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Chili's Grill & Bar

$$ - $$$American, ,
131 River Rd, Andover, MA 01810-1005
+1 978-686-5075
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Overview
  • Excellent17%
  • Very good39%
  • Average27%
  • Poor10%
  • Terrible7%
Travellers talk about
“queso” (2 reviews)
“burger” (5 reviews)
Closed Now
Hours
CUISINES
American, Bar, Southwestern, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 River Rd, Andover, MA 01810-1005
All Details
Write a ReviewReviews (103)
Traveller rating
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21 - 30 of 96 reviews

Reviewed 9 February 2017 via mobile

Haven't been to a Chili's in years and probably won't be back. Service was ok not great. Got the three for $10 deal. Tiny little salad and ribs that were old, dry and barely had any sauce or flavor. Then while still eating out meals...More

Thank All_Points_Images
Reviewed 16 January 2017

What a terrible experience... We went there to have lunch with our 3 kiddos. We wait for more than 40 minutes for the food. Other tables arrived later than us and were getting their food in front of our eyes (same fajitas that we ordered)....More

Thank TxellCP
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 18 January 2017

We're very sorry to hear about the poor service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with...More

Reviewed 13 November 2016 via mobile

We thoroughly enjoyed the dinner at Chili 'a restaurant. Especially nice was the service. The burritos, fajitas and quesadillas were good as well as the drinks. I am sure I will be back here again when in town.

Thank Doc J
Reviewed 1 November 2016 via mobile

The food is OK with plenty of options for lunch, although the food was not very warm. Service was attentive and we used the digital waiter on the table to pay the bill... which worked very well. For the area, which does not have many...More

Thank Alan G
Reviewed 28 September 2016

It was RIGHT NEXT to my hotel and so i could walk over and not stress myself with driving and riding subway

Thank Ginny W
Reviewed 24 September 2016 via mobile

Slow slower slowest. Manager no help. Food was mediocre. Waited close to half hour to get our check and another 15 minutes to pay.Just awful.

Thank BuckyRottweiler
Reviewed 19 September 2016

Went out for an early dinner with wife, plenty of open booths, was sat at one for 2 (no problem,) after ordering we noticed 7 tables pushed together right next to us, it was for a group of familys with their small children who all...More

Thank ken n
Reviewed 13 September 2016

This Chili's was awful. Food took 45 mins to come out and when it finally did, we were told that there was no more chili. VERY simple item, we should have been told when the order was put in. My nephew then had to wait...More

Thank Rachel J
Reviewed 19 April 2016 via mobile

This Chilli restaurant was used for lunch with work team and dinner when flying in. The service was quite well. The food was as you can expect from Chilli's. Convenient located nearby 93 exit and close to hotels and businesses

Thank Toon_1974
Reviewed 12 April 2016

It's hard to find a place in Andover that wont close at 10pm. Chilli's might be one of the very few exceptions. Good standard chain food, slow service but still a good option for those who need a place for late dinner.

Thank LPP2013
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 131 River Rd, Andover, MA 01810-1005
  • Location: United States  >  Massachusetts (MA)  >  Andover
  • Phone Number: +1 978-686-5075
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