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Rosso

#81 of 6,958 Restaurants in Jakarta
Certificate of Excellence
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Kav. 1 Jln. Jendral Sudirman | Shangri-La Jakarta, lobby level, Jakarta 10220, Indonesia
+62 21 29399562
Website
Today
11:30 - 14:30
18:30 - 22:30
Open now
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Hours:
Sun - Sat 11:30 - 14:30
18:30 - 22:30
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141 Reviews from our TripAdvisor Community

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Time of year
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Showing 107: English reviews
Oslo, Norway
2 reviews
Reviewed 2 weeks ago

For me who loves Italian food it was a surprise to experience such great food with an impressiv wine list for being in Jakarta. Good and friendly service.

Helpful?
Thank finnslettli
Jakarta, Indonesia
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 February 2017

The meal was excellent. The atmosphere suits for family or private dinning. The service was excellent, started from the greeter outside the restaurant to the server inside the restaurant, including the restaurant manager. They provided you with an excellent service and a very great communication. And the place was very very unique, we just love the decoration. It feels homey!

Helpful?
Thank annis_79
SLJDMM, General Manager at Rosso, responded to this review

Dear annis_79, I am so glad to know that your recent dining experience at Rosso was excellent. Your compliment is truly appreciated and will be shared directly with Rosso’s Chef, Gianfranco Pirrone and his team. We are honored to have you as our guest and we look forward to welcoming you back on your next visit. With Best Regards, Andrew... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 January 2017 via mobile

One of my favorite Italian restaurant in town. The restaurant manager was very attentive, he had delivered a top-notch customer service.

Helpful?
Thank jalfa15
SLJDMM, General Manager at Rosso, responded to this review

Dear jalfa15, It is an honor to be one of your favorite Italian restaurant in town. Your compliment to Rosso’s Manager, Albert, is truly appreciated. He will be proud to read them. We look forward to welcoming you back on your next visit. With Best Regards, Andrew den Oudsten General Manager More 

Jakarta, Indonesia
Level Contributor
441 reviews
355 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
Reviewed 1 January 2017 via mobile

We choose to have our New Year Eve dinner because we love Rosso's Italian food. Only this time they served it buffet style. Very nice spread. I love the Parma ham and other cold cuts, the pumpkin shrimp risotto, choices of salads, cheeses, hot dishes and many more to mention. We were amazed by the pecan pie and fruit pie,... More 

Helpful?
1 Thank Suria_Nataadmadja
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Suria_Nataadmadja, First of all, thank you for celebrating the New Year with us. It is truly a pleasure to hear Rosso’s menu have made your dinner excellent. It is an honor to be of service to you and we look forward for many more celebrations with you. With Best Regards, Daniel Kaeflein Resident Manager More 

Toronto, Ontario, Canada
Level Contributor
43 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 12 December 2016

Great food, great service and unique chic place to be. I would strongly recommend sea food and great choice of Australian wine.

Helpful?
Thank Michael O
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Michael O, It is great to hear that you had an enjoyable dining experience at Rosso. We appreciate your recommendation and we look forward to welcoming you back in the future. With Best Regards, Daniel Kaeflein Resident Manager More 

Jakarta, Indonesia
Level Contributor
21 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016

I had lunch set at Rosso with my friends. They served italian food, the taste is quite ordinary, although I know they have tried their best, the service was ok, but the atmosphere was nice. Also, I truly wish that they can consider expanding their menu, if not reviving them from scratch, so that they can be competing with many... More 

Review collected in partnership with EZTABLE.com

Helpful?
Thank Yorv9
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Yorv9, Thank you for your compliment to Rosso’s ambience and colleagues’ service. However, I do regret that the food served did not meet your expectation. Your feedback is valuable to us and please be assured that they have been shared to the chef, Gianfranco Pirrone, for consideration and improvement. Please don’t hesitate to contact me at daniel.kaeflein@shangri-la.com should you... More 

