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La Terrazza - Grand Hyatt Shenzhen

1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
+86 755 2218 7338
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Overview
  • Excellent44%
  • Very good39%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“arugula salad” (2 reviews)
“carpaccio” (3 reviews)
“pizza” (16 reviews)
Closed Now
All hours
CUISINES
Italian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
All Details
Write a ReviewReviews (88)
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1 - 10 of 47 reviews

Reviewed 5 weeks ago via mobile

Downstairs from the Shenzhen Grand Hyatt this restaurants does its best to serve the best Italian food in Shenzhen. Pros: Great Margarita pizza Very good fish Very good service Cons: The bread ain’t so good Prices are too highMore

Thank ELIAS B
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 4 weeks ago

Dear ELIAS B, It is our pleasure to have you dining with us again and we thank you for considering us as the best Italian restaurant in Shenzhen. Our chef Marco is from Milan, and we use premium ingredients for all dishes, which is why...More

Reviewed 31 August 2017

I have been to this Italian restaurant many times in the past, and as it's part of the Hyatt, I have always expected much, yet always left feeling let down. Usually it is the service that is poor and this occasion was no different. In...More

Thank DKUKSZ
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 5 September 2017

Dear DKUKSZ, Thank you for taking the time to share your experience with us, as your feedback is very important to us. We are grateful for your honesty. We were delighted to learn that you are so loved with La Terrazza’s pizza. At the same...More

Reviewed 12 July 2017

It provided the best Italian food, I ordered Beef Cappaccio as appetizer, the quality of meat is fresh and tender. A four cheese pizza with abundance mound of cheese baked to a suitable temperature.

Thank Acumen156
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 2 August 2017

Dear Acumen156, Thank you for choosing La Terrazza. We are glad that our food quality met your expectations for authentic Italian food. We wish to have the opportunity to welcome you back again. Best regards, Alex Chiang Director of Operations

Reviewed 13 June 2017 via mobile

A great place to bring your family, friends, a date and business lunch for dinner meetings. The Italian food here is very authentic. Been here many times. Not one time I was disappointed in the food. Freda, Amanda, Amy and the rest of the staff...More

1  Thank MASTERHUNG
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 19 June 2017

Dear MASTERHUNG, Thank you for dining at La Terrazza again. We were delighted to learn that you had an enjoyable dining experience as always. Your kind words regarding Chef Marco, Freda, Amanda and Amy are much appreciated, and we will be sure to share your...More

Reviewed 15 May 2017

Went with a few friends.Chef Marco prepared some great dishes.The food was fresh and flavorful.The pizza is thin and delicious.Great Job Hyatt.More

Thank mub1
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 17 May 2017

Dear Mub1, Thank you for dining at La Terrazza and for giving us a full-score review. We are glad to know that you and your friends enjoyed your dining experience so much. Chef de Cuisine - Marco Pistillo is from Milan, Italy, and he has...More

Reviewed 15 April 2017 via mobile

I use to go to La Terrazza for my business dinners. Last night I had a very special guest and Chef Marco served us with a memorable dinner, taking care of all the details from appetizer to desserts. We really enjoyed and I suggest this...More

Thank Stefano P
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 21 April 2017

Dear Stefano P, Thank you for dining at La Terrazza at Grand Hyatt Shenzhen and for recommending us to fellow travelers. We are delighted to know that you had a memorable dining experience. Your kind words regarding Chef Marco are much appreciated, and we will...More

Reviewed 12 March 2017

Very nice italian restaurant at Grand Hyatt. Nice atmosphere either you're inside or outside. Outside is very nice with a nice square. Food is good either pasta or pizza (very good) Good service and selection of wine or bear

Thank Maurizio S
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 22 March 2017

Dear Maurizio S, Thank you for dining at La Terrazza. We were delighted to learn that you had an enjoyable dining experience. Thank you again for your compliments about the delicious food and nice ambience. Thank you and best regards, Alex Chiang Director of Operations

Reviewed 15 January 2017 via mobile

You make fantastic night for my family with great food, good service... high quality food prepared by Italian Chef Marco, that is truly Italian cuisine. Highly recommended Chef Marco and La Terrazza to everyone. We will come backMore

Thank Elen Z
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 17 January 2017

Dear Elen Z, Thank you for dining at La Terrazza and for giving us a full-score review. We are glad to know that you and your family had a delightful experience. We very much appreciate your recognition of Chef Marco’s delicious food and our warm-hearted...More

Reviewed 15 January 2017 via mobile

simply a perfect place to relax and dine. excellent service and great touch to have the italian Chef Marko reach to guests personally. The Arugula salad is to die for !! A nice range of vegetarian options. The pizzaa is nothing special, no where close...More

Thank Prajoski
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 17 January 2017

Dear Prajoski, Thank you for dining at La Terrazza and for taking the time to share your recent experience. We are honored that you enjoyed the rich selection of delicacies presented by Chef Marco, as well as the hospitality provided by our colleagues. Thank you...More

Reviewed 10 October 2016 via mobile

Great waitness and service. They are very attentive. The barked garlic very tasty this time and bread was better. Rissorto with ox liver very tasty and texture was just right Cappacio was good and the rocket is fresh and crispy . The pizza, thinnest ever...More

Thank s a
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza - Grand Hyatt Shenzhen, responded to this reviewResponded 14 October 2016

Dear s a, Thank for dining at La Terrazza at Grand Hyatt Shenzhen again. We are pleased to know that you had a great dining experience and that you enjoyed our enthusiastic service and diverse selection of Italian delicacies. Thank you for your recommendation. We...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Business meetings, Child-friendly, Romantic, Groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 2218 7338
  • E-mail
Description
La Terrazza is a fashionable trattoria, serving traditional Italian antipasti and signature dishes, including handmade pasta and pizza.
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