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Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
+56 2 2950 3051
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  • Excellent64%
  • Very good19%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“sushi” (14 reviews)
“tempura” (3 reviews)
“eggplant” (2 reviews)
Closed Now
Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
All Details
Write a ReviewReviews (338)
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1 - 10 of 56 reviews

Reviewed 6 days ago

It had been a long time since I returned to this place, which I used to frequent when Hyatt was in charge. The service, although cordial, did not live up to what I was used to. It has been common for a group of people...More

Thank Ricardo O
Reviewed 1 week ago via mobile

Great food in a nice private japanese style room. Great service. Nice japanese-peruvian food. Tofu, gyozas, and also rushi rolls and peruvian dishes such as tacutacu and ceviche in a perfect pruvian style.

1  Thank Mari O
Social Media T, Communications Team at Matsuri, responded to this reviewResponded 1 week ago

Greetings, Thank you for your time and comments, we are glad to know that you enjoyed your visit. We will deliver your message to our team so they can keep up the good work. We hope you visit us again. Warmest Regards.

Reviewed 18 February 2018 via mobile

Excellent restaurant. We had dinner at the terrace and it was fantastic. The food is amazing at a very reasonable price. Very good wine list. But the most the team. Go there!More

Thank DANI4268
Social Media T, Public Relations Manager at Matsuri, responded to this reviewResponded 14 March 2018

Thank you for your comments! It's so nice to read that Matsuri it is excellent and that your terrace table was fantastic. But we do love when our team makes the difference every day. Thank you once again to take the time to write about...More

Reviewed 10 January 2018 via mobile

Two hours to have our table served, terrible service, everything wrong with our orders ans yet the Maitre decided to save his hide instead of accepting incompetence!More

Thank Carlos A
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 17 January 2018

Thank you for your time and comments, We sincerely regret that your experience was as you described it, and that your visit has not meet up with your expectations. We will discuss what happened with our team, your opinion es extremely important in this matter...More

Reviewed 25 December 2017 via mobile

Searching the city for a restaurant that was open on Christmas Eve, we wandered into Hotel Santiago and realized that Matsuri was open. And what a lucky find this was! Creative sushi combinations, huge rolls, high quality ingredients, and excellent service (thank you Christina!). Beautiful...More

1  Thank cvb333
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 17 January 2018

Thank you very much for your time and comments. It's such an honor to know that you have an amazing experience with us! Especially for Christmas eve! We really hope to have you back soon! Best regards, Social Media Team

Reviewed 18 December 2017

For me it is the best Japanese in Santiago, that still have the traditions and really good sushi. I loved to see that they bring the hot towels.

Thank Milton V
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 19 December 2017

We are honored to know that Matsuri is your favorite restaurant, as it respects Japanese traditions. Thank you! We will be happy yo receive you again, and hopefully soon! Kind regards, Social Media Team

Reviewed 29 November 2017

It's a shame that we had been to Karai the previous day (which was innovative and sensational). Had we been to Matsuri first, we would probably rate it better. However, Matsuri is a very good restaurant, with good service and very good food but not...More

Thank ksquared2014
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 12 December 2017

Thank you for your time and comments, your feedback is important to us, especially when it comes to memorable gastronomy. We are very sorry not to have exceeded your expectations, however we will be happy to receive you in another opportunity, this time to surprise...More

Reviewed 21 October 2017 via mobile

Best sushi by far in Santiago! I’ve been several times and each time the sushi is fabulous! It is absolutely fresh and the service is great. I brought colleagues with me tonight and Matsuri did not let me down. Cristina was our server and she...More

Thank CyndiC1966
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 9 November 2017

Thank you for your kind comments! It is such an honor for us to be called "best sushi in Santiago", and above all, to know that you visit us constantly. On the other hand, we are very happy to know that this time, you visited...More

Reviewed 25 June 2017 via mobile

The restaurant is in the grand Hyatt. I like the sushi, ramen and different starters. The service is very slow but friendly. You have to wait lang for your sushi but it's delicious and fresh.

1  Thank Janine B
Reviewed 16 April 2017 via mobile

We went there for dinner, based on reading the previous reviews, and that we were staying at the Hyatt. We figure it would be convenient, and the previous reviews were good. Maybe it was an off night; it was a Wednesday night. The decor and...More

Thank Yasmin D
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$25 - US$80
Lunch, Dinner
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Romantic, Child-friendly, Business meetings, Special Occasion Dining, Groups
Open Hours
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
7:00 PM - 12:00 AM
Location and Contact Information
  • Address: Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2950 3051
  • E-mail
  • This restaurant is at Hotel Santiago
Widely regarded as one of the best Japanese restaurants in Chile, Matsuri offers diners a truly unforgettable culinary experience. With an innovative, design-led interior as backdrop, Japanese-born chef Roberto Yagui creates dishes that have won acclaim from critics and diners alike. Matsuri also has two private Tatami salons, a sushi/sashimi bar and two Teppanyaki tables. It is recommended to ask for Teppanyaki and Tatami at the time of reservation. Groups over ten people can request a special menu up to 48 hours ahead of the reservation.
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