We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

China House

COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

Travellers' Choice

Food and ambience

Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
ChinaHouse is all about food, drink, music, retail and art. with 16,000sqft of space we are the longest cafe in Penang and possibly the most happening place.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Cafe, Malaysian, Fusion
Gift Cards Available, Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Serves Alcohol, Free Wifi, Accepts Credit Cards, Table Service, Wine and Beer
Reviews (2,359)
Filter reviews
2,173 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews cakes tiramisu live band crayons cafe longest penang slice heritage environment
Selected filters
Updating list...
Reviewed 5 days ago via mobile

The place has bags of charm but quite clearly appears to try too hard to be hip and happening. The menu is extensive, the meals are well prepared but the service is dull and is barely mediocre at best. The drab art doesn’t help either....I understand art is subjective but the stuff on the walls here is much better off painted over.More

Date of visit: July 2022
Reviewed 2 weeks ago via mobile

There was a large queue outside when we arrived (Sunday ~1pm) but there were quite a few empty tables inside. Despite that we had to sit at the bar table. We, like other non-regular customers, were not told we had to order our food at...the counter so were sat for a while expecting table service. The food was overall good and portions decent, except the Caesar Salad - the dressing was very bland and tasteless. Also had to wait around 40min for it. We also ordered chicken & mushroom pie and chicken schnitzel sandwich. They were good. This could easily be 4-5 star venue with better customer service and communications and perhaps a tweak to the Caesar salad dressing 😊.More

Date of visit: June 2022
Reviewed 4 weeks ago via mobile

Bad management and seating control, no communication amount staffs, as these place has two entrance, as I came from the live band entrance, we didn’t know there was a waiting list, as no one mention this, we only notice that there were some tables which...has reserved notice on them, so we just find a table which has no reserved notice, but before we are about to seat, I heard the kitchen person mention last call for the kitchen, so we ask the staff for the menu so we can order our food, as the staff gave us the menu, another staff comes and said this table is reserved, and rudely says there is a waiting list, I just ask them, but there is no notice for reserved on the table, and your other staff also didn’t mention there is a waiting list. So I have no idea what kinda of rubbish Managemnent or miscommunication between staff is going on. This is utterly a bad experience. Very disappointed with the service.More

Date of visit: June 2022
Reviewed 2 May 2022 via mobile

Yummy dessert time with Apple strudel drooling to you our mouth, with chocolate indulgence texture, pecan mocha tart, and caramel cheesecake with beautiful lovely ambience and environment. 😋😋😋

Date of visit: May 2022
Reviewed 29 April 2022 via mobile

Everytime I come to Penang we always make it a point to visit China House. The food is amazing as always and the Service crew are great. Love the ambience the cakes #todiefor.

Date of visit: April 2022
Reviewed 30 March 2022

The lemon poppyseed cake was delicious and so was the latte. I found the staff to be rude - didn’t seem to take notice of me, and when I ordered my cake over the counter the lady seemed angry when taking my order. Malaysians are...known for their amazing hospitality but I did not feel welcome here. Not coming here again.More

Date of visit: March 2022
Reviewed 29 March 2022

Came during weekdays but still full seated. But lucky enough we just have to wait for 5-10 minutes only to get out table. Order ice latte and their non-alcohol tiramisu. Taste good and to my liking. Will come back to try others

Date of visit: March 2022
Reviewed 8 March 2022 via mobile

I liked the retro feel of the place, definitely worth a try. The Food ? Meh.. not that great and expensive too - so not worth the buck. Service is okay nothing much to complain, overall average.

