We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe Santiago

$$ - $$$American, ,
Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
+56 2 2412 5830
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent46%
  • Very good34%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs” (6 reviews)
“chicken” (2 reviews)
Closed Now
Hours
CUISINES
American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
All Details
Write a ReviewReviews (2,638)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 138 reviews

Reviewed 1 week ago

We had a good meal, as you would exspect it's the standard HRC menu, service was good and what we eat was good. We sat outside which would of been nice but smoking is allowed for those eating outside so kept getting smoke over us....More

Thank 773ggf
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 1 week ago

Hi Thank you for your feedback about your experience at Hard Rock Cafe Santiago, we are taking the appropriate actions in order to improve. Hopefully we could have the chance to serve you again and exceed your expectations; please do not hesitate to contact me...More

Reviewed 2 weeks ago

Food was absolutely disgusting. Had ribs that were tougher than leather. All the food served for 3 people with different dishes was substandard and inedible

Thank stevenlancaster
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 2 weeks ago

Dear Customer, thanks for your comment. We regret your bad experience that shows that this day we fail with your table. We are taking the appropriate actions in order to improve. I hope you come back to give us a second chance. Regards!

Reviewed 17 March 2018

We had dinner there while visiting Santiago. It was a short walk from our hotel. Typical Hard Rock menu. The food was pretty good but the service was slow.

Thank Jan322
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 19 March 2018

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed 16 February 2018 via mobile

Slow service. They mixed up our orders. Meat was cold. I ordered burger without tomatoes and i received with tomatoes.Service is behind the Hard Rock standard but food and drinks are good.

Thank Ondrej S
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 19 February 2018

Hi Ondrej Thanks for your comment. We regret your bad experience that shows that this day we fail with your table. We are taking the appropriate actions in order to improve. I hope you come back to give us a second chance. Regards!

Reviewed 13 February 2018

We had dinner here with a friend of ours. Although it is a typical Hard Rock café I actually thought the quality of food was pretty good. it is a popular place as it was very busy. The waiter was very friendly and helpful. I...More

Thank Stamrish1
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 15 February 2018

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed 22 January 2018 via mobile

While the menu was normal Hard Rock, the food was very good. The local beer options were excellent. Our waiters were attentive. It was shift change. It was delightful to enjoy our meal in thr beautiful sunshine!

Thank retaxus
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 22 January 2018

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed 17 January 2018

It was my first visit and the food was just great! We ordered 2 burgers with french fries and Ceasar salad and it was really tasteful. The service is not the fastest, but I still recommend it.

Thank MPearlH
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 18 January 2018

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed 4 January 2018

We've been to Hard Rock Cafe's all over the world. Love the theme. Consistenly good food, and we love the decor. Fast service, and great draft beer.

Thank TravelJunkieFlorida
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 4 January 2018
Google Translation

Obrigado por seus comentários sobre a sua experiência no Hard Rock Cafe Santiago, esperamos voltar em breve!

Reviewed 7 December 2017 via mobile

Hard Rock Cafe Santiago is much like all the others I've visited. Except perhaps the rock memorabilia is a bit second or third rate . There a stage in the centre of the restaurant. I bet it's good to see a band play there. I...More

Thank Brightoncardinal
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 7 December 2017

Hi Thank you for your feedback about your experience at Hard Rock Cafe Santiago, we have live music all Tuesdays, Thursday, Friday and Saturdays from 22.30 Please come back soon!

Reviewed 23 November 2017

A restaurant located in the Costanera Center, it mixes the rock music plus the food, the dishes are delicious, the prices are high but it worth it anyway, I would say that is the perfect place to go with friends, to spend some time with...More

Thank javier b
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 23 November 2017

Hi Javier Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Nearby
Nearby HotelsSee all 204 hotels in Santiago
NH Collection Plaza Santiago
1,855 reviews
.13 km away
AC Hotel Santiago Costanera Center
2 reviews
.20 km away
Doubletree By Hilton Santiago Vitacura
1,270 reviews
.22 km away
Hotel Los Espanoles Plus
188 reviews
.34 km away
Nearby Restaurants
Costamia
546 reviews
.02 km away
Tanta
545 reviews
.02 km away
Madam Tusan
193 reviews
.05 km away
Nearby Attractions
Sky Costanera
11,184 reviews
.07 km away
Grand Santiago Tower
277 reviews
.15 km away
Gran Torre Santiago
17 reviews
.26 km away
Catedral Castrense de Chile
21 reviews
.46 km away
Questions & Answers
Get quick answers from Hard Rock Cafe Santiago staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Bar Scene, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
12:30 PM - 1:00 AM
Monday
12:30 PM - 1:00 AM
Tuesday
12:30 PM - 1:00 AM
Wednesday
12:30 PM - 1:00 AM
Thursday
12:30 PM - 2:00 AM
Friday
12:30 PM - 2:00 AM
Saturday
12:30 PM - 2:00 AM
Location and Contact Information
  • Address: Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Providencia
  • Neighbourhood: Providencia
  • Phone Number: +56 2 2412 5830
  • E-mail
Description
Santiago, also known as Gran Santiago, is the capital of Chile, the country’s main metropolitan area, and home to a new Hard Rock Cafe. Our Santiago cafe is located in the largest shopping center in Chile, Costanera Center, surrounded by hotels and corporate offices. We’re located only 12 minutes from Arturo Merino Benitez International Airport and 20 minutes from Tobalaba metro station and the most important conference centers in the city. Experience Santiago Santiago is a major hub for tourist activities, with many destinations accessible in the surrounding countryside, including ski resorts such as Valle Nevado and Portillo, valleys and wine routes, the coastal city of Vina del Mar, and Valparaiso. The tall and majestic Andes Mountains surround the city, offering gorgeous, snow-tipped views. The Place to Be in Santiago Hard Rock Cafe Santiago is the place to be and be seen in Santiago, not only for the live music but also for the fantastic food. Our cafe features 1,000 square meters of space with seating for approximately 287, a patio bar, VIP Room, stage, and Rock Shop®. While the cafe features Hard Rock’s signature American flair and classic rock memorabilia, it also features authentic Chilean decor, including copper elements and brightly colored lighting.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
;