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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, Brunch
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (816)
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775 results
Traveller rating
571
126
52
13
13
Traveller type
Time of year
LanguageEnglish
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Traveller rating
571
126
52
13
13
Show reviews that mention
All reviews dim sum peking duck butter prawns soup pork seafood hilton kl chinese restaurant special thanks chinese new year family dinner private room excellent food and service service staff great dinner nice food great ambience
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Reviewed 2 days ago

Had dinner here with colleagues. Was rather disappointed with the recommended dishes. I had ordered the roast duck but was told this was not available and instead recommended the Mandarin Duck which was not listed in the menu. Big regret - there was hardly any...duck meat in the dish - mostly bones and tasted foul. How could the waiter recommend this dish? The salted egg prawn, honey glazed chicken, black pepper beef and vegetable of the day were otherwise good. Service was ok except at the end when no one came to take orders for desert. Rather pricey.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago via mobile

Mom wanted to have dim sum and we headed back to Chynna again. Love the food and the ambience and as usual they didn’t disappoint. What made it better was Lily who made us feel so at home and recommending dishes that made mom so...happy. She’s extremely attentive and will check on our table to ensure everything was served and we are enjoying our food. Even though she was serving another table, she still took the time to come back and asked if we had ordered our dessert. After such a yummy luncheon, perhaps the bed is calling… Thank You Lily who made our luncheon so much more enjoyable. Will be back for sure Chynna Hilton KL.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 1 week ago

Dear Renanee, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Lily. Your comment is certainly appreciated by the team at Chynna. We look forward to...More

Reviewed 4 weeks ago via mobile

The food still taste amazing and great to have Alice Phang to attend to all of our every needs for the evening.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 1 week ago

Dear nataliefong1102, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Alice Phang. Your comment is certainly appreciated by the team at Chynna. We look forward...More

Reviewed 4 weeks ago via mobile

Amazing food as always, great ambience. Well served by the friendly and ever helpful Alice Phang! Had a wonderful time and will be back again soon.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 1 week ago

Dear kenwhy_tripadv, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Alice Phang. Your comment is certainly appreciated by the team at Chynna. We look forward...More

Reviewed 4 weeks ago via mobile

The food at Chynna was excellent. The service provided by Lily was phenomenal and made my family and i very happy with our experience there.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 1 week ago

Dear rko4788, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Lily. Your comment is certainly appreciated by the team at Chynna. We look forward to...More

Reviewed 4 weeks ago via mobile

Service and Quality are top marks. Very much a special occasion type place, possibly the best duck I’ve ever had. Staff were happy to guide us through the menu.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 1 week ago

Dear J9517HMbenf, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Chynna Team. Your comment is certainly appreciated by the team at Chynna. We look forward...More

Reviewed 7 July 2022 via mobile

Family of three. Surprisingly just ok. Expected 5 star service from a five star hotel restaurant with prices too match. Food was very good- buttered prawn and dim sum. Maybe not best I have had in Malaysia but very good. Service poor. No table napkins(finally...brought 2 although there were 3 of us), no asking how are things during the meal. Tea pot no hot water. Food again was good but let down by table service. Would I go again? No. Also remember 10% off with Hilton Honors. They won’t tell you.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 4 weeks ago

Dear Jsad8644, Thank you for choosing to dine at Chynna and for taking the time to write this review Please accept my sincere apology on the service lapses you have experienced on your recent visit. The service you have encountered is not at all the...More

Reviewed 25 June 2022 via mobile

Food came out to the table pretty slow but our waiter Lily served us really well. Should probably give her a raise.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 4 weeks ago

Dear FHafiy, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Lily. Your comment is certainly appreciated by the team at Chynna. We look forward to...More

Reviewed 22 June 2022 via mobile

Wonderful roast duck and very good service. Special mention to Alice Leng and her team who served us.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 4 weeks ago

Dear WareesunM, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Alice and Leng Your comment is certainly appreciated by the team at Chynna. We look...More

Reviewed 19 June 2022 via mobile

We are served by Lily, the supervisor. Very friendly and helpful with the selection of foods.. Very happy and well recommended!! Will definitely come back to Chynna again if we visit Hilton Kuala Lumpur the next round!!More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton_Kuala_Lumpur, Manager at Chynna, responded to this reviewResponded 4 weeks ago

Dear DonnaZhang9983, Thank you for choosing to dine at Chynna and for your complimentary review. I am pleased that you have enjoyed our extensive offerings and the attentive service By Lily. Your comment is certainly appreciated by the team at Chynna. We look forward to...More

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Questions & Answers
Ask a question
Sightsee30288736925
7 December 2021|
Answer
Response from Jennifer V | Reviewed this property |
Kindy contact hotel directly for extra charges.
0
Votes
sunsetskr
8 August 2019|
AnswerShow all 3 answers
Response from JerinaLew | Reviewed this property |
It is a pork free restaurant under Hilton. A lot of Malay came here before. No worry and enjoy~
1
Vote
294micj
24 March 2019|
AnswerShow all 7 answers
Response from akj818 | Reviewed this property |
Yes they do have private rooms. The nearest is next to the main dining hall.
0
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Frequently Asked Questions about Chynna

Yes, Chynna offers takeaway services.

Yes, Chynna is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Chynna is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5