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Factory Steak & Lobster

Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
+505 2276 8989
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Overview
  • Excellent67%
  • Very good22%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
“lobster” (18 reviews)
“salad” (6 reviews)
Closed Now
Hours
CUISINES
Steakhouse, Seafood, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
All Details
Write a ReviewReviews (244)
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21 - 30 of 110 reviews

Reviewed 12 November 2016

Dropped by for an early dinner. There were few diners given the time, though several families and couples were enjoying bar snacks of some kind outside on the pool patio. The food was excellent. I had a french onion soup, from memory, and the prawn...More

Thank Ivan B
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 22 November 2016

Dear WanderingHK Thank very much for coming to Factory Steak and Lobster where you can enjoy a very delicious food with family, friends or couple. Very happy to know that you liked a lot our food. As your mentioned, on terrace area or pool people...More

Reviewed 19 October 2016 via mobile

Probably one of the worst meal I have ever had in my life. We ordered garlic shrimps and we asked a number of times if they were fresh and we had been told they had arrived the same day: but they had a really horrible...More

Thank viajero696969
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 31 October 2016

Dear viajero696969 Your case was brought to our immediate attention, and every responsable party was alerted. Our shrimp and lobster providers were put on notice because of your valid complaint, and we are truly sorry for this inconvenience. We truly hope everything went well after...More

Reviewed 5 October 2016

This restaurant is a classic "Nice ... for Nicaragua" restaurant. It was fine. The service was better than you will find at most Nica restaurants but nothing compared to the service of a decent place in the US. I can't say I will go again....More

Thank Roslyn R
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 8 October 2016

Dear Roslyn, We appreciate your comments on our internationally established restaurant, and thank you for your thoughts on our service, which is a high priority for all of our customers. Our plates are of top quality and are distinguished from other local restaurants by our...More

Reviewed 17 September 2016 via mobile

I visited this restaurant for my sister's birthday and I am definitively coming back. Amazing service and food. Strongly recommend the pulp carpaccio.

Thank Zoraidalezama
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 22 September 2016

Dear Zoraidalezama Thank you very much for choosing Factory Steak& Lobster to celebrate your sister´s birthday. Happy to know that you consider the service and food amazing. Hope you come back soon. Yours.

Reviewed 26 August 2016

The most awesome customer service I've ever received in a restaurant... Eros (waiter) was extremely courteous and polite, this is the type of service that will make you a winner with your customers... Food was amazing, Factory Potatoes are the best! This place deserves to...More

Thank Nislady M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 29 August 2016

Dear Nislady M I´m really happy to know about your birthday celebration in Factory Steak & Lobster, was an honor to be part of it and make you feel happier. Eros will be thankful to know your comment, staff is in continuous training to offer...More

Reviewed 11 August 2016

I had a great meal here, they know how to cook lobster!!! I really loved the flavor and the freshness of the food!! great service and attentive staff!More

Thank jcmartinez777
Intermanagua, Manager at Factory Steak & Lobster, responded to this reviewResponded 13 August 2016

Dear jcmartinez777 Thanks for coming to Factory Steak & Lobster, specialist in international meat cuts and lobster. Our Chef, can cook lobster in many ways; so I suggest you to come again to enjoy the flavor and freshness of the food. Will be an honor...More

Reviewed 10 August 2016

This place is a mandatory stop to eat a delicious meal, even if you dont like meat, you can eat pasta or fish.

Thank tatmacc
Intermanagua, Manager at Factory Steak & Lobster, responded to this reviewResponded 13 August 2016

Dear Tatiana M Thank you for coming to Factory Steak & Lobster, specialist in international meat cuts and sea food. And our staff in continuous training are able to provide our clients the best experience. Hope you come back soon. Yours.

Reviewed 12 July 2016 via mobile

When the InterContinental Hotel Chain in central america stared opening restaurants inside their hotels it was pretty interesting, and I never thougth it would be one of my places to go out for dinner or drinks. Factory is a steak restaurant, but you can fine...More

Thank Mildred V
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 12 July 2016

Dear Mildred V We appreciate you kind comment about InterContinental Hotels. Indeed, InterContinental offers the most complete service in Central America, Dominican Republic, Colombia and Miami with guest rooms well equipped, Restaurants inside the Hotel, Laundry, Room Service, Gym, Pool, massage or spa rooms, privilege...More

Reviewed 29 June 2016

For my husband´s birthday I wanted to take him to a good restaurant with great food and service. My friends recommended the Factory at the Intercontinental Hotel. We went to lunch, so we could enjoy a good meal without feeling guilty. Since we walk in,...More

Thank 450sylvia
Intermanagua, Manager at Factory Steak & Lobster, responded to this reviewResponded 2 July 2016

Dear 450sylvia We appreciate you kind comment about one of our Restaurant, Factory Steak & Lobster, specialist in international meat cuts and lobster. Our staff in continuous training makes the service memorable. And thank you for celebrate with us. Will be an honor to serve...More

Reviewed 20 June 2016 via mobile

During this week my wife and I went to have dinner, usually we pick this wonderful restaurant due to its great cousin, nice ambient and unique friendly service. This was the Lobster week so why not give it a try, blasting exquisite flavor and super...More

Thank GMO1976
Intermanagua, Manager at Factory Steak & Lobster, responded to this reviewResponded 21 June 2016

Dear GMO1976 We are completely happy to know your appreciation about our food and service. Factory Steak & Lobster is specialist in international meat cuts and lobster. Our staff in continuous training are able to provide excellent service. Will be an honor to attend you...More

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Ask a question
Questions & Answers
Dean b
6 August 2016|
AnswerShow all 2 answers
Response from Intermanagua | Property representative |
Dear Dean b Thank you very much for your interesting in Factory Steak and Lobster. There are prices between US$ 20 to US$ 45; moreover, there is a special Factory Lunch every week with entries, main dish and dessert... More
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SRK22
22 July 2015|
Answer
Response from Saraproberts | Reviewed this property |
No dress code
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$38
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Accepts Credit Cards
Good for
Child-friendly, Business meetings, Romantic, Groups, Special Occasion Dining
Open Hours
Sunday
9:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 9:00 PM
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: +505 2276 8989
Description
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.
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