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Went for a beer and burger in the afternoon. The restaurant was said to open from 5.30pm and I went right at 5.30 but I was informed that it would take a few more minutes to take orders as they are not open yet. So...why was the door kept open?
Fortunately I could at least get a beer with some mixture around 8-10 minutes later. Anyway it was around 5.45-5.50 that someone came to take the order. I was surprised that it took them another 15minute at least to prepare a burger and some fries. I can understand they serve fresh prepare food but 15min for a burger and some fries are a little longer. However the food portion and taste was good and I could enjoy it with my beer. However there was none other than me and till 6.30-6.40 there was no live music. I guess this place becomes more lively a late in the evening.
So overall good food, chilled beer but a lot can be improved from service and timing point of view, especially considering that it is a part of Hilton.More
The experience from the moment I emailed them was pleasant and smooth. I was contacted by Ms Mei Yi who was really accommodating and helpful to my request to celebrate my anniversary here. She arranged for a simple and nice decoration here. The steak was...nice and tender with a live-band accompanied our memorable dinner. In the end, we were surprised with a slice of cake as a compliment by the Hotel. Thank you, Ms Mei Yi, for making this moment worth to remember.More
Stopped in for lunch , ordered a steak and soup ,the soup arrived watery(aka incinsistent) ,which is something common at all branches .. then when the steak arrived , which has a hot plate (pretty sure that's a sign Mr microwave is at work ).....and the presentation, is kinda mehMore
Since there is not a lot of dining options around the Petalig Jaya Hilton, we ended up having supper at Uncle Chili’s. What a big mistake it was. We had to wait more than an hour to get our meals and they were disappointing. They...even forgot about one order.More
Date of visit: September 2018
HiltonPetalingJaya, Secretary of Food & Beverage at Uncle Chilli's, responded to this reviewResponded 25 September 2018
Dear Da R,
Thank you for taking the time to give feedback following your recent dining experience at Uncle Chillis.
It is through this valuable tool that we are able to gain first hand feedback on our performance thus allowing us to monitor and improve...More
Well.. multiple visits to this place and what I like the most is it's a calm and cool place to sit, relax, drink and chat with friends. Good that this place doesn't have the typical noisy music where you can't talk to the person you...are sitting with.
5-9 PM was happy hour and we got in around 8.30.. so we got a bit discounted rate on few drinks :D. There are options for food as well though it's not very wide.
The staff can be more available for guests to take orders than being invisible most of the time.More
Date of visit: August 2018
HiltonPetalingJaya, Secretary of Food & Beverage at Uncle Chilli's, responded to this reviewResponded 20 August 2018
Thank you for dining with us at Uncle Chillis Restaurant, and I appreciate you taking time to share your feedback on the restaurant. I am delighted to read that you have had a wonderful time here.
Noted on your feedback about our team...More
It's perhaps better to go for the pub, dank and dark. The resident band had not started to play.
The Nachos is good to go with the beer. Foodwise, the Ribeye is decent comes with sautéed vegetables and your choice of potatoes, baked, mashed, wedges...or fries. Sadly the Uncle Chilli Beef burger was dismal, dry and had a smell, I couldn't finish it.More
Date of visit: August 2018
HiltonPetalingJaya, Secretary of Food & Beverage at Uncle Chilli's, responded to this reviewResponded 13 August 2018
Thank you for your feedback. We regret we were not able to provide you with the quality of food you expected. We are constantly working to improve our menu offerings and your comments will help us improve in this area. We hope you...More