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Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
RM 47 - RM 235
CUISINES
International, Asian, Malaysian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
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meals, features, about
Reviews (720)
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Traveller rating
533
71
50
12
20
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LanguageEnglish
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Traveller rating
533
71
50
12
20
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All reviews hilton pj hi tea chef ridzuan great hospitality food spread dinner buffet birthday celebration f b western food nice food nasi lemak rosso linda rohini mus ina mei
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Reviewed yesterday via mobile

Every time I stay at Hilton PJ, they always make me feel at home. The breakfast crew always give the top notch service and make us feel welcomed. #Farizal #Shaz #Kalpana #Rizal

Date of visit: May 2024
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Reviewed 2 days ago

The breakfast was delicious and the people here are nice and friendly. The place is clean and comfortable. Definitely will come back again!💕

Date of visit: May 2024
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Reviewed 1 week ago

Fantastic services. Especially by Rizal, Azlina & Irma. Pastries were a bit dry, otherwise good breakfast selection.

Date of visit: May 2024
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Reviewed 1 week ago

We came here for hi-tea buffet to celebrate our father’s birthday and Mother’s day. The buffet was great with variety of choices. The staff were very helpful and friendly. Big thanks to Shaz, Rossi, Shamsul, Irma, Reen, Lyna, Teja, Chef Hafiz and Wegan. The team...was very accommodating and they did give complimentary birthday cake which was simple but meaningful gesture. Thanks again to Paya Serai staff for making our day special.More

Date of visit: May 2024
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Reviewed 2 weeks ago

Always the best service from the team here. Recommended to use the hilton app as we can collect hilton honor points and redeem later with rooms etc

Date of visit: May 2024
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Reviewed 2 weeks ago

All staff very friendly & customer service verygood . Food also nice especially roti canai, nasi lemak , rendang & coffee shop

Date of visit: May 2024
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Reviewed 3 weeks ago

The food was superb delicious. The services also very pleasant. Variety of food served with authentic taste. Thank you PayaSerai.

Date of visit: May 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

It was a very nice place to have birthday celebration for my mum. All the staffs very helpful, went extra miles to make our experience wonderful and were very accommodating to our requests. We appreciate the special people at Hilton that were really good, Azlina,...Teja, Shahrul, Jai & Reka! Thank you team Hilton!More

Date of visit: April 2024
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Reviewed 4 weeks ago

The staff is friendly & polite. Food & services provided by them is pretty good. Fulfill customer requests always if we need anything.

Date of visit: March 2024
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Reviewed 4 weeks ago

It was a comfy and good food , served well by all the Waiter , waitress , supervisor etc but not satisfied With one of the Black blazer , a short hair female named Linda, her face was not smilling at all , When we...arrived , her face was so moody and Didnt smile at all.. but luckily The Assistant manager samsul was good and welcoming us and made us felt like home. Please , i guess she worked here for many years, please learned to smile and welcoming the guest with proper way. Pls hotel manager SUPER ALERT. Thanks but will think over when want to come here again for breakfast.More

Date of visit: April 2024
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Paya Serai staff was excellent. Special mention goes to Kalpana, who carried herself with warm hospitality and professionalism. The breakfast spread was excellent- offering Asian and European varieties; spicy and non-spicy varieties; Vegetarian and non-vegetarian varieties;

Date of visit: April 2024
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Reviewed 18 April 2024

Great service and hospitality. Many thanks to Ms Kalpana Steve and the good food prepared by Mr Mior Faizul. Thank you to all team Hilton.

Date of visit: April 2024
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Reviewed 7 April 2024

I would like to convey my special appreciation and congrats to Chef Ridzuan, Chef Badrul, Samsul, Sharol, Rizal, Mustafa, Chef Shana, Chef Hafiz, Chef Amir, Jamil, Kalpana at Paya Serai who makes our breakfast moments so great, awesome, and cheerful during our visits. The QUALITY...of the service, hospitality and foods served were really outstanding and unbelievable. Excellent service by Chef Ridzuan and Chef Badrul that always ensure we are taken care during breakfast. Our utmost credits to Chef Ridzuan and Chef Badrul for their caring, hospitality and courtesy visit even though busy during breakfast hours. It was really a great moment for us, and surprise welcome basket in the room prepared by Chef Badrul will be remembered forever by us. Hats off to Mr. Sharol for his caring and hospitality when I will be there for breakfast early in the morning (around 6:15am). Mr. Sharol is so humble, professional and make sure I am taken care at my table during breakfast. I was surprised and so grateful when Mr. Sharol prepared amazing Cappuccino with leaf design. All the staffs mentioned above render ever-best service and really take care of us during breakfast at the Paya Serai. They were so attentive, humble, and very committed on their duty. Based on my experience staying in Hilton properties around the world, I will definitely say that all the staffs above can be declared as the most valuable asset to Hilton Petaling Jaya. Truly, Hilton Petaling Jaya is a beautiful hotel surrounded by wonderful staffs at Paya Serai Restaurant. It is proven that successful leadership by Chef Ridzuan and Chef Badrul able to develop and excel the team members to render outstanding service & hospitality at Paya Serai, Hilton Petaling Jaya who uphold the Vision & Mission of HILTON worldwide: "Connecting People and Passion" around the world. Sincerely, PARTHIBAN SHUMUGAMMore

Date of visit: April 2024
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Reviewed 2 April 2024

Variety of food to choose for your breakfast. Also serves food for those who are muslims or vegetarian. Nice place and very good hospitality.

Date of visit: April 2024
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Reviewed 24 March 2024

Excellence breakfast with varieties of food to choose for. The staff are friendly. Good vibes and feel very comfortable.

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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OnAir14486142770
18 October 2021|
Answer
Response from aliadarulsalam | Reviewed this property |
Rm101.72 adult.. children rm50.86.. byk mknan aneka juadah.. mkn sampai pengsan
-1
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Scenic30979508706
7 January 2021|
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Response from Vmark66 | Reviewed this property |
Hi , the breakfast buffet was included in my hotel booking
0
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439sureshr
17 December 2020|
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Response from najibanuar | Reviewed this property |
Yes
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Paya Serai, Petaling Jaya - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Paya Serai

Yes, Paya Serai offers takeaway services.

Yes, Paya Serai is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Paya Serai is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4