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Los Portales II

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Plaza Regocijo, Cusco, Peru
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130 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Frisco, Texas
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 17 March 2017 via mobile

When they stop you on the street, keep walking. Horrible food. I ordered basic Peruvian food. Rice was day old and chicken dish was lacking in flavor. Service was bad too. Manager was a very angry man. And when she tells you free drinks she means horrible wine or a weak pisco sour. AVOID at all costs.

Thank FriscoJen
Level Contributor
494 reviews
310 restaurant reviews
common_n_restaurant_reviews_1bd8 170 helpful votes
Reviewed 20 February 2017 via mobile

Do the owners of the restaurant think diners appreciate being pestered to buy trinkets and smokes from street-merchants during lunch? Do they care? Do they get kickbacks? The restaurant uses a beautiful patio in front of the hotel, rare in Cuzco. But the experience is not maximized. The food is average, the menu aims for some pretty low common denominators.... More 

Thank Mark16
Brisbane, Australia
Level Contributor
120 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 6 December 2016 via mobile

This hotel is a great option. It is not expensive and the value you get is way more than what u pay (around 100aud). Staff is friendly and facilities superb for what u pay. Everything works well and breakfast is very good. The only issue is that is not that close from main square. It is in front of Korikancha... More 

Thank Ardlfo
1 review
Reviewed 27 September 2016 via mobile

We'd already had the pleasure of exploring Lima however we checked into Los Portales to begin our adventure of Cusco and Macchu Picchu. The hotel is situated perfectly just a few hundred metres from the town square and right next to an Incan Temple. Upon entry we were greeted excellently and shown to a lovely room with a fire place.... More 

Thank Tom P
Ottawa, Canada
Level Contributor
47 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 11 September 2016

Upon arrival we were introduced to Giovanny who looked after our luggage and gave us a cup of coca tea while the backlog checked in. For three nights and two days Giovanny looked after our well-being while we enjoyed Cusco and Los Portales. The location is quite central. The breakfast has everything one could imagine, great coffee, three juices, eggs,... More 

Thank 525billjohn
Berwick-upon-Tweed, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 8 September 2016

This basic hotel is conveniently located for all the main tourist areas of Cusco, just opposite the Temple to the Sun. Rooms are clean and adequately furnished, but some of them have windows that open into the central courtyard area, which can be noisy (particularly with people having early breakfast) so these are best avoided if possible. However, the staff... More 

Thank Sue S
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 30 August 2016 via mobile

Welcoming staff, good location, nice room, endless supply of coca and muna tea. Ideal when on a tour - easy to get into main town, and a nice place to get your head down after a long day.

Thank Graeme H
Liverpool, United Kingdom
Level Contributor
106 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 30 August 2016

Lovely hotel positioned close to the centre of Cusco.The rooms are clean and very comfortable. Rooms at the back are quieter although on our second stay we stayed on the first floor at the front and had no trouble at all with noise from the road. Plenty of choice for breakfast too.

1 Thank Marian B
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 August 2016 via mobile

Rooms are poorly lit giving a dingy, unpleasant atmosphere. I also made the mistake of looking behind the curtains and seeing how dirty they were, that does not bode well for the general cleanliness of the room (not that you'd notice given the lighting). Service at breakfast was non existent, it was a real effort to get coffee from a... More 

1 Thank Laurence E
Level Contributor
39 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 15 August 2016

Review is for the hotel which I stayed in for 3 nights whilst on a tour in the Cusco area. The welcome to the hotel was great. The rooms were clean and beds comfortable. The internal rooms overlooking the courtyard were depressing due to lack of views, so I requested a room looking out to the road which was brighter... More 

1 Thank CroydonYomi

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Peruvian, South American
Breakfast, Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: Plaza Regocijo, Cusco, Peru
  • Location: South America  >  Peru  >  Cusco Region  >  Cusco
I have previously advised you that I wish to review this restaurant but you have sent me the link to Los Portales, Arequipa, Chivay, Peru. Please note the resturant name and city I have submitted. Please also note that it is NOT Los Portales Hotel or Los Portales Hostel in Cusco.

Questions & Answers

Questions? Get answers from Los Portales II staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?