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Johnny Rockets

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1 Crossgates Mall Rd, Albany, NY 12203-5368
+1 518-862-0200
11:00 - 21:30
Closed now
See all hours
Sun 11:00 - 18:00
Mon - Sat 11:00 - 21:30
More Info
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26 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 25: English reviews
New York City, New York
Level Contributor
88 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 17 March 2017

Typical experience and food. Service was good, and fast. Maybe too fast. Ordered 2 burgers and fries. One was excellent, the other seemed undercooked. I am very sensitive to undercooked burgers/meat so perhaps it was just a tad under, but I would keep a close eye on if it's an issue for you as well. Seems another reviewer had the... More 

Thank jonah j
Level Contributor
48 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 14 March 2017 via mobile

I love this place!! Great food..great atmosphere..unlimited fries with certain meals..I go here all the time..great for families..kids love it..Rt 66 with unlimited fries..the best!'

Thank Richard M
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 18 November 2016

Right across from the movie theater inside Crossgates near Macys. Same as all other Johnny Rockets so no surprises here. The first burger came under-cooked. Strange since they never offer a temperature - only well done. So they took it back and re-cooked it. If you are sensitive to under-cooked meat make sure you tell them well-done as I have... More 

1 Thank Jane T
Cambridge, New York
Level Contributor
158 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 21 August 2016

We love Johnny Rockets for some good ole American food. Its located inside the Crossgates Mall near Dicks Sporting Goods entrance. Shakes for everyone, burgers and chili cheese dogs. Mostly get in there quick unless it's a weekend with people trying to catch dinner before a movie. My teens love the place. I love the look. Its classic 1950s with... More 

Thank Linda147
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 August 2016 via mobile

We usually have a great visit each time we swing by, the service is predictable and the food is consistent. We enjoy the shakes and burgers everytime.

Thank Joe K
Albany, New York
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 April 2016

Food is pretty average. Staff is friendly. Music is fairly loud and place is noisy due to being in a mall. Kitchen is kind of slow. Don't expect a quick in and out.

Thank M P
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 February 2016

Kids love to goto Johnny Rockets. Always a request when we are at the mall and looking for a dinner or lunch location. Food is decent.

Thank Mymy1
Potsdam, New York
Level Contributor
335 reviews
225 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
Reviewed 6 November 2015

We have been to a number of these places over the years, and enjoy the nostalgia of days gone by. My wife had a #12 burger and I had the Houston Burger, and we opted to pay a bit more for endless sweet potato fries and onion rings. The burgers were done, juicy and tasty. They were a good portion,... More 

Thank BenGruda
New England
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 27 September 2015

Worst ever. Service horrible. Tables sticky. Prices ridiculous for what it was. Food so gross. Never again!

1 Thank JaneS32123
Ballston Lake, New York
Level Contributor
142 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 7 September 2015

Great place for a burger and a milkshake. My daughter loves to watch the, dance, as it happens in regular intervals

Thank Ian R

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
Lunch, Dinner
Restaurant features
Seating, Takeout, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
11:00 - 18:00
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Albany, NY 12203-5368
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-0200

Questions & Answers

Questions? Get answers from Johnny Rockets staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?