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Suffolk House

250 Jalan Air Hitam, George Town, Penang Island 10460, Malaysia
+60 4-228 3930
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Overview
  • Excellent43%
  • Very good33%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
Restaurant Hours
CUISINES
European, International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
250 Jalan Air Hitam, George Town, Penang Island 10460, Malaysia
All Details
Write a ReviewReviews (106)
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1 - 10 of 95 reviews

Reviewed 23 March 2018 via mobile

Heard great reviews about the place and being a historical buff, this is definitely one of the place for me to visit and having a restaurant there that supposed to serve nice dishes only adds to my curiosity and interest. Went for my dinner recently...More

Thank HaruKenchiru
penangnative, Manager at Suffolk House, responded to this reviewResponded 27 March 2018

Thank you HaruKenchiru for your custom and feedback. We are glad that you found the place classy, the service attentive and courteous and the building charming. We are sorry that you found the place somewhat dark and the chocolate cake not to your liking. Ever...More

Reviewed 22 February 2018 via mobile

We went for a birthday meal on a week night. Restaurant was pleasantly busy with 20 odd people in. Atmosphere really nice, building and setting was lovely, service was careful and attentive and the food was excellent. 5 course tasting menu was wonderful and incredible...More

Thank Rbrads86
penangnative, Manager at Suffolk House, responded to this reviewResponded 23 February 2018

Thank you Rbrads86 for the 5 star review. We thank you for your keen observation, your compliments and most of all for saying that our critics must be mad ! :) It was a pleasure serving you and your partner and we are most happy...More

Reviewed 20 February 2018

Being a historical landmark and famed for its afternoon tea, Suffolk House as the default place to go for visitors to Penang. So, I brought my visitors from the UK to experience this last Sunday, and also knowing that there would be a lion dance...More

Thank Josephine L
penangnative, Manager at Suffolk House, responded to this reviewResponded 21 February 2018

Thank you very much Josephine L for your 5 star review. It was indeed a pleasure serving you and your guests at Suffolk House recently during CNY. We are most happy to know that you enjoyed the festive atmosphere, the afternoon tea offerings and the...More

Reviewed 20 February 2018 via mobile

This gonna be my favourite restaurant for dating! We went to suffolk house on 13th feb to celebrate vday and we having 5 courses set dinner, easy for us to pick the food. The restaurant had a delightful ambiance, the service crews are friendly, the...More

Thank Mariel L
penangnative, Manager at Suffolk House, responded to this reviewResponded 21 February 2018

Thank you Mariel L for your 5 star review. We are glad to know that you enjoyed the Suffolk House experience during the Valentine Day celebration. It was our pleasure serving you and we hope to serve you again in future. Thank you again for...More

Reviewed 16 February 2018 via mobile

They had two private events booked that evening but honoured our (online booking) made some months before. We had a lovely table on the balcony. Food was, as always, perfect and the service was great. It's a wonderful place to have dinner - the ambience...More

Thank paulj121
penangnative, Manager at Suffolk House, responded to this reviewResponded 18 February 2018

Thank you very much paulj121 for your 5 star review. It was our pleasure serving you and we are most happy to know that you enjoyed the food and atmosphere of Suffolk House. Thank you again for your custom and for recommending us to other...More

Reviewed 15 February 2018

The service is terrible, waited for 30 plus minutes before a waiter come to ask for my booking. Asked me to go first floor but waited 10 mins and tell me go down to ground floor due to no vacant seat, WHY ask me up...More

Thank MichaelOoi
penangnative, Manager at Suffolk House, responded to this reviewResponded 19 February 2018

Thank you MichaelOoi for your feedback. We are sorry that you did not have a good experience. For the record our point of sales system is fully computerized which means all bills are standard with only gst and no service charge. That evening we had...More

Reviewed 19 January 2018

We went there to have high tea. We have had high tea previously and always served at the first floor balcony. But this time it was served downstairs in a dingy and dark dining room. It’s gone downhill in my view and we will not...More

Thank B H
penangnative, Manager at Suffolk House, responded to this reviewResponded 24 January 2018

Thank you B H for your custom. The location of our dining room has been changed to the ground floor to provide better service to our customers in terms of speed and food temperature because the kitchen is located on the ground floor. Previously for...More

Reviewed 13 January 2018 via mobile

It's a wonderful experience having dinner in the house. The ambience was serene and peaceful, a nice quiet place away from the craziness of the city. The food quality was above average and the price was resonanble for the quality it provides. Depending on the...More

Thank oon_1980
penangnative, Manager at Suffolk House, responded to this reviewResponded 14 January 2018

Thank you very much oon_1980 for your 5 star review. It was our pleasure serving you and we are very happy to know that you enjoyed the Suffolk House experience. We are glad that you appreciated the ambience and food that we have created for...More

Reviewed 7 January 2018 via mobile

This elegant building and grounds sets the backcloth for an English traditional afternoon tea. The surprise was the delivery of a warm light fluffy pastry chicken and mushroom pie. It was ever so simple but oh so lovely pie.More

Thank 429Happy
penangnative, Manager at Suffolk House, responded to this reviewResponded 8 January 2018

Thank you 429Happy for your 5 star review. We are most glad to know that you enjoyed the Suffolk House experience especially the chicken pie served in our popular afternoon tea. It was a pleasure serving you and we hope to serve you again in...More

Reviewed 5 December 2017

I love the ambience, it gives you a very classy feel. I love the service, full fine dining experience. The waiter was very knowledgeable and courteous. I love the food, the very surprising ingredients in our puree! I love the birthday surprise cake! It was...More

Thank Shockers87
penangnative, Manager at Suffolk House, responded to this reviewResponded 14 December 2017

Thank you Shockers87 for the positive review. It was a pleasure serving you and we are most happy to know that you enjoyed the food and service and the entire Suffolk House experience. We look forward to serving you again. Thank you for your custom...More

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Ask a question
Questions & Answers
Jean L
23 February 2018|
AnswerShow all 2 answers
Response from 429Happy | Reviewed this property |
Not too sure. Suggest you go onto their web site I am sure it will mention. They have their afternoon tea and dinner menus. Notwithstanding, a visit is well worth the time. You pay an entrance fee which is redeemable against... More
1
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Jonika O
13 January 2016|
Answer
Response from JohnnyKoay |
Put your dog in the kennel.
0
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sho s
22 July 2015|
AnswerShow all 2 answers
Response from Beahive | Reviewed this property |
Daily
-1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Serves Alcohol, Highchairs Available
Good for
Groups, Special Occasion Dining, Romantic, Business meetings, Child-friendly
Location and Contact Information
  • Address: 250 Jalan Air Hitam, George Town, Penang Island 10460, Malaysia
  • Location: Asia  >  Malaysia  >  Penang  >  Penang Island  >  George Town
  • Phone Number: +60 4-228 3930
  • E-mail
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