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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$25
CUISINES
Italian, European
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (107)
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99 results
Traveller rating
41
33
12
7
6
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Time of year
LanguageEnglish
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Traveller rating
41
33
12
7
6
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Reviewed 4 March 2019 via mobile

The most reserved restaurant in Kuala Lumpur. Great steak, great reasonably priced Italian wine and a beautifully presented dessert. My wife and i try to make there at least once a month.Rudy, the owner, will cater to every need.

Date of visit: August 2018
Helpful?1  
Reviewed 1 January 2019 via mobile

Surrounded by lush greeneries, the glass house exudes a romantic ambience to hold an intimate wedding. Moving on to the food, even single dish was exquisite but the seafood paella and tarts and cakes deserve an extra mention. Not usually a rice and sweets person,...I find myself taking a few helpings of these. The warm and cosy atmosphere plus the ample free on site parking makes it a great wedding venue.More

Date of visit: January 2019
Helpful?
Reviewed 12 December 2018

comfortable atmosphere. quiet and calm place in the city. menu is good, something for everyone. free parking. The best italian food in KL.

Date of visit: December 2018
Helpful?
Reviewed 19 October 2018

It's been years since I've been to Ciao and it wasn't disappointing. Nice environment. Great food. Good service. Would go back for special occasions.

Date of visit: October 2018
Helpful?
Reviewed 27 September 2018

Went here for a wedding. They have free car jockeys for big group events. Food was tasty and had a nice selection. Especially enjoyed the lamb roast. Ambience was cosy and warm. Place was clean. Staff was always attentive and helpful. Overall had a nice...experience.More

Date of visit: May 2018
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Reviewed 18 September 2018

Ciao has a lovely location smack in the city center. The outdoor seating faces lovely greens from the nearby golf course. We had lunch here on a weekday and chose the RM62.00 3 course set lunch. Service is nice and friendly.

Date of visit: February 2018
Helpful?1  
Reviewed 23 August 2018

My husband and i made dinner reservations via email. The response was handled professionally. We had grilled vege for appetiser...then proceeded to order Ravioli and Lamb shank as main course. I am a vegetarian. I asked 1 of the male staffs about the vegetarian pasta...dishes in the menu and he was good at pointing out those. The lamb shank was a disappointment. Meat was tough. The chef apologised and said that he would try to tweak the lamb shank , but we decided to opt to order beef tenderloin. A good chef would check the quality of the food served before sending it out. Lamb shank is supposed to melt in one's mouth. Spinach served with tenderloin was slightly salty. We had delicious choc lava for dessert. The staff was kind enough to have Happy bday imprinted beside the cake. I was also advised to go for Amaretto to go with dessert by the same male staff Sorry, i didnt take note of his name.Overall , ambience was great ,beautiful view , nice setting and excellent service.More

Date of visit: August 2018
Helpful?
Reviewed 12 August 2018 via mobile

Ciao is in an elegant villa and the s wrong is very elegant, service Impeccable. Food was good, but not great, and menu could be expanded

Date of visit: July 2018
Helpful?1  
Reviewed 29 June 2018 via mobile

Came here for family dinner on a Friday evening. I had braised lamb shank that was so tender and flavorful. Husband had papperdelle with duck that he thought was delish. Daughter had pizza which was good, but crust could have been crispier. Service was excellent....Would come again.More

Date of visit: June 2018
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Reviewed 29 June 2018 via mobile

Discovered this place once attending a wedding reception. Cozy little place with good atmosphere around. Came here for business and food tasting. Overall it was quite satisfying.

Date of visit: October 2017
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Questions & Answers
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JasperL165
18 May 2017|
Answer
Response from Carol W | Reviewed this property |
I believe they do. (it seems like they can partition off different parts of the restaurant). The outdoor glass room is lovely but for larger gatherings unless they'd give you a deal for the entire room if not already... More
0
Votes
Alya A
6 November 2015|
AnswerShow all 2 answers
Response from Mcchow2014 | Reviewed this property |
The main course range from RM40-RM80...2 persons maybe around RM200
0
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Frequently Asked Questions about Ciao

Ciao is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5