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Shang Palace

Trade Centre 1, Sheikh Zayed Road | 1st Floor, Dubai, United Arab Emirates
+971 4 405 2703
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Overview
  • Excellent48%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible10%
Travellers talk about
“brunch” (11 reviews)
“dim sum” (23 reviews)
“peking duck” (10 reviews)
Open Now
Hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Trade Centre 1, Sheikh Zayed Road | 1st Floor, Dubai, United Arab Emirates
All Details
Write a ReviewReviews (159)
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1 - 10 of 149 reviews

Reviewed 2 weeks ago

The restaurant is in the Shangri La hotel and the décor is stunning. The place was fairly busy but the service was impeccable. We all had the dumpling lunch special which was awesome and was an extensive meal. The menu has a list of about...More

Thank chillier455
Reviewed 15 April 2018 via mobile

Alex mouse - manager One of the worst experience of fine dining chinese and an act OF DISRESPECT n RACISM at Shangri la Shang palace dubai. We went to dine at this restaurant on sauturday we requested for 2 dim sum promotions Although having no...More

1  Thank gautamkhanna30
Nicolas C, Manager at Shang Palace, responded to this reviewResponded 19 April 2018

Dear gautamkhanna30, We very much regret the experience you've had with us at the Shang Palace restaurant. I assure you that, at the Shangri-La hotel, Dubai, we do not treat our guests differently and it would never be our intention nor the case to disrespect...More

Reviewed 16 March 2018 via mobile

Shang Palace at the Shangri-La Dubai is by far the most authentic Chinese experience in town. It’s a journey inside the flavors of Beijing; the dumplings I love while growing up in New York and spending so much time in Chinatown. The memories of my...More

Thank Lucas R
Ashraf S, Food & Beverage Manager at Shang Palace, responded to this reviewResponded 17 March 2018

Dear Mr. Raven, Thank you very much for your great feedback and for recommending Shang Palace so highly! It is wonderful to read that you had such a great experience and trust that your kind words will be very much appreciated by our colleagues and...More

Reviewed 22 February 2018

Where should I begin? We decided to go for CNY Eve dinner with another family last minute. Most good Chinese restaurants in town were booked out and we did not want to go to far from where we stay. So the decision was set to...More

1  Thank Carmen C
Ashraf S, Food and Beverage Manager at Shang Palace, responded to this reviewResponded 23 February 2018

Dear Carmen C, Firstly, thank you very much for taking the time to provide us with your feedback on TripAdvisor I was genuinely concerned to read about the inconveniences you experienced at Shang Palace. Unfortunately your experiences were below the standards and quality of guest...More

Reviewed 6 February 2018 via mobile

One of the best Chinese restaurants in town. Such an amazing selection of dishes !! Yammmi , fresh , crispy, and very tasteful. Worth trying you will never regret surely.More

Thank Fahd G
Ashraf S, Food and Beverage Manager at Shang Palace, responded to this reviewResponded 7 February 2018

Dear Fahd G, Thank you very much for sharing your positive comments about your latest visit to Shang Palace. I will most certainly share your kind words with the team. I am pleased to see that you enjoyed the culinary offering so thoroughly and we...More

Reviewed 26 January 2018 via mobile

I really couldn't rate this place any higher. We frequent Dunes and Hoi Ann but it was our first visit here. Hong Kong is home for me and and it was very much traditional Dim Sum for me (aside from the obvious lack of pork)....More

Thank GenevieveMorris86
Ashraf S, other at Shang Palace, responded to this reviewResponded 27 January 2018

Dear GenevieveMorris86, Thank you for taking the time to share such a great review on TripAdvisor. We were really delighted to read your comments. Thank you on behalf of the entire team for your remarkable compliments about the food and service it was a great...More

Reviewed 22 January 2018

We were a group of 10 persons, the place was fairly empty the service was a lapse and slow. We asked for Crispy Duck and they couldn't understand our requirements the Chef came out and we explained we wanted the shredded style, alas we did...More

Thank sandinna
Ashraf S, other at Shang Palace, responded to this reviewResponded 24 January 2018

Dear sandinna, Thank you for taking the time in writing a review of your recent experience in Shang Palace. We are disappointed to read that your overall experience was not good. We appreciate all kinds of feedback received from our guests, as this help us...More

Reviewed 1 January 2018 via mobile

Just dined at the Shang palace restaurant in the shagrila hotel on sheik Zayed road .. the food was not up to the standard and taste was very average. I'd imagine I'd be better of in dining in a small average place and be happy...More

1  Thank Gagan C
Ashraf S, Food and Beverage Manager at Shang Palace, responded to this reviewResponded 2 January 2018

Dear Gagan C, Thank you for taking some time to share your honest feedback about the food served during your dining experience with us. I would like to apologize for the fact that you we did not manage to meet your expectations during your dining...More

Reviewed 1 January 2018 via mobile

We indulged in the set menu, however we had a vegetarian in our group so the chef went over and above by creating an accommodating menu). The set menu was scrummy, however if you’re veggie don’t have the set menu if you don’t like tofu....More

Thank grassisgreena
Reviewed 30 November 2017

Over the whole line a good experience. Service was attentive and food was (although adapted to Western taste) of very good quality.

Thank Patrick V
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Lunch
Restaurant features
Free Wifi, Reservations, Seating, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards
Good for
Kids, Child-friendly, Groups, Business meetings
Open Hours
Sunday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Monday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Tuesday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Wednesday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Thursday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Friday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Saturday
12:00 PM - 3:00 PM
7:00 PM - 12:00 AM
Location and Contact Information
  • Address: Trade Centre 1, Sheikh Zayed Road | 1st Floor, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 405 2703
  • E-mail
Description
The signature restaurant of Shangri-La Hotels worldwide, Shang Palace, offers a delightful taste of traditional Chinese cuisine. Renowned for its Yum Cha, Shang Palace offers a wide selection of exquisite, mouth-watering Cantonese and provincial delicacies, complemented by authentic Chinese hospitality. Dim Sum Plus - Sunday to Thursday (12-3pm) Master Yum Cha - Friday & Saturday (12-3:30pm)
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