Northants
Level Contributor
58 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 23 October 2016

So today, four of us turned up for Sunday Brunch, and this is somewhere we regarded as a special experience, having been many times over the last 10 years! We got there and were shown to a good table, and whilst waiting for service I noticed a notice saying that the food buffet was Rps 490,000 each ++ and wine... More 

Helpful?
Thank Christine L
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Christine L, First of all, thank you for taking the time to share your experience and for your continuous support all these years. I do regret that our new program did not meet your expectation and have made your recent visit to Rosso disappointing. Your feedback is valuable to us and please be assured that it has been shared... More 

1 review
Reviewed 5 October 2016 via mobile

I had a business lunch at Rosso invites by the local Indonesia team I was visiting. I am 100% Italian, born and raised in Sicily and lunch was so good I decided to come back alone for dinner. My luck, I met the chef Gianfranco Pirrone, who happens to be Sicilian as well (no wonder!). What a great dinner. I... More 

Helpful?
Thank Rosario C
SLJDMM, General Manager at Rosso, responded to this review

Dear Rosario C, Thank you for sharing this heartwarming review. I am glad to know that you’ve had an excellent dining experience at Rosso. Your kind words will be shared with the chef, Gianfranco Pirrone, who will be happy to read your compliment. We appreciate your recommendation and we look forward to delight you again in the future. With Best... More 

Jakarta, Indonesia
Level Contributor
1,242 reviews
354 restaurant reviews
common_n_restaurant_reviews_1bd8 606 helpful votes
Reviewed 23 September 2016

I was invited to this restaurant for a business dinner. This restaurant is in the Shangrila Hotel. It serve choices of stater and the main courses. The food taste was good. The ambience was nice and the service was not bad.

Helpful?
Thank Darnel-HDI
SLJDMM, General Manager at Rosso, responded to this review

Dear Darnel-HDI, I am glad that your business dinner went well and you enjoyed Rosso’s food and ambience. Thank you for sharing your experience. We look forward to welcoming you back in the future. With Best Regards, Juergen Doerr General Manager More 

Jakarta, Indonesia
Level Contributor
50 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 20 September 2016 via mobile

I started by booking via the Shangri-la website, table for 8 at 1pm on a Sunday. Restaurant called me 4 TIMES to confirm the reservation, which I did. On the last time, I informed them we would be 4 not 8 guests. When we arrived right on time, we were shown to a makeshift table on sofas and a coffee... More 

Helpful?
Thank bjbabe
SLJDMM, General Manager at Rosso, responded to this review

Dear bjbabe, Thank you for taking the time to share your review. I do regret to hear that your recent brunch did not meet your expectation and has made your dining experience rather disappointing. Please be assured that we do not take this issue lightly. I would appreciate if you could contact me at juergen.doerr@shangri-la.com to provide further details so... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$200
Cuisine
Italian, European, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Private Dining, Highchairs Available, Full Bar
Good for
Business meetings, Special Occasion Dining, Groups, Romantic, Child-friendly
Open Hours
Sunday
11:30 - 14:30
18:30 - 22:30
Monday
11:30 - 14:30
18:30 - 22:30
Tuesday
11:30 - 14:30
18:30 - 22:30
Wednesday
11:30 - 14:30
18:30 - 22:30
Thursday
11:30 - 14:30
18:30 - 22:30
Friday
11:30 - 14:30
18:30 - 22:30
Saturday
11:30 - 14:30
18:30 - 22:30
Location and Contact Information
  • Address: Kav. 1 Jln. Jendral Sudirman | Shangri-La Jakarta, lobby level, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
Description
Meaning "red" in Italian, Rosso represents passion, warmth and elegance. The restaurant offers sensational yet authentic Italian cuisine, a combination designed to stimulate the well-known Italian passion for vibrant lifestyle and food.

Questions & Answers

Questions? Get answers from Rosso staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?