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Hard Rock Cafe Santiago

Certificate of Excellence
$$ - $$$
Providencia
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Satellite
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Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
+56 2 2412 5830
Website
Today
12:30 - 02:00
Open now
See all hours
Hours:
Sun - Wed 12:30 - 01:00
Thu - Sat 12:30 - 02:00
More Info
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2,258 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Level Contributor
35 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I Love Santiago so I wanted to grab a Hardrock Cafe from the city. Unfortunately the shirts in that store were all L - XXXL. The food was amazing. A great lunch deal with a basic burger and fries for around 8€.

Helpful?
Thank Susanne W
Sevenoaks, United Kingdom
Level Contributor
118 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW

Typical Hard Rock fare, which will delight Hard-Rockers. Stuck in a corner of the biggest shopping centre in Santiago, so no real atmosphere.

Helpful?
Thank ChrisJS51
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! More 

Dumfries and Galloway, United Kingdom
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

My new Fiancee, her parents & I stopped in at the HRC as it was bang in the middle of Santiago and we were already in the Costanera Centre (big shopping centre) so we decided to call in and try it out! The decoration is still the same as any other HRC in the UK and there was a stage... More 

Helpful?
Thank JBs_Adventures
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Sao Paulo, SP
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Service is average, location is good. I recommend the ribs enough for 2 adults. Good wine selection too.

Helpful?
Thank alexdpnl
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! More 

Level Contributor
60 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

It was my third time there. Typical Hard Rock Cafe. Nice waiters, great decoration, good musik and good burger etc. this time I had the rips. They are amazing. I was supriesed about the price 18.000 peso. But you have to share it, too much for one person. Maybe 2 portion for 3. So than the price is totally fair... More 

Helpful?
Thank Janine B
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Janine, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! More 

Level Contributor
4 reviews
3 restaurant reviews
Reviewed 3 weeks ago via mobile

Since i am à Hard Rock chaser I went to look up on the one down there in South America ! It was to be fair ok but never planned to buy any merchandising even less a glass but surprise at the bill we had this over rated glass to pay by default no one had informed on that !... More 

Helpful?
Thank Agence C
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Hi Agence Thanks for charing your experience with us. Have a great day! More 

Sao Paulo, SP
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I tought that the food was ok, not very delicious, the music was too loud so impossible to talk. The good point is that they give to you the nice glass that they served the drinks (of course it is included in the price that you pay for the drink)

Helpful?
Thank KellyAubeso
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your comments; we are taking the appropriate actions in order to improve. Hopefully we could have the chance to serve you again and exceed your expectations; please do not hesitate to contact me directly. ~ LOVE ALL SERVE ALL. More 

Hamburg, Germany
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 March 2017 via mobile

Wherever I go, I visit them. Food is generally good and the ribs where fantastic in Santiago. We could sit outside, the music was not so loud there, which made the evening very nice.

Helpful?
Thank Oliver2707
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Corona
Level Contributor
157 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 15 February 2017

Probably the best food that we had in Santiago on our trip. Nothing special, however maybe we just weren't adventurous enough in our choices. In any case, we sat on the patio and ate very well, and the drinks were good too. LIke most Hard Rocks, the inside is pretty loud, and since it was summer time in Chile, the... More 

Helpful?
Thank David M
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 February 2017

I have visited quite a few and food was nothing special, staff a little iffy but it was loud. Not a good place to catch-up with friends...

Helpful?
Thank Stephen R
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your comments; we are taking the appropriate actions in order to improve. Hopefully we could have the chance to serve you again and exceed your expectations; please do not hesitate to contact me directly. ~ LOVE ALL SERVE ALL. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar, Pub, Vegetarian Friendly
Meals
Brunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Bar Scene, Special Occasion Dining, Groups, Child-friendly
Open Hours
Sunday
12:30 - 01:00
Monday
12:30 - 01:00
Tuesday
12:30 - 01:00
Wednesday
12:30 - 01:00
Thursday
12:30 - 02:00
Friday
12:30 - 02:00
Saturday
12:30 - 02:00
Location and Contact Information
  • Address: Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Providencia
  • Neighbourhood: Providencia
  • Phone Number: +56 2 2412 5830
Description
Santiago, also known as Gran Santiago, is the capital of Chile, the country’s main metropolitan area, and home to a new Hard Rock Cafe. Our Santiago cafe is located in the largest shopping center in Chile, Costanera Center, surrounded by hotels and corporate offices. We’re located only 12 minutes from Arturo Merino Benitez International Airport and 20 minutes from Tobalaba metro station and the most important conference centers in the city.

Experience Santiago
Santiago is a major hub for tourist activities, with many destinations accessible in the surrounding countryside, including ski resorts such as Valle Nevado and Portillo, valleys and wine routes, the coastal city of Vina del Mar, and Valparaiso. The tall and majestic Andes Mountains surround the city, offering gorgeous, snow-tipped views.

The Place to Be in Santiago
Hard Rock Cafe Santiago is the place to be and be seen in Santiago, not only for the live music but also for the fantastic food. Our cafe features 1,000 square meters of space with seating for approximately 287, a patio bar, VIP Room, stage, and Rock Shop®. While the cafe features Hard Rock’s signature American flair and classic rock memorabilia, it also features authentic Chilean decor, including copper elements and brightly colored lighting.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Santiago and other visitors
8 questions
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Questions? Get answers from Hard Rock Cafe Santiago staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?