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Regal Airport Hotel - Airport Izakaya

G/F, Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong, China
+852 2286 6668
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Overview
  • Excellent22%
  • Very good27%
  • Average35%
  • Poor8%
  • Terrible8%
Travellers talk about
“nice dinner” (2 reviews)
“teppanyaki” (3 reviews)
Restaurant Hours
CUISINES
Japanese, Sushi, Asian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
G/F, Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong, China
All Details
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Reviews (36)
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1 - 10 of 23 reviews

Reviewed 12 July 2017

The food was terrible. Tasteless soup, burned Unagi, the only tasteful and correct thing in this restaurant is the green tea. The service was not much better with the dishes taking years to be served and the difficulty of catching the attention of the waiter...More

Thank Gricha S
RAH_HK, 總經理 at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 5 weeks ago

Dear Guest Thank you for your email and thank you for staying with us. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We sincerely apologize for the food quality and the service you have encountered. Rest...More

Reviewed 19 April 2017 via mobile

We went for lunch with old folks! They love the place and food! Reasonable lunch set with teppanyaki and other variety. Great hospitality with additional free ice cream and dessert! Will go back again!More

Thank HappyLovelyBunny
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 26 April 2017

Dear Guest, I am very pleased to hear that you had an enjoyable stay at Regal Airport Hotel. It is always so gratifying to receive such positive comments regarding our hotel and I am so very grateful for your recommendation. With warm regards from the...More

Reviewed 26 March 2017 via mobile

Had fatty tuna maki roll which consisted of six pieces. Thought it would be extraordinary and a culinary experience but it turned out to be the most plain and boring maki roll ever at the price of HK$ 328. The Seafood udon was also overpriced....More

Thank Knut B
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 26 April 2017

Dear Guest Thank you for your email. We do strive to uphold the highest level of Guest Service and we take your comment as utmost important and valuable. We are saddened to hear your comments and sincerely apologize for our hospitality falling short of your...More

Reviewed 10 January 2017 via mobile

I recently placed a review of the Regal Airport Hotel and said this is no way to start a trip. Without having to go through the complaints I had at the time just to let you all know that I contacted the assistant manager Martin....More

Thank Donn O
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 26 April 2017

Dear Guest, Thank you so much for such as devoted and faithful review. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely...More

Reviewed 30 November 2016

Greeted my auntie from Shanghai at 8:30 pm, I would like to treated her a nice dinner at Hong Kong Int'l airport area and picked Airport Izakaya at Regal Airport Hotel. It was the first time I tried the A4 wagyu beef teppanyaki and it...More

Thank Joyce H
Reviewed 14 November 2016

I've came here in the past for lunch and decided to give the dinner time a try. The service was very good and the waitstaff was tentative and not to intrusive. Very helpful on suggesting items from the menu. Unfortunately the food was just par...More

Thank Raymond L
Reviewed 17 September 2016 via mobile

I had stayed here many years ago and decided when traveling through Hong Kong I would try it again. As noted in earlier reviews the hotel was very easy to get to even with a large suitcase in tow. It was quite busy but check...More

Thank KLHUsa
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 20 September 2016

Dear Guest, Thank you for the taking the time to write your very kind review, I am delighted that we made you feel so special during your stay. It is always a joy to receive positive comments from guests who have had such a memorable...More

Reviewed 5 August 2016

The izakaya not only serves hotel guests but the whole population of Tung Chung. Known as the best and freshest Japanese restaurant in the area, we visit whenever we're near the airport or Tung Chung. As well as the good sets, ask the chef for...More

Thank HKeater
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 8 August 2016

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your visit at our Japanese restaurant Airport Izakaya. We will make sure that our team gets the recognition deserves !! Your comments and suggestions are much appreciated...More

Reviewed 17 May 2016

The teppenyaki is excellent and plan on ordering a meal for each guest as the portions are small. Very good locationMore

Thank davidruben
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 30 May 2016

Dear Guest, Thank you so much for such as devoted and faithful review. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely...More

Reviewed 2 May 2016 via mobile

The hotel is great for a transit stop. The rooms are clean & spacious. Staff are very helpful & issues we had were resolved quickly - eg air conditioning in our room was not working - we were quickly moved to another room- which was...More

Thank IAmAGlobalNomad
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this reviewResponded 4 May 2016

Dear Guest, I am very pleased to hear that you had an enjoyable stay at Regal Airport Hotel. It is always so gratifying to receive such positive comments regarding our hotel and I am so very grateful for your recommendation. With warm regards from the...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$18 - US$38
Cuisine
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Reservations
Location and Contact Information
  • Address: G/F, Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Airport
  • Neighbourhood: Airport
  • Phone Number: +852 2286 6668
  • This restaurant is at Hong Kong Intl Airport
Description
Airport Izakaya offers sashimi, sushi, teppanyaki, kushiyaki, tempura and ramen noodles, as well as various Japanese and international beers and sake.
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