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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
RM 15 - RM 175
CUISINES
American, Steakhouse, European
Special Diets
Gluten Free Options
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meals, features, about
Reviews (108)
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79 results
Traveller rating
61
12
3
1
2
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LanguageEnglish
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Traveller rating
61
12
3
1
2
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Reviewed 26 March 2024 via mobile

Excellent steak and service! Good steak restaurant in Medan. We spent my birthday in there and the restaurant was empty 😳

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2022

Prime steakhouse has always been my favourite place to go for casual or occasional dinner. Both me and my sister celebrated our birthday here for the last 2 years. This place might be expensive for some people but if you expect the best for everything...- then this place is for you. Taste, presentation, ambience, service, details - everything is on point. We went here again today to celebrate CNY eve and it is satisfying as usual. I would also like to thank Mr. Erwin, Mr. Joshua, and the kitchen team for the great service. It is always nice to be back 😊More

Date of visit: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 1 March 2022

Dear Mr/Mrs. Cindyjohansson, Thank you for your review on Tripadvisor. Thank you very much for your wonderful comments. We are happy to learn that you feel satisfied with everything we provide for you during the time and will continuously provide our guests with the best...More

Reviewed 8 January 2022

Visited this place for the first time and i love how cozy this place and the service are great. Its a perfect restaurant to spending time with your loved oneMore

Date of visit: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 13 January 2022

Dear Mr/Mrs. Jeffrylimurty, Thank you for your review on Tripadvisor. Thank you very much for your wonderful comments. We are happy to learn that you feel satisfied with everything we provide for you during the time and will continuously provide our guests with the best...More

Reviewed 8 January 2022

The place is amazing , the food taste good and the service are incredible. Surely, Gonna come back here againMore

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 13 January 2022

Dear Mr/Mrs. Febricaaa, Thank you for your review on Tripadvisor. Thank you very much for your wonderful comments. We are happy to learn that you feel satisfied with everything we provide for you during the time and will continuously provide our guests with the best...More

Reviewed 24 December 2021

all food and drink in this place price can't lie , Very satisfied with the hamburger and also a sirloin steak... combied with a glass of red wineMore

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 27 December 2021

Dear Mr/Ms. Sekawanbet, Thank you for your review on Tripadvisor. Thank you very much for your wonderful comments. We are happy to learn that you feel satisfied with everything we provide for you during the time and will continuously provide our guests with the best...More

Reviewed 1 December 2021

Everything was served well by the team. The staff was very friendly and supportive. Food was greatly presented and tasted very good, except some parts that can be improved such as the bread and soup. Really recommend this restaurant. The potato soup was a bit...salty (course menu)More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 2 December 2021

Dear Mr/Ms. Cindyhiro9, Thank you for your review on Tripadvisor. Thank you very much for your wonderful comments. We are happy to learn that you feel satisfied with everything we provide for you during the time and will continuously provide our guests with the best...More

Reviewed 14 October 2021

The food is amazing, the steak is tender and juicy...also have romantic ambience..will definitely come again.More

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, General Manager at Prime Steak House, responded to this reviewResponded 15 October 2021

Dear Mr/Ms. 565ledys, Thank you for your review on Tripadvisor. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thank you for your feedback, we are very happy to know that you had a good time in...More

Reviewed 9 November 2019 via mobile

I sent for some laundry not realizing i had some substantial cash in my pants. Both the Duty Manager, Saddam and laundry staff, Redwan were such professionals to call and return the total sum of cash in full. 🙏🙏🙏. Thanks to Martin the GM for...having such dedicated and honest team running the organization.More

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott M, Owner at Prime Steak House, responded to this reviewResponded 8 July 2021

Dear Mr. Shiva G, Thank you very much for your good review. We are happy to learn that you feel satisfy with everything we provide for you during the time and will continuesly provide our guest with the best products and services. We would love...More

Reviewed 25 September 2019 via mobile

This is my second time to Medan for a business trip, my colleague recommended to stay at JW marriot, I think is good, so we stay 3D2N. The last day in Medan we had visited the Maimun Palace, please dont forget your Historical!!, then we...eat Durian at Sibolang Durian "the best place for the king of fruit", then in the night we have drink at Prime Bar, a good place to enjoy like underground with live music, and we appreciate and thanks for Yoga and Eric has served drinks with friendly service, we request song trough them ^o^. Recommended place to enjoy if you stay at JW Marriott !!More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2019 via mobile

Came here at 6th of September for my anniversary dinner w my gf The food and service frm the staff was really good especially the service from the front of house. But the chefs should look after their cleanliness of their plates. Try to minimize...those fingerprint and the leftover from the plate wiping. Overall the food was good 👍🏻More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2019

pelayanannya sungguh memuaskan..makanan juga oke.. so far so good...thank you for alll lovely dinner

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2019

Excellent service,wonderful decoration ,nice ambience,special thanks to Josua,Erwin ,, cheers many thanks to all of yu

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2019 via mobile

Based on my experience that i've been here for couple times, i could rate from services, food, place, cleaniness/hygiene is 5 stars. Service staff is very outgoing, friendly, funny, and gave extra miles for me! The food is very tasty, presentable, and nice. I recommend...to any people who like to have a couple dinner, business, or leisure to visit this restaurant. it's worth to try and back again in the future! Regards Excel TjoaMore

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2019

I'm very satisfied with this restaurant. The food is good, and the place is clean, nice and make me comfortable. All the staff is friendly and willingness to serve. Thank you for your hospitality team! Success for all of you..👍👍

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2019

a good place to have dinner with a special person. The food is good, service is excellent, and comfortable seat

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Prime Steak House, Medan - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Prime Steak House

Yes, Prime Steak House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Prime Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5