Do not visit this place unless you are looking to get treated like garbage. The food was good and came through quickly. The service is the worst I have ever experienced in Singapore. The staff was extremely rude and aside from other poor exchanges, when...I tried to get the manager to split the charge between 2 cards, he pretended not to listen, ignored, and when I insisted, he dismissively waved his hand and took a single card to charge it. Terrible place, I hope they close down.More

A typical Chinese, set up by native Chinese. Recommend the xiao long pao, fish, fried rice. Pretty crowded and we called to book. Don't expect good service here, mostly Chinese native staffs.

I was at your Jalan Besar restaurant earlier, service is bad and no system. Food didn’t arrive after 45 mins, the customer that came later got their food 1st. When I asked the service staff about she keep asking me to wait and I have...to ask her 3 times about my order. She repeated the same answer to me to wait again. Disappointed with the service and left without eating.More

Have try their main dish and side dish like Xiao long bao or zha jiang mian. Would say that the side dish or 小吃 is much better. Service was good.

Decided to visit this restaurant after reading reviews. Have both indoor and outdoor seating. Good attentive staff. Tried the bittergroud with century eggs, good with beer. Will return to try their mala fish.

Hand In Hand was founded in Singapore in 2004. l recall a similiar food outlet at the same location some years back with a different name. Finally had the opportunity to test out the food with my wife. We ordered Xiao Long Bao,fried dumpling with...squid filling and fried bee hoon. The XLB was good but not as good as the other top ones. The fried dumpling with squid filling was black,most likely to give impression of squid black ink? The fried bee hoon was good but the clam shells in the item made the dish a frustrating experience. Relayed our dissatisfaction to the waiter. In any case, this is a good place for chinese traditional snacks without landing in China.More

Went for dinner on a Saturday night (7pm) without reservations, we had to wait for a little while as the restaurant was full. A few hits and misses with this place, some of the dishes were good while others were not so fantastic. We ordered...xiao long baos, sour and spicy soup, dan dan noodles, fried dumplings and a pork dish. Soup tasted pretty bland, a disappointing order as I was looking forward to that the most. The xiao long baos were good, came out piping hot and the meat inside was marinated just right. The pork dish was also good, although the portion was big for just 2 people. The sauce for the dan dan noodles was really good as well, I loved the noodles alot! The fried dumpling was good too, not too doughy but I didn't really like the amount of leek in there; did not really taste much meat in there. Service was not that great though, maybe due to the lack of manpower? There was alot of confusion with table sittings, which we realised throughout the time we were there. Ordering was pretty mixed up as well - there were no clear instructions on the ordering process and it took quite some time to get our orders done. But the staff were friendly, despite the chaos. I would go back there again, with more friends so we can share more food. There were alot of food which we did not get to try as the portions seem big. Pricing for each dish is also quite reasonable, so it will not burn a hole in your wallet.More