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Satoo

Jl. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
+62 21 29399562
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Overview
  • Excellent51%
  • Very good37%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“brunch” (25 reviews)
“sushi” (72 reviews)
“pasta station” (13 reviews)
Open Now
6:00 AM - 11:00 PMAll hours
CUISINES
Chinese, Indian, International, Asian, Singaporean, Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
All Details
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Reviews (1,125)
Traveller rating
Traveller type
Time of year
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1 - 10 of 844 reviews

Reviewed 1 week ago via mobile

Great birthday lunch with family and friends... All serve very well...good quality and very tasty... Will visit again... The staff so polite and helpfull... Special thanks to Chef Albertus and team...More

Thank Rini Anggraini W
SLJGM, General Manager at Satoo, responded to this reviewResponded 1 week ago

Dear Rini Anggraini W, Thank you for celebrating your special occasion with us. I am delighted to know that you had an excellent celebration and thank you for acknowledging our colleagues especially Chef Albertus. It is an honor to be of service to you and...More

Reviewed 1 week ago via mobile

Service staffs are great. Food has a lot of variety, and are mostly appetizing. It is also very fresh. Ambience is also good, and seating area has several varieties of atmosphere. I will definitely come here again.More

Thank salomomatondang
SLJGM, General Manager at Satoo, responded to this reviewResponded 5 days ago

Dear salomomatondang, Thank you for your review and I am delighted to learn that you had a great breakfast experience at SATOO. It is also wonderful to know that you will be back and we look forward to welcoming you back on your next visit....More

Reviewed 1 week ago via mobile

I went to this restaurant for my daughter birthday lunch... all the food are so delicious... my favorite spot is salad and Japanese corner... the ingredients are so Fresh! And also this restaurant offer traditional drink called JAMU... that’s the difference that others hotel restaurant...More

Thank Annisa Eka K
SLJGM, General Manager at Satoo, responded to this reviewResponded 1 week ago

Dear Annisa Eka K, We are honoured to be the chosen restaurant for your daughter’s birthday celebration. I am also very pleased to learn that you’ve enjoyed SATOO’s food selections, especially the salad and Japanese station. Thank you for acknowledging our Jamu station, we are...More

Reviewed 1 week ago via mobile

They offered buffet menu with various types (Western, Japanese, Indian, Chinese, Seafood, Indonesian, Italian) and the taste was good. It will be worthy if you can get discount/promotion for the price, since it will be a bit expensive with the buffet quality. It was around...More

1  Thank Adrianus H
SLJGM, General Manager at Satoo, responded to this reviewResponded 1 week ago

Dear Adrianus H, Thank you for taking the time to share your experience and I am glad to know that you had an enjoyable dining experience at SATOO. It is a pleasure to have you as our guest and we look forward to welcoming you...More

Reviewed 4 weeks ago

We came for buffet dinner and didn't wait too long to get our seats even the restaurant was also crowded. First, I tried sushi but nothing special, not really fresh also and the taste almost plain if we ate it without soy sauce. Then tried...More

Thank HEA_Isaiah
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear HEA_Isaiah, Thank you for sharing your feedback. Despite the fact you enjoyed the Indian menu options, Peking Duck and Yakimeshi, I do regret to learn that your experience was not as you expected. Rest assured that your feedback has been shared with SATOO’s team...More

Reviewed 4 weeks ago via mobile

You may compare Satoo, Table8, The Cafe or even Sailendra, but at the end Satoo will still come on top. What makes it outstanding are the fresh seafood in my opinion. On price overall all almost the same, but Satoo has several promotions with several...More

Thank Benedict S
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear Benedict S, I am proud to know that SATOO is still on the top of your “Jakarta’s Buffet Retaurant” list. Thank you for sharing your review and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General...More

Reviewed 4 weeks ago

This restaurant got potential, but the chef needs to spike things up. Food selection lacks flow and appears boring and less appetizing as though it was prepared in the afternoon and served in the evening. Taste and quality...I found to be good. Just the presentation,...More

Thank AldrinPinto
SLJGM, General Manager at Satoo, responded to this reviewResponded 4 weeks ago

Dear AldrinPinto, Thank you for sharing your review. I am glad to know that SATOO’s taste and quality of food have met your expectation. However, I am disappointed to know that you did not find SATOO’s menu selection and presentation as interesting and appetizing. I...More

Reviewed 4 weeks ago

Very good food with many kind of food (Seafood, Sup, Chinese, Indian, Japanese, etc).the most complete all you can eat food. Amazing quality of food.More

Thank ronaldkris
SLJGM, General Manager at Satoo, responded to this reviewResponded 4 weeks ago

Dear ronaldkris, Thank you for sharing your feedback and I am pleased to know that you had an excellent dining experience at SATOO. We appreciate your compliments and we look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General...More

Reviewed 8 October 2017

Last year visit Sato for buffet dinner was good, but last night the restaurant so crowded and the buffet menu not as good as last time my visit. Chinese, Japan,Indian,Indonesian Italian food, salad bar, snack, fruit in the buffet packageMore

Thank liarosse
SLJGM, General Manager at Satoo, responded to this reviewResponded 9 October 2017

Dear liarosse, Thank you for sharing your experience. I do regret that your recent visit to SATOO did not meet your expectation. I would appreciate if you could share further details of your feedback to Andrew.denoudsten@shangri-la.com so we can take the correct actions to improve....More

Reviewed 6 October 2017 via mobile

I've been here for 4th times, and it's always memorable. a lot of menus are presented, ranging from indonesian food, japanese food such as sushi, india typical food like samosa, china, western, and many more. All the food served is fresh, and the sanitary hygenis...More

Thank biaunilla
SLJGM, General Manager at Satoo, responded to this reviewResponded 9 October 2017

Dear biaunilla, Thank you for your continued patronage and I am delighted to know that your visits here to SATOO are always memorable. Thank you for your compliments and my team and I look forward to welcoming you back on your next visit. With Best...More

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Ask a question
Questions & Answers
grace h
21 March 2017|
AnswerShow all 2 answers
Response from Damanhouri | Reviewed this property |
Saya yakin pasti ada dan boleh arrange dgn restaurant manager dan head chef. Marika akn be Happy to make you Happy
1
Vote
Ummu H
22 July 2016|
AnswerShow all 5 answers
Response from LuckyNana168 | Reviewed this property |
I believe the food in the restaurant in Indonesia are all kosher, even bacon that available also beef bacon.
0
Votes
markbrendantan
4 May 2016|
AnswerShow all 5 answers
Response from Henry S | Reviewed this property |
Satoo isn't Halal food restaurant. It serves non Halal food as well, but it has separate kitchen for cooking and different dishes for non halal food. Signages are there to separate the halal and non halal food. Alcohol is... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$40
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Kids, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
6:00 AM - 11:00 PM
Monday
6:00 AM - 11:00 PM
Tuesday
6:00 AM - 11:00 PM
Wednesday
6:00 AM - 11:00 PM
Thursday
6:00 AM - 11:00 PM
Friday
6:00 AM - 11:00 PM
Saturday
6:00 AM - 11:00 PM
Location and Contact Information
  • Address: Jl. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
  • E-mail
  • This restaurant is at Shangri-La Hotel Jakarta
Description
Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective. The restaurant offers private dining areas as well as wireless Internet access.
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