Date of visit: March 2022
Reviewed 31 January 2022 via mobile

Having lived in Penang for 7 years now, it I'd fair to say that I am a regular here. Normally, I refuse to return to a place if the service is bad but given the fact that I am a 'cakeoholic' and these kind of...cakes are limited in Penang, I do find myself in China House atleast three times a year. Whilst I do agree that it is overpriced, I go here for a treat and I am prepared for the costs . I have been quite naive in hoping that the service will be better everytime I gear myself up to return and always go in with a fresh and hopeful mindset but, the service only seems to be getting worse. My worst experiance here was when the female manager actually shouted at me in front of other customers when I requested to pay my bill with my card rather than cash. She apparently had already pressed cash on the machine and it seemed to be a big drama for her to change the method to card (she hadn't asked me my preferred method of payment) She then got even angrier when I pointed out that I had been charged extra for things I hadn't ordered. She said I needed the pay the bill even though I only ordered two slices of cake, she was asking me to pay for four. When I kindly pointed out that this was a mistake, she once again began to shout st me in front of a room for a people. The worst bit is that my mum was visiting from overseas and I had took her here for a special day out. My Mum looked mortified and shocked that a customer could be spoken to like this. Whilst the times I returned after that did improve slightly and the food was always very good, I found my last experiance there to be very frustrating. When I went to order my cakes at the desk, the man told me the cakes were out of stock yet we were stood right next to the cake tray which was full of the requested cake...he then shouted over very rudely to his collegue to clarify that the cake was in stock to which she replied 'yes, look' and also pointed at the cake. He then repeated this exact same thing when I tried to order my daughter's cake. Again, both his collegue and I had to prove that the cake was right in front of him. I let this go and went to sit down. My next frustration came when the waiter continually stood chatting and laughing to a fellow waitress when we were trying to order drinks (I was not allowed to do this when ordering cake at the counter apparently) Eventually, our drinks arrived and the waitress placed a scorching hot cup of coffee right Infront of my 1 year old baby (he was purposefully sitting on the far side of the table with my husband so that I could drink a hot drink in a safe distance.) Thankfully my husband managed to jump up just on time to quickly pull the mug away (it spilt everywhere and was not replaced) whilst we were not bothered by the fact the waitress could not remember whose drink was what, we would have thought she would have had the common sense to not give a piping hot coffee to a one year baby who was in fact, the only remember of the table to have not ordered a drink. Eventually, the cakes came and we tried to make the best of a bad situation. The cakes were correct and delicious but diaster yet again struck when the waitress handed my baby a silver knife and fork! Diaster! We had brought our own snacks for baby and again we had to quickly snatch away the sharp objects. You don't have to have children to know this is not a wise move. Again, we would have been totally understand ing if she had just said sorry, I didn't think but instead she stood stoney faced like we were the crazy ones. Penang now has far more choices of beautiful and quirky buildings with super cakes that it did when I first arrived so that will definitely be my last visit to China House. To be honest, I won't be returning toMore

Date of visit: December 2021
Reviewed 8 January 2022 via mobile

This is our second visit to this cafe. There is a lot of room for improvement on the service and the staff could definitely familiarise themselves with the menu. I asked if they served soup, the waitress snapped at me and said “only foods on...the menu”. It was unbelievably rude. I further asked what she’d recommend i.e. between a choc bundt cake and the chocoholic chocolate. She said “a Bundt cake is still cake”. I am obvs aware that a choc bundt CAKE is cake, I didnt appreciate that I was spoken to like an idiot. Service can definitely be improved on. The first visit was enjoyable, the carrot walnut cake was absolutely delectable.More

Date of visit: January 2022
View more reviews
Best nearby
Best nearby hotelsSee all
G Times Inn
40 reviews
.14 km away
Victoria Garden Hotel
55 reviews
.15 km away
Peking Hotel
11 reviews
.24 km away
SAVV Hotel
121 reviews
.25 km away
Best nearby restaurantsSee all
Black Kettle
494 reviews
.07 km away
Coffee On The Table
171 reviews
.02 km away
Coffee Lane
91 reviews
.16 km away
Best nearby attractionsSee all
Wonderfood Museum Penang
368 reviews
.13 km away
Queen Street
247 reviews
.25 km away
Chew Jetty
2,964 reviews
.24 km away
Han Jiang Ancestral Temple
109 reviews
.19 km away
Questions & Answers
Ask a question
20 June 2019|
AnswerShow all 4 answers
Response from viviennelim | Reviewed this property |
Yes, Linda. Grab is not that expensive. My advice is to grab there n walk the streets. Do yr research as many interesting art sites around
12 December 2018|
AnswerShow all 9 answers
Response from Geordie_on_safari | Reviewed this property |
Not sure, but I don't think so.
Jane C
6 August 2018|
AnswerShow all 5 answers
Response from Q2011BZalexp | Reviewed this property |
It was playing jazz and some local music during the time of my visits (evening). Open around 9am and serves through the day I was told.
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about China House

Yes, China House offers takeaway services.

Yes, China House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

China House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4