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The Japanese @ Sari Pacific Jakarta

Meals
Lunch, Dinner
CUISINES
Japanese, Sushi, Asian
FEATURES
Takeout, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Waitstaff, Highchairs Available, Accepts Credit Cards
Reviews (138)
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92 results
Traveller rating
52
22
5
4
9
Traveller type
Time of year
LanguageEnglish
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52
22
5
4
9
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All reviews sukiyaki sashimi lobster fries grilled food great japanese food keyaki robatayaki foods taste ambience
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1 - 10 of 92 reviews
Reviewed 4 weeks ago via mobile

It’s my first time visit with my big family, we reserved 2 days before since it will be fully booked on Xmas day. There were 2 batch every day, 11am and 1pm, the seat were very limited and the resto space were a bit crowded...More

Date of visit: December 2018
Thank wanz0210
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Fajar Sukarno Acting General Manager

Reviewed 18 December 2018

Keyaki hold a dear name to our heart. After not visiting it for 2 yrs, definitely not worth the price no more. The fish are limited & not fresh. The meats are bland. Restaurants are very rundown. Service sucks even more. No help from the...More

Date of visit: December 2018
Thank m-bunt
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 4 weeks ago

Dear Valued Guest Thank you for taking the time and sharing such valuable feedback of services at Japanese Restaurant (formerly known Keyaki). We are sorry that you did not have an enjoyable experience while dined in at Japanese Restaurant. I have taken this opportunity to...More

Reviewed 17 September 2018

Been a while since I went to this restaurant.... Called the hotel and asked to be put through to Keyaki Japanese Restaurant. They put me through but NOT once did they mention that the restaurant had changed its name to The Japanese, and so has...More

Date of visit: September 2018
Thank crwibawa
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 25 September 2018

Dear Valued Guest, We were disappointed to read that your experience was not up to your expectation and extend our sincere apologies for that. However, we are fully concern to deliver food quality as expectation standard of Japanese restaurant. Sincerely appreciated for the feedback from...More

Reviewed 18 August 2018 via mobile

Located in an old but well preserved hotel. The restaurant like perhaps other features of this hotel has probably been around since the beginning and they have good reasons for that. Everything tried was really really good. Even the yakimeshi (Japanese fried rice) is good....More

Date of visit: August 2018
Thank Mia V
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 17 September 2018

Dear Valued Guest, We appreciate your recommendation in observance to the venue ambience, food variety and quality, hence taken the liberty and shared your feedback with the team. Once again, thank you for your review and we do look forward to welcoming you back again....More

Reviewed 9 August 2018 via mobile

The food is excelent, it has the best texture of Japanese food in jakarta. the fish is the highest recomendation for this place; thank you Alycia, for the excelent service you have given to us (y)More

Date of visit: August 2018
Thank ryan l
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 10 August 2018

Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly. Once again thank...More

Reviewed 23 May 2018 via mobile

Authentic Japanese food. Order any gozen and you get to choose your appetizer, between sashimi and tempura. On the main course tray, you will find a finely steamed egg custard. You will be served with fruits after your main course. Very pleasant dining experience.

Date of visit: May 2018
Thank jacelynnbernicep
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 14 June 2018

Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Fajar Sukarno Acting General Manager

Reviewed 1 March 2018

Conveniently located inside my hotel, I enjoyed a meal here with colleagues. A wide range of Japanese foods were available, but it was surprising that there was no Japanese beer.More

Date of visit: February 2018
Thank kissane
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 4 April 2018

Dear Valued Guest, Thank you for your recent visit to The Japanese @ Sari Pacific - Jakarta. We appreciate you taking the time to share your thoughts about your experience in regard to the food variety and quality. Hence, we have taken the opportunity and...More

Reviewed 25 February 2018 via mobile

orderer Maguro Toro, i asked the young chef on the sushi bar counter if the stock of Toro is new and good. With confidence he said Good and Best. I ordered tester 3 pieces and when they are arrived at the table, it was one...More

Date of visit: February 2018
Thank Travelle99bandung
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 2 May 2018

In reference to your experience at The Japanese @ Sari Pacific Jakarta, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to advise you that we have checked into your feedback on the points you...More

Reviewed 11 February 2018 via mobile

Went for dinner and was impressed with the teppanyaki cooking. Good service, excellent fresh and yummy food with the proper cooking done by the chef Rudi.Worth future visits and will rate this 8.5 out of 10 on overall experience .......

Date of visit: February 2018
Thank Ram H
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 26 February 2018

Dear Ram H, Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Fajar Sukarno Acting General Manager

Reviewed 2 December 2017 via mobile

Where else would you have great Japanese food beside in a Japanese hotel chain? I have to be honest, I don't have much to expect when I made my reservation at Keyaki. My wife made me. My wife and I were the first ones inside...More

Date of visit: December 2017
2  Thank jeffreyhs2406
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 3 January 2018

Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly. Once again thank...More

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Questions & Answers
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konga252
15 September 2018|
AnswerShow all 2 answers
Response from crwibawa |
Price on Sunday is 450.000 net. Saturday should be cheaper.
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