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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub
Meals
Dinner
FEATURES
Outdoor Seating, Seating, Wheelchair Accessible, Serves Alcohol, Reservations, Parking Available, Table Service
Reviews (81)
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68 results
Traveller rating
28
26
8
2
4
Traveller type
Time of year
LanguageEnglish
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Traveller rating
28
26
8
2
4
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Reviewed 2 weeks ago via mobile

A splendid evening cocktail served with great canopy and free flows of wine and champagne drinks. Cozy and beautiful ambience at the gravity bar with overview of Penang sunset view. Even the spread of lights meals were different compare to before MCO times however everything...was superbly served. Special thanks to the server Tinesh whom very attentive and tactful to cater to our needs and friendly smile that brighten the evening. Another grateful thanks to a special petite lady named Carol, whom never ending smile and cheerfulness helps served us through the night. She was really unstoppable and indescribable attitude and warm welcoming person with great personality. Her service is tip top above 5 stars. If there is any reason to promote her to senior management post it will be her and please keep her as an asset to the hotel. Great deal of asset and treasure to the hospitality of the hotel.More

Date of visit: May 2022
Helpful?
Reviewed 8 November 2021 via mobile

Unfortunately, this place is closed. We were vacationing at G Hotel Gurney and found out about it from the receptionist.

Date of visit: November 2021
Helpful?
Reviewed 24 December 2020

Offering excellent view of the island. Food is reasonably food. A very good place to dine, chill with friends or just solo.

Date of visit: December 2020
Helpful?2  
Reviewed 9 March 2020 via mobile

Drinks were average and nothing too out of the ordinary. But Povan and Ameer were the two people that provided great warm service. They made our visit that much more better with their warmth and hospitality.

Date of visit: March 2020
Helpful?
Reviewed 23 January 2020

Wonderful pool with attentive staff. The pool is not very wide but great length for swimming. Nice bar for snakcs and drinks.

Date of visit: April 2019
Helpful?1  
Reviewed 1 January 2020

We booked in advance and paid a RM 500 minimum spend for a table for NYE. We thought that for this price, we would receive a premium product. We were wrong. Upon entry you are forced to immediately select all drinks for the whole night...and pay everything upfront. I got the impression that they assumed that I would run away without paying. If you’re really that worried just take my credit card details. Paying everything upfront is cheap and unprofessional. All drinks for the whole night came at once- three bottles of wine, which soon got warm. Hilariously these were held in a plastic Carlsberg bucket, like beers. I don’t think they really know how to serve wine. There was no staggering of drinks. It felt like they just wanted to get everything out of the way immediately. One table kept dropping or tipping over drinks because there were too many to fit on the table at once. There was very little drinks selection. No cocktails. We asked for a few soft drinks too and they initially said no to this. They said they could do, for example, a rum and coke, but not just coke. I was gobsmacked. Eventually they relented, and took about half an hour for then to deliver a coke which should be an easy task for a bar. The music was far too loud; the acoustics and sound quality were low. There was little chance for conversation between guests and the mic feedback at times gave me a headache. One of the (far too) many “security” guards kept standing behind me, over my shoulder, for many hours. He didn’t speak any English so ignored my request for him to move. It took a few requests to senior staff for him to actually move away. I’m not sure what their role was. They didn’t take drinks orders or deliver drinks. Overall, it was clear that this was simply a money-making exercise for them to extract all money immediately from guests upon arrival, then not have to worry about drinks quality or customer service. Please don’t book to come event here- spend your hard earned money elsewhere. A very poor job from Gravity Bar.More

Date of visit: December 2019
Helpful?
Reviewed 29 December 2019

I visited Gravity, the Rooftop bar at G Kelawai Hotel, Penang, on 28th Dec 2019. I was very disappointed in the cocktail drinks quality. So watered down, the Mango Daquiri I ordered was tasteless, no mango taste, just ice n some bitters,it had a good...colour but that was all. The staff were polite and obliging. I requested for my drink to be redone, the bartender was very obliging but unfortunately he thinks a daquiri is only an iceblend cocktail. I had to ask for sugar syrup, to add in so that it was drinkable. A Frozen daquiri is an iceblend cocktail, but a regular daquiri is not. The menu did not say frozen daquiri. The bartender should go and learn the proper cocktail recipes. The ambience and view were spectacular but sadly the music was not. The singers, kept apologising for singing out of tune. Sadly, i will not ever return there and will not recommend anyone to spend money there on drinks there.More

Date of visit: December 2019
Helpful?
Reviewed 26 November 2019

excellent, clean pool with ample resting areas; there are changing rooms and showers. Very tranquil views!

Date of visit: November 2019
Helpful?2  
Reviewed 4 September 2019

The Rooftop Bar - next to the pool - is manned by service minded staff, who always have eye for the patrons.

Date of visit: March 2019
Helpful?
Reviewed 22 August 2019 via mobile

I went gravity on August 20, and did all 6 challanges there, it was fun and my supervisor was nasir razak, he made my challenges more easy. Thankyou so much. More power to you boy.

Date of visit: August 2019
Helpful?
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Questions & Answers
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lyra0614
30 March 2018|
Answer
Response from dghayfield | Reviewed this property |
Yes but no alcohol
0
Votes
yahjin76
14 July 2017|
Answer
Response from MariaPetalingJaya | Reviewed this property |
They serve alcohol, but it is pork free from what I know.
1
Vote
Degendran S
15 February 2017|
AnswerShow all 3 answers
Response from Holy-ung | Reviewed this property |
The food menu is a bar menu with snacks and small plates, generally western style food. Not sure if I would recommend having a dinner there though.
0
Votes
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Frequently Asked Questions about Gravity, Rooftop Bar, G Kelawai, Penang

Gravity, Rooftop Bar, G Kelawai, Penang is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4