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Cassis Chocolates & Cafe

Certificate of Excellence
$$ - $$$
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San Juan 431 esquina San Jose, Puerto Varas, Chile
56652441529
Website
Today
09:00 - 00:00
Closed now
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Hours:
Sun - Sat 09:00 - 00:00
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1,804 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Santiago, Chile
Level Contributor
8 reviews
5 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

We have gone several times. The service is consistently bad so be prepared but the food is worth the bad service.

Helpful?
Thank Talasclara
Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

Very slow & deficient customer service even tho it's not crowded. Prices are not cheap; Food is good.

Helpful?
Thank Kruger340
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

¡Hola! Muchas gracias por tu comentario. Lamentamos profundamente que no hayas tenido la experiencia Cassis que tanto nos gusta entregar.... More 

Level Contributor
3 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We sat there for afternoon break and coffee, milkshake and cakes. The location is great right in the center and lake view, the cakes were average. The main problem was with the service as they don't have English menu and the waiters don't speak English. It took some time until an English-speaking waiter approached us.

Helpful?
Thank Zikonet
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

¡Hola! Gracias por tu comentario, para nosotros es muy importante. Realizaremos lo posible por mejorar nuestro servicio. Sin embargo, esperamos... More 

Seattle, WA
Level Contributor
306 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 153 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

You'd think competing with the Radisson next door would be tough, but no. Chileans love Cassis and the menu is engulfing. There's not much point to visiting a town as touristy and over-developed as Puerto Varas (a Benetton shop?) but, if you're passing through and absolutely cannot wait, here's the place for eats.

Helpful?
Thank Nail56
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone contentos que hayas disfrutado la experiencia... More 

scarsdale, ny
Level Contributor
155 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 23 December 2016

Sat outdoors for dinner at this very busy cafe. They have many different salads as well as other smaller types of dishes. They are known for their desserts which are luscious.

Helpful?
Thank artbacis
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone contentos que hayas disfrutado la experiencia... More 

Chile
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 December 2016 via mobile

Always stop in to this fabulous Cafe..tasty and fun..good and big portion plates.. Staff could be a little more friendlier..gone several times and always get someone whom is not genuine in helping..thats unfortunate...but I like the place anyway!

Helpful?
Thank Rachel L
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone contentos que hayas disfrutado la experiencia... More 

North Ferriby, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 December 2016 via mobile

Love this place. Great quality and portions. Good price and service. Healthy smoothies and good coffee

Helpful?
Thank robbo2701
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Muchas gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone muy contentos y nos enorgullece... More 

Leominster, United Kingdom
Level Contributor
279 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

Having had a lunch out and Chilean portions are huge, we only needed something light in the evening and decided to try this café that looked extremely busy whenever we had walked past. We had a very helpful waiter, and were able to choose from an extensive menu. Be warned they have amazing pastries and chocolates as well as a... More 

Helpful?
Thank GillH007_12
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Muchas gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone muy contentos y nos enorgullece... More 

Roosendaal, The Netherlands
Level Contributor
52 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 12 December 2016 via mobile

Went here because someone told me they had good salads (I'm vegetarian). When I saw the menu I was happy to see they have a vegetarian burger. The burger was good. It's just not a place to sit down and have a nice quiet dinner, really crowded and staff running around with orders. I was here around 19:30, the place... More 

Helpful?
Thank Clabee
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone contentos que hayas disfrutado la experiencia... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

We must have visited this restaurant 4 times. You can sit at tables on the street level, inside or up a floor which boasts fresh air and a very airy atmosphere. The staff are great with one or 2 servers making a bit effort to explain their menus in English. A must place to visit. Good salads, great burgers and... More 

Helpful?
Thank Michael O
Cassis C, Director de Relaciones con Clientes at Cassis Chocolates & Cafe, responded to this review
Google Translation

Gracias por tu comentario, para nosotros es muy importante conocer tu opinión. Nos pone contentos que hayas disfrutado la experiencia... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, South American
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Kids, Child-friendly, View
Open Hours
Sunday
09:00 - 00:00
Monday
09:00 - 00:00
Tuesday
09:00 - 00:00
Wednesday
09:00 - 00:00
Thursday
09:00 - 00:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: San Juan 431 esquina San Jose, Puerto Varas, Chile
  • Location: South America  >  Chile  >  Los Lagos Region  >  Puerto Varas
  • Phone Number: 56652441529

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cassis Chocolates & Cafe and other visitors
1 question
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Questions? Get answers from Cassis Chocolates & Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?