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The Agency

#311 of 9,169 Restaurants in Dubai}
$$ - $$$, , Vegetarian Friendly
Souk Madinat Jumeirah Umm Suqeim Rd | Jumeirah Beach Road, Dubai 75157, United Arab Emirates
+971 4 432 3232
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  • Excellent60%
  • Very good34%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“fondue” (12 reviews)
“tapas” (14 reviews)
“fish tacos” (4 reviews)
Open Now
All hours
Bar, Wine Bar, Vegetarian Friendly
$$ - $$$
Souk Madinat Jumeirah Umm Suqeim Rd | Jumeirah Beach Road, Dubai 75157, United Arab Emirates
All Details
Write a ReviewReviews (240)
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1 - 10 of 223 reviews

Reviewed 18 September 2017 via mobile

I have been visiting for years and love the atmosphere and staff who are all good. The wine isn't cheap but happy hour is a g old deal and worth going early for. The truffle fries and squid are good, I was less impressed with...More

Thank expatsal
Reviewed 27 August 2017

The concept is amazing and atmosphere is friendly, engaging and fun. Great service and a very knowledgeable staff. Terrific wine selection, good food, excellent location and views. Great place to break away from all the tourist places. Well worth a visit.

1  Thank Faris J
Reviewed 17 August 2017

Value of wine is good - especially the specials. Great choice and looks good. Each time I have been (twice on a FRIDAY) there has been barely anyone where. That would be my only criticism.

Thank LexEnglish
Reviewed 15 July 2017

This visit was for after-dinner drinks only, so no comment on the food in this review. Good service from the staff. Nice selection of wines to choose from, at average prices for Dubai. A very pleasant atmosphere in the Agency

Thank billwightman
Reviewed 15 June 2017 via mobile

Perhaps the staff were having a bad evening or maybe not. First of all they messed up on the reservations. They couldn't find our reservations in the system. We didn't try the wines but heard those were good. Food was served on a timely manner....More

Thank Ninorah F
Reviewed 2 June 2017

The agency has been my place of escape from the crowd, as an early diner the wine selection is great and goes well with the food offering. Starting my way with a light pinot noir and ending of with an excellent Italian red which i...More

Thank LauraFlemings
Reviewed 23 May 2017

Great location and atmosphere, happy hour and the tapas selection lunch are worth a try. The service is great and the staff have a good knowledge of the wines they serve, however the star of the show is the fondue, it has to be one...More

Thank PenelopePitstop64
Reviewed 11 May 2017 via mobile

All was super fabulous with sandy. She and the server are on point . She always make sure that we are happy even though She's on the door. I feel nostalgia every time I see the agency. Your a star SANDY!!

Thank saabiminssaabi
Reviewed 28 April 2017 via mobile

Relaxing , beyond friendly and excellent customer service specially aileen extremely helpful with great taste

Thank crazy_vintage
Jodie O, Manager at The Agency, responded to this reviewResponded 1 May 2017

Dear Crazy_vintage, Thank you for sharing your positive experience on Trip Advisor! We are very happy you enjoyed our bar and the company provided by Aileen! Looking forward to seeing you soon! Regards, Sebastian Dinescu Outlet Manager The Agency

Reviewed 26 April 2017 via mobile

Love this place, great wine (it is a wine bar) but food now great too. Happy hour has great deals before 8 but what a view. See pic. Great staff (Aileen is just the best) and just try the steak. There is nothing like this...More

Thank Patrick B
Jodie O, Manager at The Agency, responded to this reviewResponded 1 May 2017

Hi PatriK, Thank you for your review! I understand that you visited us on Tuesday/Wednesday when we offer the 'Steak it Easy' promotion. I am glad you found us a great value especially considering the location, we hope to see you soon! I am sure...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$30
Bar, Wine Bar, Vegetarian Friendly
Lunch, Dinner, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Good for
Groups, Special Occasion Dining, Business meetings, Bar Scene, View, Romantic
Open Hours
12:00 PM - 1:00 AM
12:00 PM - 1:00 AM
12:00 PM - 1:00 AM
12:00 PM - 1:00 AM
12:00 PM - 2:00 AM
12:00 PM - 2:00 AM
12:00 PM - 1:00 AM
Location and Contact Information
  • Address: Souk Madinat Jumeirah Umm Suqeim Rd | Jumeirah Beach Road, Dubai 75157, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 432 3232
  • E-mail
Since it opened The Agency quickly became synonymous with refined good taste. Here, our fine wines - selected from vintners around the world - are served by the glass or by the bottle. HAPPY HOUR: Saturday - Thursday. 17:00 - 20:00. Selected wines for AED 20 per glass and AED 100 per bottle. CHAMPAGNE FRIDAY: Friday 16:00 - 20:00. Selected wines for AED 20 per glass and AED 100 per bottle & fine Champagne with 50% discount.
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