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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
+505 2276 8989
Website
Today
11:00 - 21:00
Closed now
All hours
Hours:
Mon - Thu 11:00 - 16:00
Fri - Sat 11:00 - 21:00
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197 Reviews from our TripAdvisor Community

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Showing 90: English reviews
London, United Kingdom
Level Contributor
198 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Dropped by for an early dinner. There were few diners given the time, though several families and couples were enjoying bar snacks of some kind outside on the pool patio. The food was excellent. I had a french onion soup, from memory, and the prawn salad - which had enormous succulent prawns and was thoroughly delicious. This came with warm... More 

Helpful?
Thank WanderingHK
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear WanderingHK Thank very much for coming to Factory Steak and Lobster where you can enjoy a very delicious food with family, friends or couple. Very happy to know that you liked a lot our food. As your mentioned, on terrace area or pool people love to relax with live music on Wednesday, Thursday and Friday. Will be an honor... More 

Madrid, Spain
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 19 October 2016 via mobile

Probably one of the worst meal I have ever had in my life. We ordered garlic shrimps and we asked a number of times if they were fresh and we had been told they had arrived the same day: but they had a really horrible taste. Then we got the lobster and it smelled so much ammonia that the waiter,... More 

Helpful?
Thank viajero696969
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear viajero696969 Your case was brought to our immediate attention, and every responsable party was alerted. Our shrimp and lobster providers were put on notice because of your valid complaint, and we are truly sorry for this inconvenience. We truly hope everything went well after the meal and please do not hesitate to contact us again when you are in... More 

Acoyapa, Nicaragua
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 October 2016

This restaurant is a classic "Nice ... for Nicaragua" restaurant. It was fine. The service was better than you will find at most Nica restaurants but nothing compared to the service of a decent place in the US. I can't say I will go again. Mostly because I am very motivated by awesome food, and the food was just average.... More 

Helpful?
Thank Roslyn R
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Roslyn, We appreciate your comments on our internationally established restaurant, and thank you for your thoughts on our service, which is a high priority for all of our customers. Our plates are of top quality and are distinguished from other local restaurants by our exclusive meat cuts and seafood, both national and international. We will definitely take your comments... More 

Managua, Nicaragua
1 review
5 of 5 bubbles Reviewed 17 September 2016 via mobile

I visited this restaurant for my sister's birthday and I am definitively coming back. Amazing service and food. Strongly recommend the pulp carpaccio.

Helpful?
Thank Zoraidalezama
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Zoraidalezama Thank you very much for choosing Factory Steak& Lobster to celebrate your sister´s birthday. Happy to know that you consider the service and food amazing. Hope you come back soon. Yours. More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 26 August 2016

The most awesome customer service I've ever received in a restaurant... Eros (waiter) was extremely courteous and polite, this is the type of service that will make you a winner with your customers... Food was amazing, Factory Potatoes are the best! This place deserves to move up in this scale, totally love it <3... Thanks for being part of my... More 

Helpful?
Thank Nislady M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Nislady M I´m really happy to know about your birthday celebration in Factory Steak & Lobster, was an honor to be part of it and make you feel happier. Eros will be thankful to know your comment, staff is in continuous training to offer you the best experience. Hope you had a great time and come back soon. Yours. More 

San Salvador, El Salvador
Level Contributor
168 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 11 August 2016

I had a great meal here, they know how to cook lobster!!! I really loved the flavor and the freshness of the food!! great service and attentive staff!

Helpful?
Thank jcmartinez777
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear jcmartinez777 Thanks for coming to Factory Steak & Lobster, specialist in international meat cuts and lobster. Our Chef, can cook lobster in many ways; so I suggest you to come again to enjoy the flavor and freshness of the food. Will be an honor to serve you again. Yours. More 

San Jose, Costa Rica
Level Contributor
67 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 August 2016

This place is a mandatory stop to eat a delicious meal, even if you dont like meat, you can eat pasta or fish.

Helpful?
Thank Tatiana M
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear Tatiana M Thank you for coming to Factory Steak & Lobster, specialist in international meat cuts and sea food. And our staff in continuous training are able to provide our clients the best experience. Hope you come back soon. Yours. More 

Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 July 2016 via mobile

When the InterContinental Hotel Chain in central america stared opening restaurants inside their hotels it was pretty interesting, and I never thougth it would be one of my places to go out for dinner or drinks. Factory is a steak restaurant, but you can fine really good sea food as well. You can also order shussi or whatever you want... More 

Helpful?
Thank Mildred V
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Mildred V We appreciate you kind comment about InterContinental Hotels. Indeed, InterContinental offers the most complete service in Central America, Dominican Republic, Colombia and Miami with guest rooms well equipped, Restaurants inside the Hotel, Laundry, Room Service, Gym, Pool, massage or spa rooms, privilege location in front of Malls. Those are characteristics that become InterContinental everywhere, "The place to... More 

Managua, Nicaragua
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 29 June 2016

For my husband´s birthday I wanted to take him to a good restaurant with great food and service. My friends recommended the Factory at the Intercontinental Hotel. We went to lunch, so we could enjoy a good meal without feeling guilty. Since we walk in, we notice a nice ambient, we were serviced by an experience staff. The food was... More 

Helpful?
Thank 450sylvia
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear 450sylvia We appreciate you kind comment about one of our Restaurant, Factory Steak & Lobster, specialist in international meat cuts and lobster. Our staff in continuous training makes the service memorable. And thank you for celebrate with us. Will be an honor to serve you again. Yours. More 

Level Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 June 2016 via mobile

During this week my wife and I went to have dinner, usually we pick this wonderful restaurant due to its great cousin, nice ambient and unique friendly service. This was the Lobster week so why not give it a try, blasting exquisite flavor and super nice presentation. Usually this is one of my favorites restaurant to eat a good angus... More 

Helpful?
Thank GMO1976
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear GMO1976 We are completely happy to know your appreciation about our food and service. Factory Steak & Lobster is specialist in international meat cuts and lobster. Our staff in continuous training are able to provide excellent service. Will be an honor to attend you again soon. Yours More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Steakhouse, Seafood
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Validated Parking
Good for
Business meetings, Child-friendly, Special Occasion Dining, Romantic, Groups
Open Hours
Monday
11:00 - 16:00
Tuesday
11:00 - 16:00
Wednesday
11:00 - 16:00
Thursday
11:00 - 16:00
Friday
11:00 - 21:00
Saturday
11:00 - 21:00
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: +505 2276 8989
Description
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
3 questions
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4 months ago
Managua, Nicaragua
over a year ago

See all questions (3)

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?