We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Tom's Family Restaurant

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3221 Sheridan Dr, Amherst, NY 14226-1909
+1 716-837-7310
Website
Today
07:00 - 20:30
Open now
All hours
Hours:
Sun 07:00 - 14:30
Mon - Wed 07:00 - 20:30
Thu - Sat 07:00 - 22:30
More Info
Add Photo Write a Review

31 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 31: English reviews
Niagara Falls, New York
Level Contributor
11 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 9 August 2016

We recently visited this place for breakfast. The food was very good, and the service was good as well. I love their greek food, and I ordered a gyro breakfast. It was excellent. We had a nice talk with the lady, who I thought was one of the owners. She was extremely nice and shared some of the history of... More 

Helpful?
Thank Alex O
Buffalo, New York
1 review
1 of 5 bubbles Reviewed 25 May 2016

Ordered 5 breakfast totaling $50.50 and the order was wrong, called back to "Tom" the owner advised him i spent $50.50 he say congrats and refuse to hear my problem with the the orders which were wrong !!! I will never order from them nor anybody else from my office terrible customer service !!!

Helpful?
Thank dmitch8081
1 review
1 of 5 bubbles Reviewed 15 April 2016 via mobile

service was awful for being so dead. the waitresses seemed miserable, and I had to wait nearly 20 minutes for someone to come take my order once I was seated. they indeed price gouge, hence the title. I mean seriously $1.50+ for a side of Tzatziki without even telling me it would cost extra!?!? Surprised you didn't charge me for... More 

Helpful?
Thank HorrorLoren
Buffalo, New York
Level Contributor
58 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 March 2016

We were seated by a welcoming hostess. Ordered breakfast items at 1300. Cooked very well other than potatoes which for some might have been a bit overdone. Server was friendly and very well mannered. Service was not hurried yet efficient. De Caf coffee was freshly brewed as requested. Greek dessert to go was delish.

Helpful?
Thank bill o
New York City, New York
Level Contributor
109 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 March 2016

Good breakfast place! Lots of options, large portions, good service, good coffee. Serves traditional egg, bacon, sausage and pancake dishes as well as incorporating a mix of Greek-style dishes into the breakfast dishes, such as gyro or souvlaki options.

Helpful?
Thank Barry R
Buffalo, New York, United States
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 November 2015

This is one of our favorite local places to eat. The people there, including Dora, are just about like family. They have taken such good care of us over the years and it's our go-to spot. If you want to taste something spectacular, try the Corn Beef Hash omelette. It's one of the best things I've ever eaten!

Helpful?
Thank MikeFisher821
Tonawanda, New York
Level Contributor
156 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 26 October 2015

Tom's on corner of N. Bailey and Sheridan drive, good Greek restaurant, menu varity, specail breakfast. Service, food good, price reasonable, comfortable seating. Parking in rear.

Helpful?
Thank Carmen R
Amherst, New York
1 review
1 of 5 bubbles Reviewed 23 September 2015

Waitress dropped off our food and disappeared. I ordered mousakka for $15.00. It was cold and the potato layer was raw. I finally flagged another waitress who offered to send it back but my dinner partner had already finished, so I asked for the check. She didn't adjust the price. When I brought it to her attention she said there... More 

Helpful?
Thank Jazzman829
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 6 July 2015 via mobile

My husband and I love Greek food, so we decided to try out Toms. What a mistake. The servers were good and friendly, but the owner Dora was being so mean and rude to both the servers and the cooks. Never did we hear anything nice coming out of her mouth. We watched her yell at one server(in the middle... More 

Helpful?
4 Thank Klwagner1269
Level Contributor
21 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 July 2015 via mobile

There's lots to pick from the menu, you can call ahead your order and request it to be ready for a certain time. Loved that because my lunch break wasn't long. Food is good and fresh, prices comparable to other diners in the area.

Helpful?
Thank Amber213

Travellers who viewed Tom's Family Restaurant also viewed

 

Been to Tom's Family Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Greek, Steakhouse
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
07:00 - 14:30
Monday
07:00 - 20:30
Tuesday
07:00 - 20:30
Wednesday
07:00 - 20:30
Thursday
07:00 - 22:30
Friday
07:00 - 22:30
Saturday
07:00 - 22:30
Location and Contact Information
  • Address: 3221 Sheridan Dr, Amherst, NY 14226-1909
  • Location: United States  >  New York (NY)  >  Amherst
  • Phone Number: +1 716-837-7310

Questions & Answers

Questions? Get answers from Tom's Family Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?