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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (322)
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257 results
Traveller rating
70
114
36
15
22
Traveller type
Time of year
LanguageEnglish
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Traveller rating
70
114
36
15
22
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All reviews sushi tataki edamame japanese restaurant branch sets
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Reviewed 6 August 2022

This was one of our favourite places to eat in Kuala Lumpur and we have eaten here perhaps more than 30 or 40 times over the years. Unfortunately thsi experience was very bad and did not have a good outcome. We ordered two spicy ramen,...edamame, seven sets of salmon sushi mentai, 3 ebi tempure temaki, garlic fried rice, shimeji karage, two passionfruit teas and one m ilky green tea. The terrible thing was that we saw a live slug more about 1.5 cm long on the lettuce of one of the ebi tempura temaki. My wife spotted it just before my young son was about to eat it. It ws such a shock as it shows that the staff do not care about hygiene and do not wash the lettuce properly. It made me feel quite sick and slugs contain virus that can be extremely dangerous so we think we averted a disaster. We showed the staff and could see three of them looking at the slug and talking around the corner. We did not say anything more about it, and we unpleasantly surprised when it came to paying the bill. Instead of anyone apologizing or giving us a discount, all the staff did was give me the bill. I saw that they charged us for 2 temaki instead of three, but no apology or discount offered at all. We now feel that people need to be careful about what they eat at Sushi Zanmai. Stay away from the temaki because they all contain lettuce and we know that it may have slugs or possibly other animals inside it. sushi Zanmai obviously didn't care about us as a customer and this really disappoints us.More

Date of visit: August 2022
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Reviewed 7 January 2022

The very first time got so angry when visited a Japanese Restaurant to have a meal. We visited this branch at MidValley for the first time. We were queuing in front of the shop for nearly half an hour for dinner, no one serves us...in even though there’s plenty table but mostly were occupied by plates, cups and leftovers from previous customers. The point is that it wasn't full house and yet no one wanted to clear the tables to cater us and others in the line. Waited for long hours but we got such #Poor management and hospitality. When we finally been seated, most came and asked “do we want green tea” instead of diligently cleaning other tables first. They could just repeatedly pass through all the unclear tables and no one wanted to clean the tables. With three waiter and one waitress I saw in the dining hall which I think the manpower is enough to maybe assign a person to clear the tables? While the food is served, they just put it on the table and left without saying what dish it is or ask which of us ordered it. The most unacceptable service is that when helping us to refill our green tea, the spout touched our cups 😱 who knows the spout touched who else’s?More

Date of visit: January 2022
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Reviewed 13 March 2021 via mobile

A nice place and clean restaurant. Has variation of dishes which we can choose from e-menu made available for customers. Ordering is seamless through e-menu and QR code provided. Good place for family.

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 June 2020

It is the best, you get a robot coming to you and also there is a belt. There are lots of sushi, and it is good for people who likes salmon. Vegetarians can eat there without problems!! (written by a 6 years old)

Date of visit: May 2020
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Reviewed 25 October 2019 via mobile

Honestly one of the most worth it. Service was impeccable. Sushi was well made and professional looking

Date of visit: October 2019
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Reviewed 1 October 2019 via mobile

Had a friend visiting and it was her birthday so we decided to go for Sushi Zanmai and I would say it was a great choice. Wait staff were friendly and helpful but if they are more knowledgable on the food, then it would have...been ideal. We ordered a whole load of food and cost wise for 8 pax with 2 bottles of sake was about RM430. Not too bad ~ we really ate a lot.More

Date of visit: October 2019
Helpful?65  
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Reviewed 16 September 2019 via mobile

Food was acceptable and reasonably priced. Service was good. Aircon was kinda missing and we were perspiring throughout the meal. There were 2 uninvited guests who joined us for lunch and were unfortunately smashed by us instantly. It was a painless quick death! We showed...the servers the remains and they were very apologetic and the restaurant supervisor and manager took turns to offer their apologies and even offered complimentary desserts to us. I suspect the hygiene in the premises is really bad which results in the cockroaches coming out in the day. Dine here if u don’t mind having additional uninvited guests.More

Date of visit: September 2019
Helpful?2  
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Reviewed 19 August 2019 via mobile

Thoroughly enjoyed the food. Everything to perfection. Excellent service. Highly recommend. Thank you

Date of visit: August 2019
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Reviewed 29 June 2019

I used to be a big fan. However the quality is deteriorating every time I visit. I hope they can take note of this remark and try their best to maintain the quality despite the increased opening of branches.

Date of visit: June 2019
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Reviewed 30 May 2019 via mobile

Had a simple Japanese Foods Of my favorite Salmon Grilled Head, Ramen Chicken, Unagi Grilled With Saba Grilled Fish, Some Tuna and Fish Egg Sushi, Soft-Shell California Roll, and not forgetting their Pancake Ice Cream Deserts Of Green Tea, Red Bean with Vanilla & Chocolate...Ice Cream Yummy Delicious 😋😋😋More

Date of visit: May 2019
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Reviewed 29 April 2019

All dishes are quite well prepared, which is very important for Japanese raw food. But there is nothing fancy. Service is good.

Date of visit: February 2019
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Reviewed 23 April 2019

wasn't impressed with their gyoza because felt like it taste like a frozen dumpling from the hypermarket.

Date of visit: April 2019
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Reviewed 6 April 2019 via mobile

Always filled with crowds especially on weekends. Overall amazing to get among all sushi in Kuala Lumpur

Date of visit: December 2018
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Reviewed 30 March 2019 via mobile

Second time to have lunch here in 6 weeks time. The sushi was fresh and serve through conveyor belt or ordered separately. The wudon noodle soup was heat and delicious. I like the desert of green tea ice cream waffles. Service was also good. The...only drawback is a bit noisy at the restaurant that make you not feeling comfortable.More

Date of visit: March 2019
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Reviewed 27 March 2019

This is one of my favourite places to stop for lunch. This time my son was with me and fortunately it is also one of his favourite restaurants. We order 5 pieces of salmon sashimi, 2 sets of salmon mentai, salmon teriyaki, a matcha latte,...edamame and shimeji karage mushrooms. Everything was delicious and served in good time, although the salmon sashimi slices seemed pretty small compared to other times i have eaten here. But all was good. This remains one of my favourite places to eat inexpensive Japanese food that is always fresh. It is also a very popular place so it's better to get there earlier or later than standard lunch times.More

Date of visit: March 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sushi Zanmai, Kuala Lumpur - T-217 Third Floor The Gardens Mid Valley City Lingkaran Syed Putra - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Sushi Zanmai

Yes, Sushi Zanmai offers takeaway services.

Sushi Zanmai is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5