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The Cheesecake Factory

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131 Wolf Road, Albany, NY 12205
+1 518-453-2500
Website
Today
11:00 - 00:30
Closed now
See all hours
Hours:
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
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586 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Gloversville, New York
Level Contributor
224 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

I don't generally write reviews of very common chains; but will make the exception when something wows me or really bothers me. This is one of the latter places. We've eaten here a few other times and never been disappointed. The food has always been tasty, with nicely sized portions and prices within the OK range--not terrible; but not great... More 

Helpful?
Thank BillP1215
New York City, New York
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

If you are a fan of the cheesecake factory chain then this one in Albany will not disappoint. The restaurant is clean and the service just fine. The only negative, if it is even a negative, is that it is smallish for a Cheesecake Factory. We ate there for dinner, mid-week and were seated immediately.

Helpful?
Thank tippykarp
San Antonio
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Visited during the snowstorm of 2017 the shrimp scampi was mushy and not nearly as good as other Cheesecake Factories that we have visited. The lettuce wrapped chicken tacos were pretty good. The service was adequate.

Helpful?
Thank Gring0bill
Level Contributor
54 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The food was good but the tables were too close together. There were two of us and tables were so close that when couple next to us were ready to leave we had to get up and move our table so they could get out. I would not go back to this one because of the atmosphere, however I would... More 

Helpful?
Thank shottbj
Toronto, Canada
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

So many cheesecakes to pick from it's hard to decide! Each one I've tried was delicious! The meal was good, I had a club, but the cheesecake is the high light here.

Helpful?
Thank JaimeKarsch
Amsterdam, New York
Level Contributor
102 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Trying to eat here on a weekend can be a challenge due to not accepting reservations. During the week thou its not a problem. Have never had a bad meal. Their vast menu will surely help you to find something. seafood Italian, sandwiches soups salads. Its all here at a very reasonable price. Nice bar and excellent service. Been here... More 

Helpful?
Thank Philroy2014
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Went to dinner with my eldest Don on a Tuesday night. It was his birthday. The place was packed. At first they wanted to seat us by the bar the music and vast amount of people would have made dinner conversation impossible. The staff was understanding and advised us we would need to wait 15 minutes for a different table.... More 

Helpful?
Thank L S
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Cheesecake Factory is always excellent. They always maintain a great standard. Only issue is there is almost always a wait for a table. The cheesecake is worth it though!

Helpful?
Thank babs_amanda
Albany, New York
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

First of all the cheesecake at this restaurant is to die for. I lost count of how many flavors they have. I had the lemon cello cheesecake dessert and nearly lost my mind when the first bite proved my undoing. If you go there, I implore you to get a slice. They're huge, so yes, you could split one. Now... More 

Helpful?
Thank Lisa B
Albany, New York
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

We always go back hoping that the last time we were disappointed was just a fluke. Then, once again, we are disappointed. The service is poor, food is just mediocre, nothing special. Salads are sad and without any zest. I ordered a Beets and Goat cheese salad. Arrived and there were no pecans in it as advertised. Waitress looked for... More 

Helpful?
Thank chelle7870

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$10 - US$30
Cuisine
Italian, American, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:30
Saturday
11:00 - 00:30
Location and Contact Information
  • Address: 131 Wolf Road, Albany, NY 12205
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-453-2500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?