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The Japanese @ Sari Pacific Jakarta

Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia
+62 21 29932752
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Overview
  • Excellent54%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible5%
Travellers talk about
“sukiyaki” (7 reviews)
“sashimi” (14 reviews)
“fries” (4 reviews)
Closed Now
Hours
CUISINES
Japanese, Sushi, Asian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia
All Details
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1 - 10 of 87 reviews

Reviewed 23 May 2018 via mobile

Authentic Japanese food. Order any gozen and you get to choose your appetizer, between sashimi and tempura. On the main course tray, you will find a finely steamed egg custard. You will be served with fruits after your main course. Very pleasant dining experience.

Thank Jacelynn Bernic... P
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 5 weeks ago

Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Fajar Sukarno Acting General Manager

Reviewed 1 March 2018

Conveniently located inside my hotel, I enjoyed a meal here with colleagues. A wide range of Japanese foods were available, but it was surprising that there was no Japanese beer.More

Thank kissane
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 4 April 2018

Dear Valued Guest, Thank you for your recent visit to The Japanese @ Sari Pacific - Jakarta. We appreciate you taking the time to share your thoughts about your experience in regard to the food variety and quality. Hence, we have taken the opportunity and...More

Reviewed 25 February 2018 via mobile

orderer Maguro Toro, i asked the young chef on the sushi bar counter if the stock of Toro is new and good. With confidence he said Good and Best. I ordered tester 3 pieces and when they are arrived at the table, it was one...More

Thank Travelle99bandung
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 2 May 2018

In reference to your experience at The Japanese @ Sari Pacific Jakarta, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to advise you that we have checked into your feedback on the points you...More

Reviewed 11 February 2018 via mobile

Went for dinner and was impressed with the teppanyaki cooking. Good service, excellent fresh and yummy food with the proper cooking done by the chef Rudi.Worth future visits and will rate this 8.5 out of 10 on overall experience .......

Thank Ram H
Fajar S, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 26 February 2018

Dear Ram H, Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Fajar Sukarno Acting General Manager

Reviewed 2 December 2017 via mobile

Where else would you have great Japanese food beside in a Japanese hotel chain? I have to be honest, I don't have much to expect when I made my reservation at Keyaki. My wife made me. My wife and I were the first ones inside...More

2  Thank jeffreyhs2406
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 3 January 2018

Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly. Once again thank...More

Reviewed 29 November 2017

I went here for a Team Dinner with colleagues from work. Since I was the one who made the reservation , I was so happy because they are really helpful by phone and wants to give details on the VIP room rates and the menu....More

Thank Pr1ma
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 3 January 2018

Dear Valued Guest, We appreciate you taking the time to share your thoughts about your experience in regard to the food variety and quality. We have conveyed your feedback to our culinary team, as it is very helpful to improve our future service. Once again,...More

Reviewed 23 October 2017 via mobile

We were there on a Friday as we were told that fresh seafood comes in every Tuesday and Friday. Overall satisfactory traditional ambience and food, except that the sukiyaki soup base was a tad too salty and the service was a little slow in the...More

Thank YChan2016
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 3 January 2018

Thank you for taking the time and sharing your experiences whilst your recent visit to Keyaki Sari Pan Pacific - Jakarta. We do value your feedback in regard to the service quality, staff friendliness, and our strategic location. Once again, thank you for your review...More

Reviewed 15 July 2017

The food is good and fresh and grilled in front of us. The gindara teriyaki is exceptional. Other dishes is equally good and delicious. the dipping sauce goes really well with all the grilled food. They served the food using a long wooden paddle right...More

Thank Marwan1985
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 24 July 2017

Dear Valued Guest, We appreciate you taking the time to share your thoughts about your experience in regard to the food variety and quality. We have conveyed your feedback to our culinary team, as it is very helpful to improve our future service. Once again,...More

Reviewed 30 April 2017 via mobile

The ambience of restaurant is so comfort.. The taste is never change and the staff is very welcome and helpful. Happy to be back again..😍More

Thank Ayu I
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 19 June 2017

Dear Valued Guest Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly....More

Reviewed 21 January 2017 via mobile

I had lunch and dinner several times in Keyaki. This time we didn't even eat here but I had to write a review for our disappointment with its service. We came late and didn't realize it was almost closed. The problem was the lady waiter...More

Thank BWS66
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded 30 January 2017

Dear Valued Guest, Thank you for your feedback concerning your experience at our Keyaki restaurant. I was extremely disappointed to read about your experience and extend my sincere apologies. We have investigated with the team to understand the full details. We have reviewed with our...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Waitstaff, Highchairs Available, Accepts Credit Cards
Good for
Groups, Child-friendly, Special Occasion Dining, Business meetings
Open Hours
Sunday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Monday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Tuesday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Wednesday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Thursday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Friday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Saturday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Location and Contact Information
  • Address: Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia (Formerly Keyaki)
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29932752
  • E-mail
  • This restaurant is at Sari Pacific Jakarta
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