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Tony Roma's

Lot No.1.15, Pavillion, Kuala Lumpur, Malaysia
+60 3-2143 3278
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  • Excellent26%
  • Very good39%
  • Average16%
  • Poor11%
  • Terrible8%
Travellers talk about
“ribs” (74 reviews)
“steak” (46 reviews)
“onion loaf” (7 reviews)
Closed Now
All hours
American, Steakhouse, Barbecue
$$ - $$$
Lot No.1.15, Pavillion, Kuala Lumpur, Malaysia
All Details
Write a ReviewReviews (272)
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1 - 10 of 246 reviews

Reviewed 1 week ago

Got to Tony Roma's at pavilion after a long drive from Singapore. So it's basically our first meal of the day. Greeted from the front, given a seat. And started to take our orders. Firstly they don't have much of what is in the menu....More

Thank mxhdapxt
Reviewed 4 weeks ago

We were so looking forward to trying Tony Roma's on this visit to KL and were left disappointed. We ordered the rib sampler and was told it would take 30 minutes to cook .Thats ok we thought it should be so yummy but no it...More

Thank Cathy F
Reviewed 30 October 2017

I have been to a few of the outlets in Malaysia and somehow this place is the better one overall. It's Halal too! Servings are huge, waiters call on you every now and then to make sure everything is up to standard and that your...More

Thank fikfauz
Reviewed 29 October 2017 via mobile

Went for for dinner because the menu looked great. They were out of stock of everything we ordered so we got up & walked out. None of the staff cared less they were too busy mucking around with Halloween decorations. Not sure how they manage...More

Thank Justin P
Reviewed 16 October 2017

First of all, I would like to say that service was poor and it took a long time before food was served although there were few customers, even on a Sunday evening. This is from my recent experience. The food was definitely not value for...More

1  Thank raykong
Reviewed 13 October 2017 via mobile

The waiter tried to short change us. The bill was RM41.55 and we paid with RM100 note. The waiter returned with a change with the bill. To our surprise when we opened the restaurant receipt folder, there were only RM8.45. The waiter were just one...More

2  Thank LooiJoliat
Reviewed 30 September 2017 via mobile

I have been to this branch few times before. Experiences before was good. But the rating is based on the visit date. And it is terrible when I asked for corn on cob and it is still freezer cold inside! Outside was like it wasn't...More

1  Thank IsRazak
Reviewed 2 September 2017 via mobile

The service here sucks. The server purposely ignored you and hurried on to do something else. I need to go approach one of them personally myself just for them to take order. We ordered beef soup, but potato soup was served instead. Ribs are dry...More

1  Thank JKLoke
Reviewed 27 August 2017

We went here on the recommendation of family. We waited half an hour to be seated and thought thats a good sign there busy. We then waited a further 30mins to order , no sign of the waiter and another 40mins for the food. The...More

1  Thank CrystalPalaceFamily
Reviewed 25 August 2017 via mobile

We were a big group of 20. The service was fast, friendly and efficient. My friends had mostly rib eye steaks beef BBQ ribs and I had fish and fries all good. We also had the appetizer plate family style and I enjoyed the chicken...More

Thank Ricky V
Nearby Restaurants
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Michelangelo's Restaurant, Deli and Bar
307 reviews
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.02 km away
137 reviews
.06 km away
Nearby Attractions
Pavilion KL
2,795 reviews
.01 km away
Bintang Walk
720 reviews
.27 km away
Sungei Wang Plaza
594 reviews
.39 km away
Lot 10 Shopping Centre
303 reviews
.23 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$15 - US$20
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: Lot No.1.15, Pavillion, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2143 3278
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