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Satoo

Certificate of Excellence
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Jl. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
+62 21 29399562
Website
Today
06:00 - 23:00
Closed now
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Hours:
Sun - Sat 06:00 - 23:00
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969 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Jakarta, Indonesia
Level Contributor
350 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

We had a business lunch today at this restaurant. Good variety of buffet. I had sushi and sashimi. Quite good. Today they offered a discounted price for lunch buffet of about S$30 per person. It's a bargain.

Helpful?
Thank Suria_Nataadmadja
jakarta
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Variative menus ( Traditional/Indonesian food / Western / Japanesse / Indian food / BBQ TIP : must try * there is a traditional Indonesian Healthy drink - you must try : Jamu (with 5 star quality : good for healthy 2 option : tolak angin (fit body/avoid flu) / lambung ( stomachache). prefect for Lunch / dinner time

Helpful?
Thank balibur
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Balibur, We are glad that you’ve enjoyed the variety of the food that we provide here at SATOO Restaurant, especially our traditional Indonesian Healthy drink (Jamu). Thank you for your compliment. We look forward to welcoming you back on your next visit. With Best Regards, Daniel Kaeflein Resident Manager More 

London, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Having lived in Jakarta for a while, I've become a "buffet connoisseur" if there is such a thing, and Satoo is the best in town. What do I mean by that? Excellent value for money, and a massive choice of food, all excellent. Okay, there are a few other players in this space (mulia is also legendary) but they're a... More 

Helpful?
Thank benhoskins
SLJDMM, Resident Manager at Satoo, responded to this review

Dear benhoskins, We are proud to be considered as one of the best buffet restaurant in town by a buffet connoisseur as yourself. Thank you for your compliment. We look forward to welcoming you back on your next visit. With Best Regards, Daniel Kaeflein Resident Manager More 

Bandung, Indonesia
Level Contributor
119 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Came here Christmas night with my family and friend. Satoo almost never disappointed us. The selection of the foods are just awesome!! The service also very satisfying. The appetizers such as sushi, sashimi, prawn cocktails, oysters are just amazing. The Indian buffet is one of the best in Jakarta. Unfortunately this year the Chinese section not as good as usual... More 

Helpful?
Thank Polar773
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Polar773, Thank you for considering us as one of your favorite buffet restaurant in the city. Moreover, it is truly an honor that you have considered our Indian buffet options as one of the best. However, your feedback regarding the Chinese section is well noted. I would appreciate if you could write to me at daniel.kaeflein@shangri-la.com to share further... More 

1 review
4 of 5 bubbles Reviewed 3 weeks ago

Went to Satoo for Christmas dinner celebration with friends. Staffs were exceptionally well trained, helpful and friendly. A special thank you to Pino, Heraldi and team for the great service. For the restaurant improvement : Maybe its time to change the furniture some of it looks so old and rustic. But overall we enjoy our dinner time!

Helpful?
Thank Danisha S
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Danisha S, Thank you for writing this nice comment on Tripadvisor. It is great to know that you and your friends have an enjoyable Christmas dinner together here in SATOO restaurant. We will definitely send your special thanks to Pino, Heraldi and team for their great service. Thank you for your advice for the restaurant improvement. We will definitely... More 

Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

The food variety is not really interesting. The taste is also just very so so. The ambience is average. The good thing is they served traditional beverages like jamu.

Helpful?
Thank Nellsen S
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Nellsen S, Thank you for sharing your feedback. I am disappointed to know that our options of menu did not meet your expectation. However, your feedback is appreciated and valuable for our improvement. I would appreciate if you could write to me at daniel.kaeflein@shangri-la.com to share further details on your experience so we can plan the necessary actions to... More 

Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This is my first time visit this restaurant. It is a little bit crowded during rush hour like breakfast. There are more than 6 counters which all of them provide delicious menus with interesting arrangement. All staffs show good hospitality. I really do not know what is first to eat because so many choices of foods and drinks. I can... More 

Helpful?
Thank didik s
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Didik S, Thank you for your first experience dining at SATOO during breakfast. We hope you enjoy our diverse of variety menu. It is great to hear that you will be back. We look forward to serve you again on your next visit. With Best Regards, Daniel Kaeflein Resident Manager More 

Jakarta, Indonesia
2 reviews
4 of 5 bubbles Reviewed 4 weeks ago

Great variety and all good to excellent. Open and spacious and the set up is great. service was also very acceptable.

Helpful?
Thank Jakjazzz
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Jakjazzz, Thank you for sharing your experience on Tripadvisor. We are glad that you like our restaurant SATOO and the services. It is a pleasure for us to be able to serve you. We look forward to welcoming you back on your next visit. With Best Regards, Daniel Kaeflein Resident Manager More 

Level Contributor
5 reviews
5 of 5 bubbles Reviewed 4 weeks ago

We came here for breakfast as well as dinner...the ambiance of the restaurant is perfect...the food are so good and lots of variety...I will not hesitate to come back to Satoo, so experience yourself and you will not regret it.

Helpful?
Thank Ellen R
SLJDMM, Resident Manager at Satoo, responded to this review

Dear Ellen R, We are glad that you enjoyed having your breakfast and dinner at SATOO restaurant. Thank you for the compliment on our varieties of menu that we provide here. We looking forward to serve you on the next visit. With Best Regards, Daniel Kaeflein Resident Manager More 

Jakarta, Indonesia
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 4 weeks ago

A last minute booking for a pre-Christmas celebration with a small group of friends. We thought there might be pressure for us to move on or it would be noisy. The restaurant was full of people enjoying themselves, but there was plenty of room between tables and the staff were very attentive. The sushi and seafood were incredible and platters... More 

Helpful?
Thank SusanJCanberra
SLJDMM, Resident Manager at Satoo, responded to this review

Dear SusanJCanberra, I am truly delighted to know that you had a great pre-Christmas celebration at SATOO. Thank you for your compliment. Our team will surely be proud when they read it. Thank you for celebrating with us and we look forward to welcoming you back for other special occasions. With Best Regards, Daniel Kaeflein Resident Manager More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$5 - US$40
Cuisine
Chinese, Japanese, Indian, International, Sushi, Asian, Indonesian, Singaporean, Halal
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Business meetings, Kids, Child-friendly, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
06:00 - 23:00
Monday
06:00 - 23:00
Tuesday
06:00 - 23:00
Wednesday
06:00 - 23:00
Thursday
06:00 - 23:00
Friday
06:00 - 23:00
Saturday
06:00 - 23:00
Location and Contact Information
  • Address: Jl. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
Description
Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective.

The restaurant offers private dining areas as well as wireless Internet access.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Satoo and other visitors
5 questions
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Singapore, Singapore

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Questions? Get answers from Satoo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?