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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Grill, Malaysian
Special Diets
Halal
Meals
Lunch, Dinner, Breakfast
View all details
meals, features
Reviews (65)
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61 results
Traveller rating
29
21
7
3
1
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LanguageEnglish
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Traveller rating
29
21
7
3
1
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All reviews sashimi salad food spread lunch buffet delicious food mr crew ambience varieties
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Reviewed 29 January 2023 via mobile

Quiet and Cozy, resort far from the busy and noise area. Breakfast can be improved with more variety. The environment is great and I recommend to have your breakfast outside the restaurant because it's cool even outside.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 1 week ago

Dear kennygzk, Greetings from Charcoal Restaurant. Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Senja Restaurant. We welcome all comments and feedback which give us the...More

Reviewed 21 January 2023

We went there for our CNY reunion dinner. I love the ambience of the restaurants. The cold starter was delicious with fresh seafood, salad and sashimi. The Asian section looks delicious but it was pretty salty to my liking. Then on the western side, I...was underwhelmed by the beef Wellington. The beef was over cooked, dry and chewy. Over to the dessert side, the bread pudding wasn't what I expected. It was tasteless and soggy. I am a bit disappointed.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel Kuala Lumpur, Manager at Charcoal Restaurant, responded to this reviewResponded 24 January 2023

Dear Lovely ambience 💗 Greetings from Charcoal Restaurant. Many thanks for sharing your feedback via TripAdvisor on your visit recently. Please accept our sincere apologies as your experience was not up to your expectation which we aspire to achieve. We welcome all comments and feedback...More

Reviewed 19 December 2022

Clean is room and breakfast taste good and many of choices . Staff service is good and manners ! Recommended hotelMore

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel Kuala Lumpur, Manager at Charcoal Restaurant, responded to this reviewResponded 24 January 2023

Dear Travel829670, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 18 December 2022

Close to nature & soothing, foods & drinks are good. Staff are friendly and the room is well maintained.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel Kuala Lumpur, Manager at Charcoal Restaurant, responded to this reviewResponded 18 December 2022

Dear Dejavumendoza9, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 16 October 2022 via mobile

Staff are very welcoming and cordial. The food spread is top quality. Mr Nur Amin was extra attentive and catered to our every need. Enjoyed our stay and the meal.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 5 November 2022

Dear DrGeorgetj, Greetings from Charcoal Restaurant at The Saujana Hotel Kuala Lumpur! Thank you for such a detailed post! It is fantastic to read about your lovely experience and for sharing your outstanding review of Charcoal Restaurant at The Saujana Hotel Kuala Lumpur. Your appreciation...More

Reviewed 14 October 2022

We had our son's birthday at Charcoal. This was the second time the first was in 2020. Food was good. But thats secondary. Must commend the captain and his crew. They were exemplary. They were extremely helpful, courteous, friendly and accommodating. They are hard to...come by. Well done to the restaurant and team that runs it. Apologies I could name each and everyone of you here. Thank you once again.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 5 November 2022

Dear N7883QJrichardk, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 11 October 2022

It’s a good place to organize company trips, breakfast & lunch are good. Staff are friendly and helpful.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 13 October 2022

Dear gino_10103, Greetings from Charcoal at The Saujana Hotel! Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity...More

Reviewed 11 October 2022 via mobile

Went for breakfast and lunch. Good and tasty food. Many varieties. Asian style but can be accepted by westerners too. Like the omellette and it is tasty. Like the Indian style of cooking.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 13 October 2022

Dear Edwin20011, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 9 October 2022

I stay here for 2D1N here. It was fantastic with a stunning view and the breakfast that they serve here was good. The staff was also friendly wearing a smile all the time.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 13 October 2022

Dear miaaaa95, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We look forward to have the opportunity of welcoming you back again. Best regards...More

Reviewed 5 October 2022 via mobile

Having a really good breakfast today. Hopefully can came back here in another trip to have another enjoyable moment!More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 13 October 2022

Dear mohnurfirdaus, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service, and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 26 September 2022 via mobile

Great service from the Staff at this Restaurant. Beautiful surroundings. Variety of delicious food. Overall is a very nice place with tasty mealsMore

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 30 September 2022

Dear Tonygera67, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We look forward to having the opportunity of welcoming you back again. Best regards...More

Reviewed 23 September 2022 via mobile

Great service from the crew. Ambience is nice. Food variety is enough for short stay. Overall is a good breakfast placeMore

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 23 September 2022

Dear JKWongZ,, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you had enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We look forward to have the opportunity of welcoming you back again. Best...More

Reviewed 15 August 2022

They provide the tastiest food, amazing view, neat and clean rooms. It was a great experience out there...everything was just amazing!!!More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 23 September 2022

Dear himanshi_99, Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you had enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We look forward to have the opportunity of welcoming you back again. Best...More

Reviewed 21 June 2022

I had my wedding lunch buffer at Charcoal on 18 June 2022. It is a 5 star experience for our family. The food variety is awesome and delicious. A must to mention is they have a team of professional crew, Mr Mahesan helped us a...lot in the buffer coordination as well as make sure everything goes smooth during the lunch buffet. We truly appreciate their effort and highly recommend this place to everyone.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Saujana Hotel KL Kuala Lumpur, Other at Charcoal Restaurant, responded to this reviewResponded 23 September 2022

Dear bluejiajin, Greetings from Charcoal Restaurant at The Saujana Hotel Kuala Lumpur! Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you had enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We are really...More

Reviewed 6 October 2021

The lobster was cooked really good and taste rich. I will visit again . And the f&b service and environment really mesmerizing.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PR_Manager, Manager at Charcoal Restaurant, responded to this reviewResponded 10 October 2021

Dear Druband97, Greetings from Charcoal Restaurant at The Saujana Hotel Kuala Lumpur! Thank you very much for uploading your dining experience on TripAdvisor! I am delighted to hear that you had enjoyed the overall food quality, service and ambiance at Charcoal Restaurant. We look forward...More

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Questions & Answers
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Siti adibah R
23 May 2019|
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Response from YVONNE NGOO YIT... n |
Do you serve turkey meat
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Nasira Z
5 November 2017|
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Response from ganeshkhade | Reviewed this property |
May be For buffet both charges are same
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Charcoal Restaurant, Shah Alam - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Charcoal Restaurant

Charcoal Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4