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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent27%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (66 reviews)
“fajitas” (10 reviews)
Open Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
All Details
Write a Review
Reviews (1,020)
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1 - 10 of 781 reviews

Reviewed 2 days ago

This is the fourth time to KL Hard Rock. Food, atmosphere and staff are all ok. What you expect when visiting a Hard Rock. This visit however was made by the live band, Naqita. They play all genres of music and are friendly. Best live...More

Thank RhiannonS14
Reviewed 2 days ago

Another day at Hard Rock Cafe, service is quite fast even though we walked in without reservation. Foods are always delicious here. ordered like most of the Entree in the menu. Everything freshly prepared. i don't know why but i fall in love with the...More

Thank Ragu88
Reviewed 3 days ago via mobile

It is a nice place with good location, but a bit pricy. It is good to buy souvenirs if you are a hard rick caffee fan. The prizes of t shirts are reasanable.

Thank nefertari1313
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear nefertari1313, Thank you for taking the time to share your experience with us. We truly appreciate your comments and hope that we will be able to serve you again in the future. Best regards, Management of hard Rock Cafe Kuala Lumpur

Reviewed 4 days ago via mobile

I visited the KUL Hard Rock as it is my tradition to visit in any city I stay. This was unfortunately just a tick in the box, It wasn't anything special. The food was ok and they served large portions. I wouldn't bother visiting again.More

Thank sarahukhan
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear sarahukhan, We were reviewing the comments you provided and wanted to apologise for not creating an awesome dining experience. We hope this will not mar your expectations of Hard Rock Cafe Kuala Lumpur and would love to welcome you back to experience our usual...More

Reviewed 5 days ago via mobile

Having just arrived, tired and wet, we just wanted a quick meal before an early night. HRC was local, so we opted for there. It was spectacularly average, quite expensive and the a/c was at fridge!More

Thank Ashley J
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear Ashley J, Thank you for dropping by at our cafe on your recent visit to Kuala Lumpur. We apologise if you felt the air condition was too cold. In terms of the pricing, our food is priced at a level competitive to similar kind...More

Reviewed 1 week ago

This was my first visit to a Hard Rock Cafe and it was OK, but nothing special and different to any other restaurant selling burgers. I had a chicken caesar salad that again was uninspiring...no anchovies and the parmesan cheese was grated and not finely...More

Thank Krystyna F
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear Krystyna F, Thank you for taking the time to review your dining experience at Hard Rock Café Kuala Lumpur. We are so sorry that you felt the caesar salad was not up to your expectation. Thank you for the positive comment on the friendly...More

Reviewed 1 week ago via mobile

Whenever we go away we always look for a Hard Rock Cafe and again the one in KL did not disappoint us, service was excellent with attentive staff. Food was cooked to our request and within walking distance of Shangri La Hotel. Normal menu as...More

Thank Jule0902
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Dear Jule0902, Many thanks for the great review of your experience at Hard Rock Cafe Kuala Lumpur. Thank you for your continuous support to our brand and we look forward to many more rocking times! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 1 week ago

Guess we got there too early but the staff were very friendly and the drinks and nacho's went down well. It looks like it could be a happening place with a stage set for a band. I'll time it better next time.More

Thank Julian E
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Julian E, Thank you for sharing your wonderful experience with us and awarding us 4 stars. We have live band every night starting at 10pm from Sunday to Thursday and 11pm on Friday and Saturday night. Your positive feedback, will be shared amongst the...More

Reviewed 2 weeks ago via mobile

Some okay things to see - album covers and art work. Food is okay and expensive. We had a spicy burger and grilled chicken. Nothing very special here.

Thank Melissa V
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Melissa V, Thank you for taking the time to comment your dining experience with us. We appreciate your honest opinion and hope to have the opportunity to serve you again in the future. Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 3 weeks ago via mobile

Another great Hard Rock, great staff, great music and great food. A constant all over the world 🌎🍺More

Thank Peter R
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Peter R, Thank you so much for your generous comments. We are thrilled to know that you had a great time at Hard Rock Cafe Kuala Lumpur. We will forward your kind words to our team - you rock! Warm regards, Management of Hard...More

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Ask a question
Questions & Answers
Edd W
30 August 2017|
Answer
Response from norghani | Property representative |
Hi Edd, First drink charge only apply on Friday & Saturday night after 10.00pm if you only come to watch the live band. If you come early for dinner, there will be no charge. On behalf, Management of Hard Rock Cafe Kuala... More
0
Votes
eila1995
27 August 2017|
AnswerShow all 6 answers
Response from norghani | Property representative |
Please call the cafe at 03-27155555
0
Votes
poshn
23 October 2016|
AnswerShow all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Child-friendly, Groups, Special Occasion Dining, Kids, Bar Scene
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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