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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Bar, Pub, Mexican
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131 River Rd, Andover, MA 01810-1005
+1 978-686-5075
11:00 - 00:00
Closed now
See all hours
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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82 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Easton, Pennsylvania
Level Contributor
101 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Haven't been to a Chili's in years and probably won't be back. Service was ok not great. Got the three for $10 deal. Tiny little salad and ribs that were old, dry and barely had any sauce or flavor. Then while still eating out meals the server was trying to bring us our desert. Had to slow him down. So... More 

Thank All_Points_Images
Boston, Massachusetts
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 16 January 2017

What a terrible experience... We went there to have lunch with our 3 kiddos. We wait for more than 40 minutes for the food. Other tables arrived later than us and were getting their food in front of our eyes (same fajitas that we ordered). We complained to our waitress and she said they were very busy... but half of... More 

Thank TxellCP
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're very sorry to hear about the poor service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number... More 

Germantown, Maryland
Level Contributor
128 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 13 November 2016 via mobile

We thoroughly enjoyed the dinner at Chili 'a restaurant. Especially nice was the service. The burritos, fajitas and quesadillas were good as well as the drinks. I am sure I will be back here again when in town.

Thank Doc J
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 November 2016 via mobile

The food is OK with plenty of options for lunch, although the food was not very warm. Service was attentive and we used the digital waiter on the table to pay the bill... which worked very well. For the area, which does not have many options, it suits fine for lunch. Just don't go expecting great tex-mex food and you... More 

Thank Alan G
Oxford, Alabama
Level Contributor
23 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

It was RIGHT NEXT to my hotel and so i could walk over and not stress myself with driving and riding subway

Thank Ginny W
New Hampshire
Level Contributor
36 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 24 September 2016 via mobile

Slow slower slowest. Manager no help. Food was mediocre. Waited close to half hour to get our check and another 15 minutes to pay.Just awful.

Thank BuckyRottweiler
Haverhill, Massachusetts
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 September 2016

Went out for an early dinner with wife, plenty of open booths, was sat at one for 2 (no problem,) after ordering we noticed 7 tables pushed together right next to us, it was for a group of familys with their small children who all sat at our end of tables while adults sat at other yelling down to each... More 

Thank ken n
Lebanon, New Jersey
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 13 September 2016

This Chili's was awful. Food took 45 mins to come out and when it finally did, we were told that there was no more chili. VERY simple item, we should have been told when the order was put in. My nephew then had to wait another 15 mins for a 2nd menu item. Food had very little flavor, chicken was... More 

Thank Rachel J
Level Contributor
42 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 April 2016 via mobile

This Chilli restaurant was used for lunch with work team and dinner when flying in. The service was quite well. The food was as you can expect from Chilli's. Convenient located nearby 93 exit and close to hotels and businesses

Thank Toon_1974
Miami, Florida
Level Contributor
105 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 12 April 2016

It's hard to find a place in Andover that wont close at 10pm. Chilli's might be one of the very few exceptions. Good standard chain food, slow service but still a good option for those who need a place for late dinner.

Thank LPP2013

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Southwestern, Bar, Pub, Mexican
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Full Bar, Takeout, Television, Wheelchair Accessible
Good for
Bar Scene, Child-friendly, Groups
Open Hours
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 131 River Rd, Andover, MA 01810-1005
  • Location: United States  >  Massachusetts (MA)  >  Andover
  • Phone Number: +1 978-686-5075

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?