme Court Rd, Hong Kong, China
852-28208550
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Overview
  • Excellent44%
  • Very good37%
  • Average17%
  • Poor2%
  • Terrible0%
3 weeks ago
“Great place to enjoy tea”
27 Mar 2017
“Great dim sum”
Restaurant Hours
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Lev 5, Pacific Place, Supreme Court Rd, Hong Kong, China
All Details
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1 - 10 of 24 reviews

Reviewed 2 weeks ago via mobile

Cosy place for afternoon tea, the cakes are all delicious, not too sweet, size is just right, service is excellent.More

Thank CelloB
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 2 weeks ago

Dear CelloB, Thank you for sharing your feedback and we are happy to know that you had a nice afternoon at our Island Gourmet and had enjoyed our cakes. We look forward to the pleasure of having you back soon! Best regards, Conor Hadlington Executive...More

Reviewed 3 weeks ago via mobile

It's a cake shop with around 10 tables to allow you to sit down to enjoy the cakes and tea. The small tables are suitable for 2 to 4 people. The staffs are nice and are willing to answer your query about the cakes. Although...More

Thank SoHappyHK
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 3 weeks ago

Dear SoHappyHK, Thank you for visiting Island Gourmet, and we are delighted to hear that you had enjoyed a relaxing afternoon tea experience there. We look forward to welcoming you back for the next visit soon! Best regards, Conor Hadlington Executive Assistant Manager - Food...More

Reviewed 13 July 2017 via mobile

First time to try cake in island gourmet. Many friends recommend me try frou frou cake, thanks for the recommended. It was so good, very strong chocolate and it is gluten free. So yummy.More

Thank sakichin223
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 14 July 2017

Dear sakichin223, Thank you for your great comments. We are very glad to hear about your like our signature cake “Frou Frou” from Island Gourmet, do try the other best sellers like “Raspberry Mille Feuilles” and “Opera” next time. We look forward to seeing you...More

Reviewed 27 March 2017 via mobile

Although we had not booked we were kindly accommodated. We were able to enjoy all the Chinese delicacies ( and they were) from the Chinese restaurant. This is not only a cake shop!More

Thank jacquelinem449
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 29 March 2017

Dear jacquelinem449, Thank you for your great comments. We are very glad to hear about your fabulous dining experience, and you are absolutely right that we do serve a selection of Chinese food from Summer Palace at Island Gourmet during lunch time. We look forward...More

Reviewed 19 October 2016

We love this bakery for any special occasion cakes as well as for afternoon tea. The best service and lovely staff.

Thank Virginia Y
IslandShangri-La, Director of Food and Beverage at Island Gourmet, responded to this reviewResponded 26 October 2016

Dear Virginia Y, Thank you for lovely review on Island Gourmet and we look forward to the pleasure of welcoming you back soon. Best regards, Melanie Hamedl Director of Food and Beverage

Reviewed 28 September 2016

It's small and cozy, the cakes are all yummy and there's a wide selection too. Love the staff, they always remember my name and give me a nice table. Thanks!

Thank ChristopherWM
IslandShangri-La, Director of Food and Beverage at Island Gourmet, responded to this reviewResponded 7 October 2016

Dear ChristopherWM, Thank you for sharing your wonderful feedback. We are glad to hear about your fantastic experience at the Island Gourmet, look forward to the pleasure of welcoming you back for another delightful experience soon. Best regards, Melanie Hamedl Director of Food and Beverage

Reviewed 20 September 2016

Went there to try their traditional afternoon tea. The tea itself was a disappointment, and their coffee quite bitter. The scones were lovely, but the sandwiches were a bit dry and the cakes were piled onto the plates - bit of a mess. Nonetheless, the...More

Thank Abigail N
IslandShangri-La, Director of Food and Beverage at Island Gourmet, responded to this reviewResponded 7 October 2016

Dear Abigail N, Thank you for taking your valuable time to post your review. Let me first apologize for the tea and food quality you have experienced at the Island Gourmet. I have spoken with our Area Pastry Chef and the team immediately after reading...More

Reviewed 10 September 2016

My friend ordered Jasmine tea and lemon tart while I ordered cappuccino and matcha. Service was good and cakes were delicious. It's a nice place to have a relaxing cake and tea time treat with friends.More

Thank syal23
IslandShangri-La, Director of Food and Beverage at Island Gourmet, responded to this reviewResponded 28 September 2016

Dear syal23, Thank you for sharing your review with us. I am delighted to hear that you had an enjoyable afternoon at Island Gourmet. Do come back again to try other signature cakes like Frou Frou, Raspberry Millefeuilles and many others. We look forward to...More

Reviewed 3 January 2016

We ended up getting something here every day of our stay. Can't remember the names of the ones that we ate but they were all great! Do come early as they run out of cakes pretty fast!

Thank nsofiandi
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 5 January 2016

Dear nsofiandi, Thank you for sharing your dining experience. We are very glad to hear about your fantastic dining experience in Island Gourmet. We look forward to the pleasure of welcoming you back soon. Best regards, David Simon Executive Assistant Manager - Food and Beverage

Reviewed 29 December 2015

Why is Lord Snow's Custard tarts ( the tastiest mouth watering egg tarts in the world most probably ) not offered ? A sad omission in my opinion Several years ago Island Gourmet offered more e.g. Toatally the best imported jam.I still savor the taste...More

Thank 871edieh
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Gourmet, responded to this reviewResponded 31 December 2015

Dear 871edieh, Thank you for taking your valuable time to post your review on TripAdvisor. We sincerely apologize about your disappointments and please rest assured that I have immediately relayed the matter to the Department Head concerned, for further review and necessary improvements. We look...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$100
Meals
Breakfast, Lunch
Restaurant features
Seating, Takeout, Reservations, Waitstaff
Location and Contact Information
  • Address: Lev 5, Pacific Place, Supreme Court Rd, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Admiralty
  • Neighbourhood: Admiralty
  • Phone Number: 852-28208550
Description
Island Gourmet features an inviting selection of homemade pastries, chocolates, breads, sandwiches, as well as cheese and wine. Delectable dishes are freshly prepared by our staff.
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