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189 Prime

123 River Rd, Andover, MA 01810-1029
+1 978-683-2663
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  • Excellent32%
  • Very good43%
  • Average21%
  • Poor3%
  • Terrible1%
Travellers talk about
Open Now
6:30 AM - 10:00 PMAll hours
American, Steakhouse
$$ - $$$
123 River Rd, Andover, MA 01810-1029
All Details
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Reviews (76)
Traveller rating
Traveller type
Time of year

1 - 10 of 70 reviews

Reviewed 4 weeks ago

I've been staying at the hotel where 189 Prime is located for years on business travel. I have yet to have anything but an excellent meal including room service. I recently had one of the best pieces of fish here for lunch (off the dinner...More

Thank cdpcdp
Reviewed 24 August 2017 via mobile

We were 1 or 2 tables and the servers were hiding in a room behind the greeting area. It was a huge effort to get things like ketchup and another drink. We had to ask for someone to find our server several times although we...More

Thank Searching4Zen
Reviewed 7 July 2017 via mobile

This is a decent place to eat, and the waitstaff is attentive and friendly. The food was good, however a bit expensive. Of course, there are not too many options in the area.

Thank Matheus007
Reviewed 8 June 2017

Good food selection - excellent service and good value for money. Choices include a buffet and a menu.

Thank yyss1955
Reviewed 18 May 2017

123 Prime has everything you could want in a hotel restaurant. A good selection, nice atmosphere and friendly helpful staff.

Thank TCT2
Reviewed 2 May 2017

I stayed in the hotel and came down for dinner. Terrible service even though I was one of 7 customers in the restaurant. I had to ask for each drink. I had to ask for the wine list. I gave up trying to find the...More

Thank Solosailorgirl
Reviewed 6 November 2016

We visited 189 Prime for breakfast during our recent stay at the Andover MA Doubletree. This restaurant is located directly off the lobby and has outdoor seating during warmer weather in a courtyard surrounded by the hotel. The breakfast we had was about 16.00 for...More

Thank edfc
Steve G, General Manager at 189 Prime, responded to this reviewResponded 10 April 2017

Thank you for sharing your review with us. It is wonderful to hear that you enjoyed our famous fresh hot buffet. Our culinary team works hard each day to prepare the delectable breakfast, which many feel is their favorite meal of the day! Our breakfast...More

Reviewed 13 October 2016 via mobile

We were in Andover for a wedding, stayed over & needed breakfast before heading home. The restaurant serves breakfast until noon which was a plus for us. It is assumed that the guest wants the full buffet as I wasn't asked but was directed to...More

Thank Deedubu67
Reviewed 10 June 2016 via mobile

Great service, better than average selection, omelet station, $16 plus tax. Furnishings are well worn.

Thank Kauai-Biz-Traveler
Reviewed 1 June 2016 via mobile

Had an excellent sirloin steak and spinach salad. Meagan was very attentive and made especially sure my 11 daughter was comfortable and happy. Great food great service

Thank morethanthat63
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$16 - US$34
Breakfast, Lunch, Dinner
Restaurant features
Wheelchair Accessible, Serves Alcohol, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards
Dining Style
Casual Dining
Good for
Child-friendly, Business meetings, Groups
Open Hours
7:00 AM - 12:30 PM
5:00 PM - 10:00 PM
6:30 AM - 10:00 PM
6:30 AM - 10:00 PM
6:30 AM - 10:00 PM
6:30 AM - 10:00 PM
6:30 AM - 10:00 PM
6:30 AM - 10:00 PM
Location and Contact Information
  • Address: 123 River Rd, Andover, MA 01810-1029 (Formerly On the Bone)
    (River Road)
  • Location: United States  >  Massachusetts (MA)  >  Andover
  • Phone Number: +1 978-683-2663
Merrimack Valley Neighborhood Steakhouse, featuring prime steaks, fresh Atlantic seafood, salads with locally sourced greens and organic produce in season. A full menu, designed with creative application and paired with the familiar make an impression. Contemporary, casual with a relaxed atmosphere.
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