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The Melting Pot

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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367 (Washington Ave)
+1 518-862-1292
Today
16:00 - 22:00
Closed now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Thu 16:00 - 22:00
Fri 16:00 - 23:00
Sat 12:00 - 23:00
More Info
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74 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 72: English reviews
Albany, New York
Level Contributor
102 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

The Melting Pot is a bit of a gimmick restaurant - they only serve fondue from hot pots right on the table. It isn't a place you'd want to go to on a regular basis but it does make for a fun night out. The usual routine is a four course meal with a cheese fondue, a salad, a main... More 

Helpful?
Thank lupaglupa
Albany, New York
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

With the unique fondue menu and the nice ambience, this is a great place to celebrate any special occasion like birthdays, anniversaries etc. We usually enjoy there 4 course menu with one make your own and one package. Mostly the menu is consistent with some specials for new year etc. Its a whole family fun and kids especially Emily coming... More 

Helpful?
Thank justKanishk
Upstate New York
Level Contributor
47 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 22 July 2016

We purchased a groupon and decided to try this. The reservation was easy to make for the same day at the 5pm time we requested. The Manager, Jess, seated us. She was very knowledgeable and helpful. We had a nice quiet booth for the 5 of us. In fact, even though there were other diners, we didn't hear them. Our... More 

Helpful?
Thank Tammil73
Albany, New York
Level Contributor
40 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 June 2016

My gf and I came here to celebrate our 7th anniversary. My hotime flies when you are having fun. Everything, and I mean EVERYTHING, was top notch and classy all the way. When we were first seated, the bench had a broken spring or something wrong with it and the immediately sat us in another area. All the booths are... More 

Helpful?
Thank Allen_from_Ghent
Richmondville, New York
Level Contributor
63 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 9 June 2016

it's an experience. You literally cook your own food (boil steak, etc.) and dip odds 'n ends into various cheeses or chocolate at the end. It's not a lot of food and it's a process, but cheese/chocolate/fondue lovers will certainly appreciate it. I was rather surprised at the price as I took a friend just to hang out and for... More 

Helpful?
Thank Beth O
Albany, New York
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2016

Great experience. The restaurant has private dining areas the you can escape from the rest of the restaurant and enjoy a romantic date.

Helpful?
Thank iamforgiven22002
Scotia, New York
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 April 2016

This was our first visit to the Melting Pot and really didn't know what to expect. Our waitress, Kayla, was exceptionally helpful and guided us in our ordering and how to go about the fondue process. There was such a large selection we will have to go back to try some of the other things! Delicious food and excellent service!

Helpful?
Thank Linda W
Miami, Florida
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 March 2016 via mobile

One of my favorite places to go when I was living upstate. The food is always delicious and it's fun to watch them make it right in front of you ! Always a great experience, always had awesome servers.

Helpful?
Thank AshleyCamara
Massachusetts
Level Contributor
54 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 15 March 2016

I didn't expect that much fondue, but it was a great meal! The wait staff was very punctual and friendly!

Helpful?
Thank Matt J
Rotterdam, New York
Level Contributor
110 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 7 March 2016

Went there to meet with girl cousins. One cousin had been to this restaurant prior which helped. The atmosphere I liked the best. The seating arrangement was mostly booths but the way it is configured there was not a lot of background noise despite the establishment being full. We were able to sit for a few hours, talk, and actually... More 

Helpful?
Thank longoverdue

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, International
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Private Dining, Serves Alcohol
Dining Style
Casual Elegant
Good for
Romantic
Open Hours
Sunday
12:00 - 21:00
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
Description
fondue

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?