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Cafe - Hyatt Regency Hong Kong, Sha Tin

Hyatt Regency Hong Kong, Sha Tin, No.18 Chak Cheung Street, Sha Tin, Hong Kong, China
852-37231234
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Overview
  • Excellent23%
  • Very good49%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“ice cream” (7 reviews)
“cakes” (7 reviews)
“pizza” (6 reviews)
Closed Now
All hours
CUISINES
Chinese, International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hyatt Regency Hong Kong, Sha Tin, No.18 Chak Cheung Street, Sha Tin, Hong Kong, China
All Details
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Reviews (89)
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1 - 10 of 61 reviews

Reviewed 3 days ago

Superb buffet lunch here looking out on the hillside. In fact it looks a little like a jungle out there! The buffet is very comprehensive and first class.

Thank SimplyFred
Reviewed 25 September 2017 via mobile

I am used to the cold tea at breakfast and having to ask more than 50 per cent of the time for some hot tea but on my latest trip the room service is much better and they have an offer on the dinner buffet...More

Thank UKStevieH
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 29 September 2017

Dear UKStevieH, Thanks for the review. As much as we strive to deliver the best services to our guests, I’m sorry to hear that your experience was not as expected. Rest assured that your comment regarding staff service and food quality will be shared with...More

Reviewed 31 August 2017 via mobile

We had dinner buffet last night and were surprised to find that the varieties of food were limited and quality was poor such that salad and seafood were not fresh. Most dishes were either lukewarm, not filled or left empty at around 2045 hrs albeit...More

Thank RonnieHongKong
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 4 September 2017

Dear RonnieHongKong, Thanks for the review. As much as we strive to deliver the best services to our guests, I’m sorry to hear that your dining experience at Cafe was not as expected. Rest assured that your valuable comments regarding staff service and food quality...More

Reviewed 14 August 2017

Great variety of choices, and attentive and detailed staff. Delicious meals for breakfast and lunch, though apple juice seems to be missing from the choice of juice in the morning...More

1  Thank Loretta C
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 24 August 2017

Dear Loretta C, Thanks for the great review sharing your experience. Glad to know you enjoyed the delicious meals! Your comment on breakfast juices is well noted and will be shared with the team for review and improvement. Looking forward to welcoming you soon. Best...More

Reviewed 28 June 2017

Out of my expectation, the food was good with a wide variety. Remember to try Chinese and HK style breakfast.More

Thank 835JSYW
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 20 July 2017
Google Translation

PaulMacau 您好, 多謝您的分...More

Reviewed 8 May 2017 via mobile

The Dinner Buffet starts at HKD $598-$658 on weekends. A major attraction here is the Live Lobster Station, which is unlimited of course and AFAIK only 1 of 2 buffets doing it in Hong Kong. They also have a Teppanyaki station with Beef Sirloin, Lamb...More

Thank HKEpicurus
Reviewed 24 April 2017 via mobile

Went over to Cafe for an afternoon tea, ordered the tea set for two and the service was average, not very attentive staff and the place wasn't very busy. The food was average as the pastries were dry, a little over done. The desserts were...More

Thank Phil M
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 2 May 2017

Dear Phil M, Thanks for the review. I am sincerely sorry that your experience at Cafe did not meet the high standards we strive to deliver. Rest assured that your comments regarding food quality and staff service have been shared with the team for evaluation...More

Reviewed 21 April 2017 via mobile

The food here isn't bad but the service is horindous! This isn't of Hyatt quality of service at all. The food is a little bland and for the price I expected it to be much better. Maybe they are having an off day but sadly...More

Thank paulhS5814KN
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 2 May 2017

Dear paulhS5814KN, Thanks for the review. We are sincerely concerned that we fell short on your expectations in food quality and staff service at Cafe. Rest assured that your comments have been shared with the team to continually improve the standard of services offered to...More

Reviewed 16 April 2017 via mobile

The food is ok (but not more!) and the breakfast buffet, but for almost US$40 per Person this is so much overpriced. A Double-Espresso for US$10 - my recommendation: go somewhere else!More

Thank Rene B
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 26 April 2017

Dear Rene B, Thanks for the review. I am sincerely sorry that your stay experience did not meet the high standards we strive to deliver. Rest assured that your comment regarding food prices has been shared with the team for evaluation and improvement. We hope...More

Reviewed 21 February 2017 via mobile

This is awful. Too bright lighting, ridiculously expensive and cold tea at breakfast. Sometimes you have to ask three times or stand up and walk over to a member of staff to be served your cold tea. Then you can ask for a pot of...More

Thank UKStevieH
HyattRegencyShaTin, Director of Food and Beverage at Cafe - Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 2 March 2017

Dear UKStevieH, Thanks for the review. Please allow me to express my sincere apology for the unpleasant dining experience you have encountered. Thank you for bringing up the issue regarding staff service and beverage quality. We will look into the problems and share them with...More

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Nearby Attractions
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265 reviews
1.35 km away
The Chinese University of Hong Kong
46 reviews
1.06 km away
Chinese New Year Race Day
36 reviews
1.35 km away
Art Museum of The Chinese University of Hong Kong
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.98 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$65
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Reservations, Buffet
Good for
Groups, Business meetings, Kids, Child-friendly
Open Hours
Sunday
6:30 AM - 11:00 PM
Monday
6:30 AM - 11:00 PM
Tuesday
6:30 AM - 11:00 PM
Wednesday
6:30 AM - 11:00 PM
Thursday
6:30 AM - 11:00 PM
Friday
6:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Location and Contact Information
  • Address: Hyatt Regency Hong Kong, Sha Tin, No.18 Chak Cheung Street, Sha Tin, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong
  • Phone Number: 852-37231234
  • E-mail
Description
Cafe is an all-day dining restaurant serving a la carte menu and innovative buffets daily for breakfast, lunch, dinner and afternoon tea on weekends and holidays. Cafe features a large variety of international cuisine and local delicacies. Dessert kitchen provides freshly made desserts and pastries as well as seasonal fruits and mouth-watering ice cream. Chinese kitchen focuses on steamed and wok fried dishes based on Hong Kong favourites. Cold kitchen serves freshly sliced premium cold cuts, Italian air-dried ham, the freshest seasonal salads, sushi, sashimi and seafood on ice. Western kitchen features freshly baked pizzas and pastas as well as freshly grilled prime meat and seafood.
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