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The Cheesecake Factory

131 Wolf Road, Albany, NY 12205
+1 518-453-2500
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Overview
  • Excellent35%
  • Very good38%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“cheesecake” (243 reviews)
“salad” (62 reviews)
“chicken” (31 reviews)
Closed Now
Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
131 Wolf Road, Albany, NY 12205
All Details
Write a ReviewReviews (735)
Traveller rating
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1 - 10 of 713 reviews

Reviewed 1 week ago

good meal and a great cheescake always full as usual a little loud but the overall experience was good

Date of visit: November 2018
Thank dennislina
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 weeks ago

The food was great. The only reason I rated it a 4 instead of a 5 is we ordered our food to be delivered to us to our hotel via Door Dash and we were looking so forward to eating it but when we went...More

Date of visit: November 2018
Thank David P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi David, we are so sorry for the mistake that was made with your to-go order! Our team should have been much more attentive when putting together your order, and we will be working to make sure this is an isolated experience.

Reviewed 3 weeks ago via mobile

We were picking up friends from Albany airport their flight was delayed from a five o’clock arrival to an 8:15 arrival so we took our time and enjoyed great meal and service. We both elected the salmon special it was hot nicely presented and plentiful...More

Date of visit: November 2018
Thank Patrick C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Patrick, thank you for your review. We're so glad you enjoyed the food and service you received during this visit! We look forward to seeing you back again soon!

Reviewed 4 weeks ago via mobile

We had dinner here while staying at the nearby Holiday Inn Express. It was busy on a Sunday evening; half hour wait. We were sat and ordered food. I opted for burger; and asked for no pickles. The food was delivered with pickles. My friend...More

Date of visit: November 2018
Thank nickss1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 5 November 2018

We were in town for a Beth Moore Conference and missed dinner due to travelling. So at 11PM we were driving around looking for a good place to satisfy our hunger when someone suggested the Cheesecake Factory. I'd only heard about it from the Bing...More

Date of visit: October 2018
Thank CLB_7-Reviews
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 November 2018

Thank you so much for this review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 18 October 2018

We almost always end up at this Cheesecake Factory when we are in the area. They are always very busy but still provide excellent quality food and good service.

Date of visit: October 2018
Thank UpstateNySimplyme
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 19 October 2018

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 14 October 2018 via mobile

The staff were all very friendly and accommodating. It was my daughter's birthday and they came out singing to her by name with a candle in her Cheesecake and her name written in chocolate on the plate. A great touch. The only reason I gave...More

Date of visit: October 2018
Thank Adirondackgirl1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 October 2018

We hope your daughter had a wonderful birthday! We're glad you enjoyed the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 10 October 2018

We loved our meal here. I had chicken tacito & cheeseburger egg rolls and my wife couldn’t get enough of the skinny turkey burger plus side salad followed by coffee cheesecake (had to box it) with two coffees and a beer all for $48(£36)

Date of visit: May 2018
Thank cfamily99
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 October 2018

Thank you for your review. We're so glad to hear you and your wife enjoyed your meals and cheesecake! We look forward to your next visit!

Reviewed 4 October 2018

I don't usually go to restaurants with menues on fifty pages, but we were guests in Albany and didn't know where to go to eat after a long drive, so we stopped at the Cheesecake Factory. Surprisingly, chicken veggie wrap mexican style turned out to...More

Date of visit: September 2018
Thank Jane S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 October 2018

Hi Jane, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 October 2018

Dined with 4 others as we were in area for a conference. Some of our group had never been and enjoyed the experience. I had the Thai Lettuce Wrap appetizer for dinner which is a FAV of mine here. Nothing out of the ordinary. Staff...More

Date of visit: September 2018
Thank Margi T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 October 2018

Hi Margi. Thank you for your review. We're glad to hear you enjoyed your meal and we look forward to your next visit!

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Ask a question
Questions & Answers
Lois L
2 April 2017|
AnswerShow all 3 answers
Response from L S | Reviewed this property |
I'm sorry, I can't answer that question. I've only eaten lunch and dinner there.
0
Votes
bigkid53
5 March 2017|
AnswerShow all 6 answers
Response from Julia G | Reviewed this property |
I don't think they have a party room but the restaurant could hold that many. If I were planning a work party I would use either BucaDebeppa or the Italian American club restarant- Treviso. Both have party rooms and you can... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Special Occasion Dining, Bar Scene, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 131 Wolf Road, Albany, NY 12205
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-453-2500
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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